Devices |

CES 2021: get ready for a big year of 5G

By Luke Hopewell January 21, 2021

We’re on a roll with 5G, with more places covered now than ever. This year’s Consumer Electronics Show was loaded with incredible new gear powered by 5G.

New fast flagship smartphones

Amid the flurry of news at CES, Samsung announced its incredible new flagship smartphone series: the Galaxy S21.

The next-gen Galaxy range consists of three devices, all with 5G connectivity, beautiful screens, incredible cameras and monster specs.

The top-of-the-line Galaxy S21 Ultra 5G also features support for the excellent Samsung S Pen, so you can be even more productive on the go.

To check out the full range, check out our first-look on Telstra Exchange.

5G smartphones for less

Not all 5G phones have to be expensive flagships, however. At CES this year, chipmaker Qualcomm announced its new family of Snapdragon 480 processors.

The Snapdragon 480 family has the X51 modem built right in, which means it’s a perfect system on a chip (SoC) for the next generation of 5G devices. And most importantly, it’s a cheaper piece of hardware.

That means you can expect to see 5G come to even more affordable smartphones in the next 12 months and beyond.

Faster work on the go

Laptops have been beefing up their batteries and screens for years to become brilliant mobile productivity sidekicks. Now with the addition of 5G, they’re even better.

A number of manufacturers have announced new, razor-thin and incredibly powerful 5G-enabled laptops joining the range in the near future.

Lenovo’s classic ThinkPad X1 lineup is now blessed with the speed you need, with the X1 Titanium Yoga now coming in a 5G flavour. At just over a kilogram in weight and sporting a 13.5-inch 2K display, it’s a great new flagship. Plus it packs in a fingerprint reader and an IR camera for fast and secure sign-in.

HP is also getting in on the action, with the HP Elite Dragonfly range bringing in not one, but two 5G capable models across its 2021 range. And as a built-in safety feature for the occasionally careless, the new HP Elite Dragonfly range has a Tile tracker built-in so you won’t misplace it easily.

And even if you can’t find the right laptop complete with 5G, there are always 5G-compatible modems and smart hubs to give you the speed you need on the go.

The network to back it up

Telstra 5G now works in more places than ever. One in two Australians now live, work and travel in our 5G footprint, and we’re only getting bigger and better from here.

By the end of June 2021, we’re aiming to have 5G coverage for 75 per cent of the Australian population.

Check our website for coverage, and to find out more about when this awesome tech will be available near you.

Devices | Tech and Innovation |

Motorola Razr: why we love this flipping legend

By Luke Hopewell April 3, 2020

In a world where smartphones often look similar, Motorola is back to change the game once again, and show us all how a phone can be more than just a featureless slate. Say “hello, Moto” to the new Motorola Razr.

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It’s a style-icon reinvented

The original Motorola Razr V3 from 2005 redefined what phones could look like. No longer were they grey, unmemorable bricks. Motorola showed us our phones could be just as stylish as our other accessories, with funky colours, brushed metal finishes and applications we’d never seen before.

Now in a sea of black rectangles, Motorola is back to blow our minds all over again with a vertical folding smartphone. It’s the perfect intersection between a flip phone of old and smartphone of tomorrow.

The brushed metal clamshell exterior confidently unfurls into a glorious 6.2-inch P-OLED display, bringing cinematic lustre to your content.

And just like the original, it’s back with more nifty features to change how you use your phone.

It has nifty features inside and out

When it’s open, the Razr is an awesome entertainment, productivity and connectivity tool. But when it’s closed, it’s still just as handy. While fully-closed, the Razr’s 2.7-inch external Quick View screen allows you to complete your tasks without even flipping it open.

The Quick View display allows you to read notifications, play music and even take selfies.

The camera works even more intelligently when you open the device, with smart composition, portrait mode and cinemagraph working hard to make your photo and video capture easy.

And it’s loaded with smart engineering throughout, even packing in an app that lets you simulate the old Razr V3 from 2005! Hello, Moto indeed.

It’s an ultra-convenient companion

Weighing in at 205g and folding up to an incredibly pocketable 94mm, the Razr is the perfect phone to carry when you don’t want to carry one at all.

