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It’s new phone season, the busiest time of the year

Devices

Posted on September 21, 2018

2 min read

As Australians have become more digitally savvy and have embraced online shopping, many of our customers have swapped in-store queues for pre-ordering online.

Around this time, we deliver tens of thousands of new phones into customers’ waiting hands. This year, we’re so busy that we’ve recruited some special ambassadors to ensure all our customers get their new devices as soon as possible – and, for some, with a little extra surprise and delight.

It all starts at our distribution facility, where the team works around the clock to receive deliveries and pass them on to our network of 350 stores – as well as to the thousands of customers that have pre-ordered devices. More than 200 people at our distribution facility walk on average 15,000 steps daily to do their jobs, and we use a freight network with over 750 flights a day.

In fact, more than 70 per cent of day one sales of new phones will be customers ordering in advance. That’s thousands of devices reaching their new owners in quick succession, and it takes a gargantuan effort to pull off. Our customers also love the entertainment inclusions on our smartphone plans – including the AFL and NRL data-free with their Live Pass – so we thought we’d combine the two.

We’ve selected six famous ambassadors from the worlds of sports, entertainment and music – representing all the content that comes with our mobile plans – to make special surprise deliveries to a few of our customers in Sydney, Melbourne and Brisbane.

AFL players Luke Parker from the Sydney Swans, Seb Ross from St Kilda and Charlie Cameron from the Brisbane Lions are joining NRL player Daly Cherry-Evans from the Manly Warringah Sea Eagles, Foxtel’s The Real Housewives of Melbourne Lydia Schiavello and singer-songwriter Thelma Plum – the face of our new TV campaign – to make some very special deliveries.

In a change from their usual scenery, our guest ambassadors are heading out in Telstra delivery trucks and vans to meet our customers and make an already special day a little bit more special.

Hands on with the Samsung Galaxy Note9: our first impressions

Devices

Posted on August 21, 2018

3 min read




With the brand new Samsung Galaxy Note9 launching this week, we got hands on with Samsung’s latest smartphone to check out some of its key features.

The screen

The first thing you notice is the screen – and it’s a big one. Samsung has an excellent reputation when it comes to high quality smartphone displays, and this Infinity Display is the biggest that Samsung has ever put into a smartphone. It’s a Super AMOLED panel and has a Quad HD+ resolution; that’s better twice the pixels ofthan the Full HD TV in your living room.

The cameras

On the back of the Galaxy Note9, you’ll see its 12 megapixel super speed dual camera module. This is the same camera module as the one Samsung launched (to great acclaim) in the Samsung Galaxy S9 Plus earlier this year.

It has dual aperture for low light photography, and you can actually see the lens dilate like a human eye as it adjusts to the light. It also has intelligent scene recognition and flaw detection – it can spot when a subject has blinked, for example.

That aperture is variable from f/1.5 to f/2.4 for the technically minded amongst you, and it can shoot 960 frames per second super slow motion video.

Flip the phone back to the front and you can see its 8 megapixel front-facing camera – for selfies and the like.

Power

You can’t see it, but the Galaxy Note9 packs a whopping 4000 mAh battery – that’s larger than in any other smartphone that Telstra currently sells. The Galaxy Note9 is also configured for wireless charging – although the wireless charger itself is sold separately.

IP68 water resistance

With another key feature that is not immediately apparent but incredibly handy, the Samsung Galaxy Note9 is rated IP68 for water and dust resistance. This means that it’s certified to be fresh water resistant to a depth of 1.5 metres for up to 30 minutes. It’s still not advisable to take it swimming, because that certification is not for salt or chlorinated water.

The S Pen

The S Pen stylus is the calling card of the Samsung Note series, and this year it has been given a major overhaul. The new S Pen now boasts powerful Bluetooth Low Energy technology, letting you press a button to take control of your camera, scroll presentations and more – without touching your phone. It should be noted that the S Pen remote function is subject to Bluetooth connection quality, which is subject to environment and circumstances. The function may also vary by app.

Also worth noting is that the stylus does an excellent job for drawing, taking notes, and sending Live Messages – it’s as intuitive and natural as pen and paper, thanks to the fine tip and true-to-life pressure sensitivity of the Galaxy Note9’s screen and S Pen.

Under the hood

The Note 9 includes Samsung’s latest chipset for superfast processing. There are two memory variants – the entry level has 128GB of internal storage, and the step-up model holds a massive 512Gb. User accessible memory will be approximately 108GB for the 128GB memory variant and 492GB for the 512GB version.

So what comes in the box aside from the phone?

Included within are:

  • Travel adaptor / charger
  • Headphones tuned by AKG
  • USB Connector
  • S Pen
  • Phone cover
  • Quick start guide & warranty card
  • Ejection pin

The Samsung Galaxy Note9 is currently available for pre-order here at Telstra.