[UPDATED – 15/11/15]

Our thoughts go out to the people of France and Lebanon who have been caught up in the Paris and Beirut attacks.

To help our customers check on friends and relatives affected, we’re offering free standard voice calls and texts made from personal post paid mobiles and fixed lines to Lebanon and France from 5am AEDT on 14 November until 5am AEDT on 21 November.

For personal pre-paid customers, we’re offering a refund of the costs of your standard voice calls and SMS to Lebanon and France from 5am AEDT on 14 November until 5am AEDT on 21 November (refunds will be applied by 27 November).

Please keep in mind that disruption to services in Lebanon and France may impact calls getting through.