Our thoughts go out to people affected by the terrorist incidents in Belgium.

To help our customers check on friends and relatives, we’re offering free standard voice calls and texts made from personal post-paid mobiles and fixed lines to Belgium from 6pm AEDT on 22 March until 6pm AEDT on 29 March.

For personal pre-paid customers, we’re offering a refund of the costs of your standard voice calls and SMS to Belgium from 6pm AEDT on 22 March until 6pm AEDT on 29 March (refunds will be applied by 6 April).

Please keep in mind that high volume of calls and service disruptions may impact calls getting through.