If you’re a Telstra nbn customer, you may experience a boost to your download line speed of up to 15% in the coming weeks. Who doesn’t love a little freebie?

Faster nbn for our customers

We want to give our customers the best nbn experience possible so we’re rolling out changes that NBN Co has made available to help more customers get faster speeds.

When data is carried across the internet, bandwidth is used to carry that data to its intended destination (known as “overheads”) which reduces the speeds available to you. As part of changes to the way NBN Co manages speeds over its network, more bandwidth (or speed) has been made available to compensate for these overheads by allowing services to run up to 15% faster (excluding Fixed Wireless). If the connection into your home is capable of achieving these new speeds, this means more speed for everything from streaming your favourite shows and movies; playing games, and working and learning from home.

And we’re not wasting any time rolling it out, either. Thanks to some speedy work between our engineers and those at NBN Co, we’ve already rolled this out to 1.6 million Telstra nbn customers and are planning to progressively roll it out to the rest of our consumer and small business nbn over the next 30 days. 

What do you need to do?

This is the best part.

You don’t need to do anything. You don’t have to worry about fiddling with any tricky settings or resetting your modem. It will automatically happen.

To test your speed check out our Telstra Speed Test. For more information about what to expect when it comes to the nbn network and your internet speeds, visit nbn speeds explained and our nbn services fact sheets.