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You’ve Got (Telstra) Mail

Telstra News

Posted on May 17, 2016

2 min read

Email has come a long way since we introduced BigPond email in 1996.

When we first launched the service Australian households had only been logging on to the internet for a few years and we were still a nation of memo writers and letter posters.

Needless to say email has grown to become central to our lives and we know many of you count on us for a reliable and easy-to-use service.

That’s why we’re introducing Telstra Mail™ as our new email service for home broadband customers.

Telstra Mail allows you to keep your current email address as well as providing you with:

• A simple email solution to use across your PC, Mac, mobile and tablet,
• Advanced security and spam filtering that improves the identification and blocking of spam, viruses and malware.
• Increased storage with 10GB mailbox storage capacity for emails and attachments – more than double the storage available on our current email service.

New Telstra customers can receive a free Telstra Mail service as part of their home broadband plan.

And, in the coming months we will be moving all our existing BigPond and email customers onto Telstra Mail. Your existing emails and contacts and email addresses will be moved and your email address will stay the same.

If you have an existing email service with us, it will be a simple process to receive Telstra Mail. We’ll write to you when your service is scheduled to be moved with all the information you need to know and we’ll make the changes overnight to minimise disruption.

If you have any questions about the new service or steps you’ll need to take to move to Telstra Mail, you can head to for more information.

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