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Why I applied for the Telstra Graduate Program

Telstra Careers Students

Posted on March 4, 2019

4 min read

I applied for the Telstra Graduate Program because I wanted to be part of an organisation that would allow me to create and build innovative products and services, and I felt like Telstra would help me do this.

I had also worked in a Telstra retail store for many years, so I know how great the company is, and how well it supports its people.

Since starting in the Program last year, I have loved every experience. I haven’t felt like ‘just a grad’. Everyone has been welcoming, approachable and willing to give their time to teach and help me out.

What’s been really beneficial to my career is that I’ve been able to reach out to numerous leaders within the organisation and say “hey, I like the sound of your role, can you tell me about it over a coffee to see if it’s something I want to do?” There’s a lot of career opportunities available here.

What I’ve learnt so far

In my first rotation I worked with our Enterprise Sales and Service team and learnt what it takes to make a sale and deliver the best service possible to some of our largest customers.

I also played a part in developing a national strategy to drive sales, and worked with a wide variety of customers from different industries (both at Telstra offices and theirs) and got to see firsthand how they operate their business.

In my second rotation, I’ve had the benefit of working with our Internet of Things (IoT) M2M Connectivity team. I’ve been able to learn what we need to do to take something from ideation to a fully-fledged Telstra product that we can replicate and sell to our customers.

Across both of my rotations, I’ve been able to work with different areas of the business, grow my network and engage with people all over the world.

I think one of the best aspects of the Telstra Graduate Program is that I haven’t had that feeling of “why am I doing this?” But I have had the feeling of “why am I doing this?”

Another one of the great aspects of the Program is that I been given the freedom to explore where I want to go for my next rotation and have gained the skills and experiences I need to help shape my future career.

Advice I would give to graduates

Make sure you apply for the Program. Most people don’t realise just how big the organisation is and how it touches so many things in everybody’s daily lives.

There are so many great projects that people are working on here at Telstra, which will transform the way we live and work today and in the future.

I’d say that if you want to help shape the future, if you want to be a disrupter, if you want to get out there and do something real as part of your Graduate Program, then don’t look elsewhere, make sure you apply at Telstra.

So what’s next?

My final rotation will be in the IoT Devices and Technology team where I hope to learn about the different technology and devices Telstra offers and how we launch and support them.

My end goal is to take the knowledge and experiences I have gained from my three rotations, and help to create and launch new products.

Learn about Telstra’s Graduate and Internship Programs. 

4 technology projects our teams are working on this year

Telstra Careers 5G

Posted on February 4, 2019

3 min read

From launching 5G to creating new Internet of Things (IoT) experiences for our millions of customers, we continue to be at the forefront of technological advancements that are changing our industry.

This means 2019 is going to be another big year for all of our technology teams as they’ll be at the centre of this exciting journey.

So what are the biggest projects our teams will be working on this year? Here are the top four:

2019 is the year of 5G

5G will take us from a world of connecting people to each other and the internet to a world of ultra-fast mobile speeds and IoT on a mass scale.

Our people have already made some pretty huge advancements in this space, including turning on 5G in all major Australian cities, and opening our 5G Innovation Centre on the Gold Coast.

But this is only just the beginning of what we are hoping to achieve together. See how our teams are helping to turn 5G into a reality.

Creating new IoT experiences

Our talented tech teams are creating the future of IoT and this means in 2019 we’re going to continue to deliver new experiences to Australian families and businesses, so they can be better connected, protected and empowered.

Since launching our IoT network, our people have created the Telstra Locator and helped to transform the agriculture industry.

With over 50 million connected devices expected on our network over the next five years, this is just the start of new innovations that our people will deliver.

See how our people are bringing new IoT experiences to life and the skills we’re looking to hire in.

Using AI and Machine Learning

Customers are at the heart of everything we do, so we believe it’s important they can speak with us in a way that’s easiest and convenient for them.

That is why our teams will continue to use Artificial Intelligence and Machine Learning in innovative new ways, to help create amazing digital experiences.  Get a look into the work our people are doing.

Cyber security remains top of mind

With one of the largest cyber security teams in Australia, our hundreds of information security specialists will continue to play a big role in helping to keep Australia secure in 2019.

As an organisation, we’re committed to addressing cyber security threats, and continue to invest heavily to make sure our customers are supported.

We’ll continue to do this in a number of new ways including how we keep our code secure and help our people to keep up to date with latest cyber security trends.

Want to know what else we have planned for 2019?
Hear from our tech leaders.

