Tech & Innovation

by Andrew Penn
CEO and Managing Director

6 min read

It is fair to say the bar for what constituted good service was comparatively low but customer service is changing, and we must change to meet customers.

by Michael Ackland
Group Executive, Consumer & Small Business

3 min read

We’ve begun giving a number of our mobile customers bonus data, to help keep up with the many new and different ways we all use our phones.

by Luke Hopewell
Senior Specialist Writer

7 min read

When designing a new product from the ground up, its design is deeply interwoven with its functionality. When the Telstra Locator team realised this, they knew they needed to throw out everything they had been working on to that point.

by Jana Kotatko
Customer Value Management Executive

4 min read

Since the Telstra Plus Rewards program launched, we had an incredible number of customers earn Telstra Plus points just for paying their bill, and also receive redeem their points for the latest devices and accessories.

by Andrew Scott
Head of Technology

3 min read

We're partnering with Thales to imagine a safe and secure ecosystem for the management of Australia's low-altitude airspace.

by Campbell Simpson
External Editorial Lead

4 min read

It’s been a huge week of news and announcements from Barcelona as Mobile World Congress 2019 got underway with a swathe of new 5G smartphones and devices.

by Channa Seneviratne
Executive, Network Engineering

3 min read

In an industry first, we’re collaborating with the Commonwealth Bank and our long-term innovation partner Ericsson to explore and trial 5G ‘edge computing’ technology for financial services - giving you a glimpse of the bank of the future.

by Campbell Simpson
External Editorial Lead

5 min read

We’re on the ground at Mobile World Congress 2019 in Barcelona - and it’s a big year at the world’s premier expo of smartphones and mobile technology. This is the year of 5G, and that means a swathe of new, bleeding-edge smartphones and mobile broadband devices.