It seamlessly slides into your pocket, with barely a bulge to speak of. And thanks to the Smart View screen, it doesn’t need to be unfurled every time you get a notification.


We’re proud to be the exclusive carrier for the new Motorola Razr in Australia.

The Motorola Razr is available from today with all of our new simplified mobile plans. You can add on the device for $112.45 per month on a 24-month contract. Min cost from $3,898 over 24 months on the $50 plan and may change if month to month plan price changes.

Check out our hands on video to see the Motorola Razr backflip right into your heart.

Oppo Reno 5G smashes speed test at Australian launch
Devices |

Oppo Reno 5G smashes speed test at Australian launch

By Luke Hopewell May 31, 2019

Last night in Sydney, Oppo launched its awesome new Reno 5G smartphone at an event in our Customer Innovation Centre (CIC). The event, attended by technology media and analysts, gave Aussies the first look at the awesome new Reno and its capabilities, with a 5G speed test that reached over 1900 Mbps down.

The Reno 5G checks all the boxes for a next-generation flagship, centred around incredible camera and processing power, along with exceptional display and gaming credentials. The Oppo Reno 5G is powered by a Qualcomm Snapdragon 855 processor underneath a huge 6.6-inch OLED display. Oppo has prioritised the display, meaning that the screen-to-body ratio is up to an incredible 93.1 per cent.

The camera also represents a great leap forward for smartphones, with a tri-lens rear camera setup that features a 48MP primary lens; a 13MP periscope telephoto lens and an 8MP wide-angle lens, all pointed at a Sony image sensor for incredible day, night and zoom photography, and 4K 60fps video recording. Around the front, a pop-up camera concealed within the handset produces wide-angle 18MP selfies, allowing the display to stay “notchless”.

The Oppo also prioritises gaming performance in its new flagship. It’s packing what Oppo is calling ‘Hyper Boost 2.0’, which speeds up display, system and app performance for faster results in-game. To top it all off, sound performance is crystal clear thanks to Dolby Atmos support. All of that is kept ticking for longer with a 4065mAh battery.

Oppo demonstrated the power of its new smartphone last night at Telstra’s Sydney CIC with a speed test that which achieved a download speed of 1942 Mbps on our 5G network, drawing gasps from the assembled crowd. And it wasn’t a one-off, either. We speed tested the Reno over and over and continue to achieve speeds over 1900 Mbps down, while being wowed by the screen and sleek design of the new device. (It is worth noting that the speed was achieved under test conditions and actual speeds in the real world will be slower.)

Oppo’s Managing Director Michael Tran said at last night’s event that the Reno 5G is the result of four years of R&D into 5G and its potential. Oppo’s 5G research shows that the new networking technology represents significant opportunity for consumer and business users, with the potential for greater collaboration and interactivity. Oppo’s research also showed that 5G had potential application for cutting-edge tech like driverless cars thanks to low latency and fast speeds. It’s continuing its research into 5G post-Reno launch.

Oppo announced that the Reno will be available for pre-order from today, and for a limited time come with a free pair of Bose QuietComfort 35 headphones (normally valued at $499.95). The Reno 5G goes on sale from 11 June, and at launch comes with a pair of Bose SoundSport Free Wireless Earphones (normally valued at $299.95), also for a limited time.

We’ll bring you a closer look at the Reno 5G in the coming weeks! Stay tuned for more.

5G is only available in selected areas. Telstra is progressively rolling out 5G. To find out more about Telstra 5G, check here or ask in store.

Devices |

It’s new phone season, the busiest time of the year

By Campbell Simpson September 21, 2018

As Australians have become more digitally savvy and have embraced online shopping, many of our customers have swapped in-store queues for pre-ordering online.

Around this time, we deliver tens of thousands of new phones into customers’ waiting hands. This year, we’re so busy that we’ve recruited some special ambassadors to ensure all our customers get their new devices as soon as possible – and, for some, with a little extra surprise and delight.

It all starts at our distribution facility, where the team works around the clock to receive deliveries and pass them on to our network of 350 stores – as well as to the thousands of customers that have pre-ordered devices. More than 200 people at our distribution facility walk on average 15,000 steps daily to do their jobs, and we use a freight network with over 750 flights a day.

