Small Business | Telstra News |

We’re giving these small businesses some big plugs

By Jeremy Nicholas May 2, 2022

After a tough couple of years for Australia’s small businesses, we are giving a few of them a well-deserved plug.

Earlier in March, we kicked off our Telstra Big Plugs for Small Business competition, giving away our ad space during Round 8 of the 2022 Toyota AFL Premiership and Round 9 of the 2022 NRL Telstra Premiership.

From comic book stores and pet groomers to driving schools and disability services, 17 small businesses from across Australia will get a big plug at the nation’s biggest football stadiums in a takeover of Telstra’s advertising space.

The winning small businesses will have their business showcased on the big screen, the signage, and even on the broadcast, helping them to reach millions of fans and living rooms. It’s unrivalled exposure and we’re excited that it’s going to a bunch of great people and their businesses.

Now, say hello to our winners

Keep an eye out for them this week at Round 8 of the 2022 Toyota AFL Premiership season, and Round 9 of the 2022 NRL Telstra Premiership – or find out more about the incredible work each business does below.

NRL winners

XtremeCARE Australia Indigenous Disability Services
XtremeCARE is a culturally safe and appropriate NDIS service provider, supporting Indigenous people living with a disability.

Sail Safari
Sail Safari offers a variety of experiences from a full ‘learn to sail’ adventure to a relaxed cruise.
Monster Homes (Aus)
Building homes with custom solutions to suit lifestyle and budget.
BLACK LILY IMAGES
A natural light photographer based in Western Sydney, with 15 years of experience capturing connections within families and preserving those moments forever.
Impact Comics
Your favourite place for comics, graphic novels, manga, collectables, and so much more!
Pontifex Jewellers
Your local trustworthy jeweller that has been serving the Sutherland & St George Community for 39 years. We offer a large range of services including Custom jewellery design, remakes and repairs.
Kensington Kitchens
A family business, Kensington Kitchens & Bathrooms has been providing
exceptional kitchen and bathroom renovations since 1979.
Wakehurst Golf Club
Wakehurst Golf Club is a challenging par 72 course situated amongst a unique bushland setting overlooking Manly Dam and surrounding districts, allowing an opportunity to escape the activity of everyday life.

AFL winners

Life in Action: Exercise Physiology
The Team of Accredited Exercise Physiologists at Life in Action deliver exercise and physical activity services to clients in the Northwestern suburbs of Melbourne, catering to all ages, needs and abilities, to assist with the prevention, treatment and recovery from musckuloskeletal injuries and illnesses.
Clean Windows 4 You
Excellent Window Cleaning with Exceptional Service.
Kangaroo Island Fishing Adventures
South Australia’s Premier Fishing Charter
Shep’s School of Driving
Shep’s School of Driving provides each student and their family with a safe path to driving and solid foundation of road skills and safety.
WATERBOY SOLAR PUMPS
Waterboy is a Fair Dinkum solar submersible pump that pumps water wherever the sun shines!
Barunah Plains
Weddings, accommodation and corporate functions, Barunah Plains provides exclusive use to create your unique experience.
Ballarat Cranes
Over 25 years of Safe, Reliable Crane Hire & Rigging servicing the Western District.
Masters Pet Grooming
Luxury is the bare minimum; we put the needs of your much-loved dog first.
Flash Me Photobooths
We are a family owned and operated Photobooth hire business, committed to provide an exceptional service for your event and premium Photobooth experience.
Small Business |

Telstra Plus Market – build your business with your finger tips

By Meg Bonighton February 25, 2022

A butcher, a florist and a candlestick maker all walked into a bar and started chatting about ways to reach new customers.

Well, not really but today we’re announcing a new program that could help the tens of thousands of small and medium businesses across Australia reach new markets and customers.

Update 12/4/22: The Telstra Plus Market is now open! Head over and register your business today.

It’s called Telstra Plus Market and gives small and medium businesses the opportunity to market to the more than four million members of Telstra Plus, our customer rewards loyalty program.

It works like this – small and medium businesses can easily create offers that enable Telstra plus members to earn Telstra Plus points, offers which are then exclusively available to registered Telstra Plus Market customers. Customers can then earn Telstra Plus points when they take up the offer with those participating businesses.

It means, for example, a florist could market a special offer on a bunch of roses for 10 points for every $1 spent. The Telstra Plus customer will then receive Telstra Plus points if they take the offer up. Those points can then be redeemed in the Telstra Plus Rewards Store for the latest tech, devices and accessories.

It’s all about helping to give registered small and medium businesses the ability to tap into hard to reach customer segments as well as a whole new platform to market their goods and services.

You can access the Telstra Plus Market via our website.

We’re encouraging small businesses across Australia to register their business with Telstra Plus Market, so that they can start building offers ready to share with customers as soon as it’s launched to consumers in the My Telstra app in the coming weeks.

