The floodwaters that have hit northern NSW in the wake of Cyclone Debbie are the worst in 40 years.

Our network has held up well in the midst of this devastation, but we know there is a long road ahead to re-connect our impacted customers

What has made me particularly proud as I have toured the impacted area is the way we are supporting our customers.

It’s clear that Lismore is determined to rebuild and our Northern NSW team has been on the ground doing its part to help our customers get back on their feet as quickly as possible.

We know how important it is that businesses re-open as soon as possible and we have mobilised field teams from across the country to help with the recovery effort.

Their efforts have been incredible and it shows the importance of our local knowledge and our commitment to the communities in which our teams live and work.

Chris Munro is one of the technicians I speak of. This recovery effort has been very personal for him – he is a Lismore local — and knows many of our impacted customers.

Chris’s professionalism is testament to the way we approach the challenges we face as we assist in the recovery effort.

He has business owners singing his praises, after re-connecting a hairdresser and a takeaway burger store before power was even restored.

I am also incredibly proud our TCW teams who have been on the front line working with our customers and operating mobile stores in Lismore and Murwillumbah.

We know there will be tough times ahead as the city rebuilds, but we will stand with our customers and continue to go above and beyond until the recovery process is complete.