In fact, more than 70 per cent of day one sales of new phones will be customers ordering in advance. That’s thousands of devices reaching their new owners in quick succession, and it takes a gargantuan effort to pull off. Our customers also love the entertainment inclusions on our smartphone plans – including the AFL and NRL data-free with their Live Pass – so we thought we’d combine the two.

We’ve selected six famous ambassadors from the worlds of sports, entertainment and music – representing all the content that comes with our mobile plans – to make special surprise deliveries to a few of our customers in Sydney, Melbourne and Brisbane.

AFL players Luke Parker from the Sydney Swans, Seb Ross from St Kilda and Charlie Cameron from the Brisbane Lions are joining NRL player Daly Cherry-Evans from the Manly Warringah Sea Eagles, Foxtel’s The Real Housewives of Melbourne Lydia Schiavello and singer-songwriter Thelma Plum – the face of our new TV campaign – to make some very special deliveries.

In a change from their usual scenery, our guest ambassadors are heading out in Telstra delivery trucks and vans to meet our customers and make an already special day a little bit more special.

Devices |

Hands on with the Samsung Galaxy Note9: our first impressions

By Campbell Simpson August 21, 2018

With the brand new Samsung Galaxy Note9 launching this week, we got hands on with Samsung’s latest smartphone to check out some of its key features.

The screen

The first thing you notice is the screen – and it’s a big one. Samsung has an excellent reputation when it comes to high quality smartphone displays, and this Infinity Display is the biggest that Samsung has ever put into a smartphone. It’s a Super AMOLED panel and has a Quad HD+ resolution; that’s better twice the pixels ofthan the Full HD TV in your living room.

The cameras

On the back of the Galaxy Note9, you’ll see its 12 megapixel super speed dual camera module. This is the same camera module as the one Samsung launched (to great acclaim) in the Samsung Galaxy S9 Plus earlier this year.

It has dual aperture for low light photography, and you can actually see the lens dilate like a human eye as it adjusts to the light. It also has intelligent scene recognition and flaw detection – it can spot when a subject has blinked, for example.

That aperture is variable from f/1.5 to f/2.4 for the technically minded amongst you, and it can shoot 960 frames per second super slow motion video.

Flip the phone back to the front and you can see its 8 megapixel front-facing camera – for selfies and the like.


You can’t see it, but the Galaxy Note9 packs a whopping 4000 mAh battery – that’s larger than in any other smartphone that Telstra currently sells. The Galaxy Note9 is also configured for wireless charging – although the wireless charger itself is sold separately.

IP68 water resistance

With another key feature that is not immediately apparent but incredibly handy, the Samsung Galaxy Note9 is rated IP68 for water and dust resistance. This means that it’s certified to be fresh water resistant to a depth of 1.5 metres for up to 30 minutes. It’s still not advisable to take it swimming, because that certification is not for salt or chlorinated water.

The S Pen

The S Pen stylus is the calling card of the Samsung Note series, and this year it has been given a major overhaul. The new S Pen now boasts powerful Bluetooth Low Energy technology, letting you press a button to take control of your camera, scroll presentations and more – without touching your phone. It should be noted that the S Pen remote function is subject to Bluetooth connection quality, which is subject to environment and circumstances. The function may also vary by app.

Also worth noting is that the stylus does an excellent job for drawing, taking notes, and sending Live Messages – it’s as intuitive and natural as pen and paper, thanks to the fine tip and true-to-life pressure sensitivity of the Galaxy Note9’s screen and S Pen.

Under the hood

The Note 9 includes Samsung’s latest chipset for superfast processing. There are two memory variants – the entry level has 128GB of internal storage, and the step-up model holds a massive 512Gb. User accessible memory will be approximately 108GB for the 128GB memory variant and 492GB for the 512GB version.

So what comes in the box aside from the phone?

Included within are:

  • Travel adaptor / charger
  • Headphones tuned by AKG
  • USB Connector
  • S Pen
  • Phone cover
  • Quick start guide & warranty card
  • Ejection pin

The Samsung Galaxy Note9 is currently available for pre-order here at Telstra.