A food truck vendor using Tyro terminal to take a payment from a woman using her smartphone
Small Business |

Enabling EFTPOS for Aussie small business with Tyro through Telstra

By Anne Da Cunha February 3, 2022

We’re excited to offer small business customers access to Tyro’s simple and straightforward EFTPOS payment services and devices – through our retail stores, online, and on the phone, all with exclusive benefits for Telstra referred customers.

As many Australian small businesses embrace the digital economy, there’s nothing more important than being able to take payments securely and having that technology seamlessly link with other digital tools.

As small businesses know, when customers are ready to pay in person, EFTPOS is key. Card processing cuts down on the time and tedium of managing cash, reduces the risk of theft, and enables instant transaction history and cashflow reporting. Especially in the current COVID environment with face masks and hand sanitiser everywhere, card payments are more popular than ever.

To make EFTPOS easy for our customers, we’re excited to work exclusively with Tyro to offer EFTPOS and payment solutions to small business customers.

We know how important first impressions are to all businesses. When a small business operator walks through the doors of one of our stores, or connects with us online, we want to offer them the best technology to run their business and grow in the digital economy. That’s why we’ve chosen to work with Tyro – they’re 100% dedicated to Australian businesses and are specialists in SMB EFTPOS and payment solutions, which has helped them become the largest Australian EFTPOS provider outside the big four1.

Tyro’s EFTPOS solution is perfect for small businesses as it can be seamlessly integrated with over 300 POS/PMS providers. This helps businesses boost efficiency, reduce keying errors, and makes end-of-day reconciliation a breeze.

Today, we’re announcing a limited time exclusive offer for Telstra customers to access Tyro’s leading EFTPOS solution. This includes the first $15k of transactions fee-free, a 1.6% flat rate for transactions thereafter, and free EFTPOS machine rental2. This perfectly complements our extensive range of small business technology services.

Telstra has long been the technology partner of choice for Australian small businesses, and now we can support small business’ EFTPOS needs as well as their connectivity, collaboration, and security tools. Telstra and Tyro share the goal of making business easy for our customers, so they are free to focus on what makes their business unique and what sets them apart from the rest.

We are working exclusively with Tyro to provide these EFTPOS solutions for SMBs, and we’ll have Tyro EFTPOS machines on display in more than 350 Telstra stores and Telstra Business Technology Centres around the country. We can help SMBs choose and take up Tyro’s solution in all of these stores and online, or over the phone.

1 As per the statistics detailed in Authorised Deposit-taking Institutions Points of Presence June 2020 issued by APRA in October 2020. Excludes EFTPOS providers who are not ADIs.

2 Exclusions apply on flat-rate payments. Eligibility criteria apply. Offer valid for applications received by 31 March 2022, view T&Cs at telstra.com.au/tyro

Business and Enterprise | Regional | Small Business | Telstra News |

Supporting schools and business in regional Australia

By David Burns June 15, 2021

This is the first time regional areas in Australia have been able to access up to 10Gbps internet services, opening up business and learning opportunities previously limited to big cities.

We think the future of connectivity shouldn’t just be about big cities, and that businesses and students should thrive no matter where their office or school is. After some big regional network upgrades across New South Wales recently, whether you’re in the Central West or Sydney, organisations can now access up to 10Gbps internet services.

Recent major upgrades to our fixed network across 525 exchange locations in regional NSW will bring substantial capacity improvements and help address digital access equality for the first time to many regional towns and centres.

NSW public schools are one of the first major recipients of the benefits the upgraded network will bring, with all 2200+ schools getting a big boost to their internet connections, with some schools seeing their total shared bandwidth upgraded by 15x their previous capacity.

We’ve already started moving schools on to our upgraded network, with Dubbo College Senior Campus in NSW’s Central West getting a multi gigabit capacity boost of almost 10x its previous connection the school shares across all its students and staff.

We are making good progress with delivering these higher bandwidths, upgrading around 50 schools a week which will continue throughout the rest of the year. Working closely with the NSW Department of Education, we are helping to improve digital equality across all public schools, including sites in very remote locations.

Big boost for regional businesses

But it’s not just schools that will benefit from our upgraded regional network, as businesses across NSW will also be able to access ultra-fast internet for the first time.

With a lot of us spending the last year working from home, or indeed leaving the big smoke for a tree or sea change, the ubiquitous nature of video calls has proven that for many us, business can be done from anywhere there’s a solid internet connection.

By boosting our regional networks, businesses and their employees can work from Grafton, for example, with the same quality of connection that they would have working from Sydney’s CBD.

Ultra-fast broadband means regional businesses can embrace new technologies and compete with bigger companies from the city, with capacity now to work with technologies like Augmented Reality, advanced analytics and Artificial Intelligence.

