Disaster assistance for flood-affected customers

With flood waters rising across the nation, we’ve activated our disaster assistance packages for customers in impacted areas. Here’s what you need to know.

· 04 January 2023 · 2 minute read

With flood waters rising across the nation, we’ve activated our disaster assistance packages for customers in impacted areas. Here’s what you need to know.

As the flood waters rise and cause damage, forcing families from their homes, we know those affected will be facing significant distress and disruption. It’s a difficult time for everyone in the community, and it’s vital for people to be able to stay in touch with family and friends.

Update (8 March, 2023): as the flood waters have now receded, we have concluded our disaster assistance packages for customers in Victoria, Tasmania and South Australia. For more information on how to prepare for a disaster, check out Telstra.com.

By Luke Hopewell

Editor, tech expert and Senior Specialist Writer at Telstra Exchange

Luke Hopewell is an editor, tech expert and Senior Specialist Writer at Telstra Exchange. Luke joined Telstra in 2019 where he has had the privilege to help bring stories to life in a unique and human way. He was previously the head of editorial at Twitter Australia and the editor of cult tech site Gizmodo. For over a decade, Luke’s passion for technology has always driven him to seek out the latest gadgets and game-changers, and help others to understand how it all works. In another life he was a cyber security specialist where he sought to educate people about how to stay safe online. When he's not writing, he's getting outdoors and patting all the nice dogs he meets.