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Tag: sustainability

Remarkable startups: How Huy’s changing the game

Tech4Good

Posted on August 22, 2017

4 min read

There’s a reason why the Remarkable Accelerator has such a bold name. In part it’s the Remarkable ideas behind each of the inclusive startups who are part of the program. But mostly it’s because of the Remarkable people involved. We want to share their Remarkable Stories. Here’s Huy’s story.

Two things changed Huy Nguyen’s fate in the earliest years of his life. Born in Vietnam, at 18-months-old Huy contracted polio. It invaded his nervous system causing irreversible paralysis to his legs. This was only part of the catalyst for the second significant change just three years later, when the Nguyen family made the 12,000km journey to Australia to start a new life.

Today, the 32-year-old humanitarian engineer and technology entrepreneur, often reflects on what could have been his ‘alternate life’. As a person with a physical disability he is acutely aware that had his family stayed in Vietnam, he would not have had the same opportunities afforded to him in Australia.

It’s perhaps for this reason meeting a young man in East Timor six years ago had such an impact.

Huy travelled to Timor in 2011 to work with the WASH (Water, Sanitation and Hygiene) agencies, focusing on the needs of people with disabilities. It’s a trip he describes with one word: enlightening. In Timor even the topic of disability is taboo – to have a disability is seen to be living with a curse. That’s the environment Joel, a bright young East Timorese man who lost the use of his legs in a car accident, lived in.

“Joel is just like me, but because of where he lives, he has no opportunity for employment or even for education – and a different level of care and support available,” Huy explains. “While I was there I started to think about the power of technology and how we could use it to amplify education and training surrounding disabilities.”

And the idea of Enabler was born.

Huy explains that Enabler is a new way to train disability support workers. Instead of broad-ranging, theory-based courses and death-by-PowerPoint, Enabler uses a mobile 3D platform to put learners into real-life situations.

“It’s scenario-based and immersive training – putting people into real life simulated environments. By using 3D animated scenarios, support workers are able to practice real-life and emergency scenarios,” Huy explains.

And it can be accessed anywhere, any time – creating easy-to-access, bespoke training for people in regional and remote areas. What’s more, there’s a desperate need for Enabler.

“Did you know that Australia needs to double the amount of well trained disability support and aged care workers by 2020?” Huy says. “That’s 600,000 we need to train. Enabler is going to help achieve that.”

Angela Li is Huy’s partner in life and co-founder of Enabler; she is also his carer. The pair met at university and have never looked back. Angela’s understanding of the role of a carer, and the physical impacts of Huy’s polio, bring the depth of knowledge that only the lived experience can bring.

“Enabler was born out of my personal need,” Huy says. “But this is not just about me. It’s about the one in five Australians who have a disability, it’s about our fast-aging population. These people need disability support services to be able to fully participate in society.”

And through the Remarkable Accelerator its training they will be delivered sooner than they had hoped. Huy and Angela were one of eight businesses to be part of this year’s 16-week Remarkable program – an accelerator for early stage startups using technology to change the lives of people with disabilities. A partnership between the Telstra Foundation and Cerebral Palsy Alliance, Remarkable is Australia’s first inclusive startup accelerator and provides funding, masterclasses and world-class mentoring through a 16-week program.

“To me, Remarkable is about starting an important cultural shift in business innovation,” Huy says.  “For too long the disability movement has been seen as a charity and hand-out cause. It’s anything but that. Remarkable is about showing the value that accessibility and inclusion of people with disabilities brings to our community – both socially and economically. We’re thrilled to have been part of this Remarkable program and growing our business with like-minded startups who are on the same journey.”

Find out more about Enabler here.

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Our approach

Sustainability at Telstra

Posted on July 31, 2017

1 min read

Our sustainability strategy

Our purpose is to create a brilliant connected future for everyone, and our sustainability strategy is key to achieving this.