Go big in the year of the pig

Tech and Innovation

Posted on January 31, 2019

2 min read

At Telstra, we’re proud of the role we play in connecting family and friends during Lunar New Year, both within Australia and overseas.

As we welcome the Year of the Pig across Australia and the world, how are you celebrating this Lunar New Year?

Last year we celebrated by inviting you to share your messages to friends and family on our 26-metre tall interactive billboard on the outdoor Telstra Discovery Store billboard on Bourke Street, Melbourne.

It proved such a success, with over 19,000 messages displayed over the holiday, that we thought, let’s do it all again.

Chinese Lunar New Year - Year of the Pig - 2019

Wish your friends and family overseas or interstate good luck and good fortune from 1-5 February by texting your first name and then the first name of a family member or friend to 0484 800 800 (for a standard national SMS charge), and a personalised Lunar New Year greeting will appear on the outdoor Telstra Discovery Store billboard on Bourke Street, Melbourne.

Once approved, we’ll also send you a text with an MMS picture message of your personalised billboard that you can share via social media – so it doesn’t matter if your family member or friend is in Sydney or Shanghai, they’ll be able to see your BIG billboard greeting.

Happy New Year for the Year of the Pig.

Telstra’s Lunar New Year billboard will be active from 9:00AM on 1 February to 11:59PM on 5 February. Please note that names need to be in English, and SMS must be sent from an Australian mobile phone. Max 160 characters.

View the full terms and conditions of use.

Complimentary Piggy Bank at speciality stores

Telstra is celebrating the Year of the Pig with complimentary premium Piggy Banks for community members who come in and say hello to our teams, at 41 special stores (while stocks last). We’re also offering Lunar New Year special mobile offers, with inclusions such as unlimited calls to standard international numbers to 13+ destinations from Australia, including China, Hong Kong, Malaysia, Singapore, South Korea and Vietnam on selected mobile plans.

Using AI to create great customer experiences

Telstra Careers Inspiration

Posted on December 3, 2018

1 min read

How do we create great customer experiences using our best tech?

Customers are at the heart of everything we do, so it’s important they can speak with us in a way that’s easiest and convenient for them.

One way our teams are doing this is by using Artificial Intelligence and Machine Learning to create amazing digital experiences for our millions of global customers.

You can get an insight into the innovative work our people are doing in customer experience in this video with our Sales Executive, Gretchen Cooke.

Want to be part of the Telstra team? Head to our Careers Website to learn more.

How I’m keeping our code secure

Telstra Careers People

Posted on October 29, 2018

3 min read

I started my career in the Australian Defence Force and what I really enjoyed about this time in my life was being able to make a difference to so many people on such a large scale.

I feel like I get to do the same thing here at Telstra.

To be able to work for such a large organisation – the largest telecommunications and technology company in Australia that has an impact on almost every household in this country – is really powerful.

If we get security right for Telstra, we’re actually helping protect Australia’s critical infrastructure and national security interests.

My role at Telstra

I lead a team of specialists within the Cyber Security team and our job is to make sure we secure every line of source code as early as possible, while still enabling the business to move fast.

Another part of our role is to educate our developers, uplift our development teams and put security automation tooling into their hands.

Why? Because at the end of the day, we cannot do security by ourselves. We need the organisation to practice security in collaboration with us and ensure that software is being developed ‘secure by default’.

Our team has a very strong alignment to Telstra’s vision of becoming a world class technology company that empowers people to connect.

This makes our work even more relevant and exciting, as the business really depends on us to make sure we can deliver quality, robust, secure applications to our customers as fast as possible.

It’s challenging work but….

I feel like since I started here, I’ve been able to take my career to a new level as every day is different and full of variety.

The cutting edge work I get to do also means I need to use different parts of my brain – technical, strategic and business.

As the Security Code Manager, I need to use my technical brain for the innovative work we are doing in “shifting security left” and for keeping up with industry trends. I use my strategic brain to deliver capability that that will enable us to scale and to influence security culture within the business, and I use my business brain to make sure the operational demands of the team are managed.

Why my future is at Telstra

Telstra’s leaders have given me so much autonomy to define and create a new team. I can honestly say they’ve been extremely trusting in my decision making and it’s something that has helped me to excel in my role.

The other reason why I see my future at Telstra is that I’ve been able to work from my hometown of Perth, and from my home office whenever I need to. This type of flexibility is amazing and has helped me to balance my life needs.

Having said this, my leaders and colleagues who work on the east coast of Australia make sure I’m always connected to them, so I never feel isolated and always part of the team.

See where a career at Telstra could take you.