Devices | Tech and Innovation |

Meet our newest Telstra Locator: more advanced in every way

By Luke Hopewell November 19, 2019

Millions of Australians are already part of our incredible finding network as a way to find anything you’ve lost: from a set of keys to the family dog. Now we’re adding another Locator product to our finding family. One that’s set to find your stuff better than ever before thanks to our LTE-M Mobile Network.

We love how much Aussies have already embraced our existing Locator line-up. Thousands of things have been found thanks to the existing Bluetooth and Wi-Fi Locator tags.

Since launch, however, we’ve been teasing the release of a product that combines the existing Locator Network capabilities with our incredible IoT network to help find stuff in more places than ever before. We’re excited to announce that it’s now available for everyone.

Meet the Locator Cat-M1 Tag

With the sleek and award-winning design Locator has become known for, the new Locator Cat-M1 Tag is designed to push your finding experience further than ever.

Our incredible LTE-M Mobile Network already powers millions of connected devices, with thousands more being added every single day on average. Now that network is being put to work on Locator.

The new Locator Cat-M1 Tag reports the location of tagged items through the combined capabilities of our Bluetooth Locator Community and our world-leadingcellular IoT network, improving the ability for Locator to help to track your stuff down.

Customers can simply attach it to personal items to help keep find them or business owners can use the Cat-M1 Tag to locate assets across different sites to organize where tools or trailers are needed for different jobs to help reduce costs and improve customer experience.

With the Telstra Locator app on your smartphone app, you can see the last-known approximate location and the 30-day history of any item you’ve tagged. You can also be alerted if the Cat-M1 Tag moves outside of a pre-determined “geofence”, meaning that items with a stored and fixed location are safer than ever. Customers can also set up zones and notifications, so that when a Locator Cat-M1Tag is detected by the Telstra Locator network inside or outside of a zone, an in-app notification is sent advising that the Cat-M1 Tag has arrived at, or left that zone.

The Cat-M1 Tag is designed for everything from expensive toolboxes, boats and even pricey hobby items like racing bikes and golf clubs. Owners of caravans and trailers can also keep an eye on their stuff when it’s stored at a remote location.

The Telstra Locator Cat-M1 Tag features Bluetooth, LTE-M and GPS connectivity, an accelerometer, a multi-colour status LED, a 1000mAh rechargeable Lithium-Ion battery with days-long battery life (depending on the level of movement detected when in use) and, with the optional accessories, can be mounted or attached to your valuables with ease. Designed for durability and long battery life, the Cat-M1 Tag is built to weather almost any conditions, with IP67-rated water resistance, dust resistance, and shock tolerance.

The Cat M1 Tag can be purchased outright for $190 and with a $5 per month on top of the current Locator subscription rate. Telstra Locator Wi-Fi and Bluetooth tags are currently offered as a starter kit of two Bluetooth and one Wi-Fi tag for a monthly subscription of $10 per month.

You can purchase the incredible new Cat-M1 Tag now online at

Devices |

Find your family’s lost mobiles and tablets with this new app feature

By Mat Gibbs November 12, 2018

We all know how hectic family life can get, and mine is no exception. With three kids, my wife and I lose everything from keys to the family dog and even our sanity from time to time. And since everyone in the family has their own mobile device, it goes without saying they go walkabout sometimes too.

In fact, one in four Australians have lost their mobile in the past 12 months alone.

That’s why I’m excited about the latest update to our Telstra 24×7 app with a brand new Telstra Device Locator feature. Device Locator has been designed to help our customers locate lost mobiles and SIM-enabled tablets on their Telstra account – quickly and easily.

Using the new app feature, Telstra customers will be able to:

  • See the last known location of compatible mobiles* and tablets on a map
  • Send tailored messages to a lost device (letting people know who to contact if they pick up a lost phone)
  • Make a lost device play a sound to help locate it (for Android phones, this will work even when they’re on silent)

Here’s a short video we made to explain how it works.

So how’s this different to other phone-finding apps on the market? What’s unique about Device Locator is it’s designed for modern families with a mix of different devices, including prepaid and postpaid (plan) mobiles, in their household. Families will be able to connect their devices, including smartphones and SIM-enabled tablets with a combination of Android and iOS operating systems which are on the same account.

What that means is that if my son leaves his Android smartphone at a friend’s place or a sporting ground, my wife and I can help find the phone by using the Device Locator feature on the Telstra 24×7 App – even though we have smartphones from Apple.

We know that location sharing isn’t for every family or family member. It’s for that reason we’ve designed the feature as opt-in only and each device owner can choose to share or not share their device location with other users on the same Telstra account. Each device owner has the power to change location sharing permissions at any time on the app. There’s more information about how to do this and other features of the app.

We’re progressively rolling out the update to Telstra 24×7 users from this week. Telstra 24×7 App users will be able to opt-in to Telstra Device Locator by enabling location permissions as part of the latest app update. By choosing to opt-in for location permissions they’ll also become part of the Telstra Locator Bluetooth locator community which allows Telstra mobile customers to securely and anonymously help other customers find lost valuables. We’ve got more information about this and our Location of Things technology for customers who’d like to know more.

Telstra Device Locator is just the start of the new ‘Location of Things’ products and service we’re introducing for our consumer customers, with our Telstra Locator finding services launching later this year.

Through our new location products our mission is to build Australia’s largest finding service to help customers find and locate the things that matter most to them.

* Device Locator is compatible with Telstra prepaid and post-paid (plan) mobile phones and SIM-enabled tablets with iOS or Android operating systems. For more information about Device Locator and how to use the feature please visit the Device Locator website, or read more about our new Location of Things.