The core elements of the strategy and strategic focus areas reflect the issues that are most material for our business, the areas in which we have the expertise to make a meaningful impact, and where we see opportunities to use innovative, tech-based solutions to help address major societal challenges and opportunities.

 

Eat, sleep, recycle!

Eat, sleep, recycle!

Fresh Air Cooling

Fresh Air Cooling – A practical and sensible approach

green-fields-box-blog-header

Greening our services for enterprise customers

What we do

Sustainability at Telstra

Posted on July 31, 2017

1 min read

Telstra is Australia’s leading telecommunications and technology company with a growing international presence.

Through our extensive network, we offer a broad suite of connectivity, media and content to customers in Australia, as well as connectivity and enterprise services globally. We have a diverse range of customers including consumers, small business, large enterprises and government organisations. We curate innovative technologies and capabilities from around the world to deliver exceptional experiences for all our customers.

Our core strength is in our leading network and connectivity, and we are utilising this to secure new opportunities in international markets and in emerging areas like eHealth, software and digital media.

We strive to provide exceptional customer experiences, forming strategic partnerships around the world to create and deliver innovative technology, capability and talent.

Eat, sleep, recycle!

Eat, sleep, recycle!

Fresh Air Cooling

Fresh Air Cooling – A practical and sensible approach

green-fields-box-blog-header

Greening our services for enterprise customers

Our customers

Sustainability at Telstra

Posted on July 31, 2017

2 min read

Our customers want to be able to access the best products and services and expect them to work where they want, when they want, in the way they want. We have made progress, but we have more work to do in order to achieve our purpose of creating a brilliant connected future for everyone.

Our strategy is designed to deliver this for our customers, with effortless digital experiences and services that offer the most value and enjoyment and work without fail. We are developing a range of initiatives that will deliver seamless, simple and integrated customer interactions. Continued investment in the digitisation of our business will also improve the way our customers deal with us.

Progress in FY17

  • In August last year we announced up to $3 billion of additional capital investment over three years into programs to build networks for the future, to digitise our business and to fundamentally overhaul the experience our customers have with us.
  • This year we switched on our one millionth Telstra Air® hotspot, giving mobile and eligible broadband customers even more places to enjoy free and unlimited data on Australia’s largest Wi-Fi network.
  • We introduced Go Mobile Swap lease plans allowing customers to upgrade their handset after 12 months for $99, provided they return their working device and sign up to a new 24 month handset and service plan.
  • We introduced the Telstra Gateway Frontier™, an all-in-one hybrid modem, designed to get customers connected in minutes via our mobile network using their home broadband data while we complete a fixed network installation or migration to the nbn network.
  • We’ve consolidated the Telstra 24×7 App for iPhone and the app for iPad to a single app that will work on both devices, doubling the features available for the app on iPad.
  • We have streamlined services for customers when they are moving home. We have simplified the number of connection fees and are providing more clarity about when a premise will be connected and the internet speeds and mobile coverage quality at the customer’s new address.

Find out more

Read Deliver brilliant customer experiences in our Telstra 2017 Annual Report

Eat, sleep, recycle!

Eat, sleep, recycle!

Fresh Air Cooling

Fresh Air Cooling – A practical and sensible approach

green-fields-box-blog-header

Greening our services for enterprise customers

Our value chain

Sustainability at Telstra

Posted on July 30, 2017

1 min read

Telstra’s influence extends beyond our own operations and as a result, so do our economic, social and environmental impacts. We have therefore taken a broad view of how we create value for our business and stakeholders.

The graphic below illustrates the major stages of our value chain. To learn more about each stage, including our key stakeholders, material topics, management approach, relevant Sustainable Development Goals targets and examples of how we create value, click on each of the icons below.

Eat, sleep, recycle!

Eat, sleep, recycle!

Fresh Air Cooling

Fresh Air Cooling – A practical and sensible approach

green-fields-box-blog-header

Greening our services for enterprise customers