With connectivity infrastructure no longer an issue, businesses in the city have the real option to do their own tree change and move completely or open up new locations in regional towns.

Things like start-up hubs can now also think about opening or expanding outside of cities, with enough bandwidth to run hot new tech companies who need fast, reliable internet, potentially bringing huge job and economic growth to these areas.

Our upgraded network

For businesses and schools trying to operate on low-bandwidth connections, it can make their work extremely difficult, resulting in poor productivity and fewer opportunities for growth.

For city-dwellers, it’s akin to how your 50Mbps home connection might start feeling when the whole family is trying to dial in to a video call or stream their latest lecture. Now that’s just four or five people trying to use high bandwidth applications – imagine your frustration with an office full of people all trying to access the internet at once with only a bit more capacity.

Upgrading our exchanges brings internet capacity closer to regional centres, greatly increasing the speeds our regional customers’ get as a result.

We started upgrading our network in September last year, with close to 2200 of these locations already connected with fibre that now no longer require to be served internet via our Sydney hub. Having Telstra fibre there already, meant for a lot of those sites, our upgrades mostly needed to take place just at the exchanges with minimal ground digging and cables.

We’re excited to be connecting more Australians in more places to fast internet, and we’ll be continuing to upgrade our regional NSW network, with the aim to have these finished by the end of this year.

Small Business | Tech for good | Telstra Business Awards | Telstra News |

Celebrating Australian small business with the Telstra Best of Business Awards

By Michael Ackland June 1, 2021

Australian small business owners do some amazing things. You run the books at 9pm after putting the kids to bed, go above and beyond for your customers and support diversity and inclusion with all of those working around you.

It’s not just these day-to-day things business owners do either, you do all of this while pushing Australia forward – boosting the economy, innovating and supporting the wonderful diverse country that we are.

We want to celebrate small businesses that are pushing these envelopes, who don’t settle with the status quo, pushing their industries and striving for equality and diversity. This is why we’re launching the Telstra Best of Business Awards – to reward and recognise the people and businesses the nation needs.

The Telstra Best of Business Awards continues our long legacy of awards programs that recognise exceptional leaders and small and medium sized businesses, providing a platform to further their success and inspire others.

We’re really proud of the support we’ve shown exceptional small businesses across our country over the past 25 years through the Telstra Business Awards and Telstra Business Women’s Awards where we have recognised over 5,000 finalists from both city and regional areas across each state and territory of Australia.

After talking with our alumni, we believe it is the right time to evolve and design a bigger, better awards program for a broader section of the community. Our new Best of Business Awards is our evolution of this work, as we look to be more inclusive and representative of all the different types of businesses and those who run them.

Diversity and inclusion is at the heart of our new program, from improved accessibility to the entry process which is now entirely online incorporating video, to the creation of an expanded number of categories such as Indigenous Excellence for Indigenous-owned businesses, Accelerating Women for businesses challenging exclusion and inequality and, Building Communities for businesses working to make a positive impact on their communities.

Recognising businesses that keep Australia thriving

Celebrating the businesses and people building Australia’s economic, social and cultural prosperity is at the heart of our new awards, and we’ve created eight different categories we believe rightfully recognises this.

Building Communities

Recognising businesses working to make a positive impact on culture and society so people from all walks of life can thrive as part of a supportive community.

Championing Health

For businesses focussed on innovative solutions, improving health outcomes for every Australian.

Embracing Innovation

Rewarding businesses innovating with technology to develop solutions for challenges faced by modern Australia.

Promoting Sustainability

For businesses reducing their environmental impact by driving sustainable change within their industry for a cleaner and healthier planet.

Outstanding Growth

For businesses achieving significant growth and contributing to building a more resilient Australian economy.

Accelerating Women

For businesses actively challenging exclusion and inequality to create meaningful and lasting equity for women.

Indigenous Excellence

For Indigenous-led, owned and operated businesses succeeding through entrepreneurialism, innovation and inspiring the next generation of all Australians.

Any business with less than 200 employees in Australia can enter the awards in categories that best suit them.

Progressing Australia

You may have noticed we only listed seven categories above. That’s because a key part to the Best of Business Awards is the addition of a new, annually-changing awards category – Progressing Australia.

This category will highlight businesses that are best responding to the most pressing issues the nation faces. This year’s topic is Local Leadership – championing small businesses who are excelling in their role of building a thriving community of the future. This comes after 96 per cent of consumers said they considered small businesses an important part of their community.

Nominate your business today

Entering the Telstra Best of Business Awards could help small business owners take their business to the next level. The rigorous judging process will look to find those who are having an impact in the areas and industries most important to Australia’s growth and shine a light on those businesses.

If you own or know someone who does own an exceptional business, you can nominate by visiting www.telstrabestofbusinessawards.com today.