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Tag: networks

We’re a step closer to commercial 5G devices

Network

Posted on November 21, 2018

2 min read



We’ve accomplished another milestone on our 5G roadmap, achieving Australia’s first live 5G connection using a commercial 5G chipset on our mobile network.

In partnership with our network partners Ericsson and Qualcomm Technologies, this Australian-first achievement used a commercial 5G chipset in a form factor device over our commercial spectrum, bringing together all the components of our end-to-end 5G network for a real world 5G data call on the Gold Coast.

Today’s milestone is significant because it signals that 5G devices are just around the corner, moving from lab testing at our 5G Innovation Centre into the street. Our teams will continue their testing over the coming months to improve data rates and overall performance, as we get closer to the commercial availability of 5G devices for our customers to enjoy.

Our strategic partnership with our global industry partners gives us the opportunity to test, understand and demonstrate real world 5G capability so we can advance the deployment of 5G, and bring it to our customers as soon as compatible devices are commercially available.

The form factor device used to achieve the call.

Testing the latest commercial 5G chipset in the field is the latest in a series of 5G firsts we’ve achieved. In February we launched our 5G Innovation Centre on the Gold Coast – home to several world and Australian firsts including the world’s first precinct of 5G-enabled WiFi hotspots, Australia’s first 5G Connected Car, the world’s first end-to-end 5G non-standalone data call on a commercial mobile network, and the launch of over 50 5G-enabled sites around the country including Adelaide, Canberra and Perth.

We’re looking forward to working further with our partners to deliver the next generation of mobile technology to Australia. Our 5G rollout is underpinned by the around $5 billion we’ve invested in our mobile network over the three years to 30 June 2019, enhancing its capacity, capability and coverage.

Tags: 5g, networks,

Understanding 5G and EME

Network

Posted on November 19, 2018

3 min read

There’s been a lot of excitement recently about 5G, and Telstra is leading the charge in Australia. Last month, we turned on 5G-enabled sites in Adelaide, Canberra and Perth, taking our number of 5G-enabled sites to 50 around Australia. The rollout of this new technology has led to a lot of questions about the implications of 5G on everything from the Internet of Things to electromagnetic energy (EME).

To help answer any questions you, your friends, or family have about 5G and electromagnetic energy (or EME) and safety, we’ve created some new resources after extensive industry consultation and collaboration.

Earlier this year, the Australian Mobile Telecommunications Association (AMTA) launched a new resource at the 2018 CommsDay summit in Sydney: 5G Explained. This website explains how 5G will work with our existing 4G networks, some of its advantages, and the new network architecture – including where antennas may be placed.

The Networks team worked on the year-long project to create 5G Explained to help us understand what 5G is and the implications of 5G on EME levels and what this means in terms of safety. We collaborated with global industry associations the GSMA and Mobile & Wireless Forum, operators, vendors and technology standards organisations to develop a resource that’s available to everyone and easily accessed online.

Understanding 5G and EME

Image: EMF Explained

We’ve also added a new page to our existing EME advice to explain what 5G is, and how it’s different to other technologies. One of our biggest challenges in developing these materials was sifting through the enormous volume of information, marketing, and news on 5G to get to the heart of how it actually works. Our next step was to explain it in a way people will understand.

Talking to our communities and stakeholders about mobile technology is a fundamental aspect of our work, so being able to explain simply what 5G is and how it works is the key to many conversations. 5G Explained includes simple and informative graphics to show people how 5G will relate to their everyday lives.

AMTA’s CEO Chris Althaus, who launched the new resource with us earlier this year, said that “with 5G literally on our doorstep now, and set to revolutionise mobile connectivity, educational resources like this will certainly help with 5G conversations.”

Our recent testing on the 5G trial network on the Gold Coast has shown that the environmental EME levels from all mobile technologies including 5G, is significantly below the limits set out in the EME safety standards. The 5G EME levels were similar to the existing 3G and 4G levels, however the new 5G technology is more efficient and has greater capacity, and can carry more data at significantly faster speeds.

All of our base stations, including the 5G base stations, are designed to ensure they comply with the stringent EME safety standards, and we publish the compliance certificates and EME reports for each base station on the Radiofrequency National Site Archive.

Tags: 5g, EME, networks,

We’re NaaS ready: transforming our network services into digital platforms

Business and Enterprise

Posted on November 12, 2018

3 min read

We’ve been busy working through our Networks Evolution 2020 and Digitisation strategic programs – a unique opportunity to provide our customers with the best possible experiences as we support more data, more devices and more connectivity.

Our Network as a Service (NaaS) platform is now live across our business networks, an important step in delivering our T22 transformation. This is an evolution of our network architecture that will help speed up delivery of innovative products and offers for our customers, as well as helping to make it easier, faster and more secure for partners and customers to connect and leverage our network.

The NaaS layer drives simplification of the Networks-IT interface and enables us to transform the way we deliver products for our customers. Through the exposure of network services into digital platforms we enable better simpler products and offers based on reusable network building blocks – key to achieving our T22 product simplification strategy.

Customers can reap the benefit of reduced time to market as our offer managers build new products and services from well-defined reusable building blocks discoverable from a catalogue of existing services along with being able to acquire and assign network services as part of their standard workflows.

Our NaaS platform importantly can help reduce costs for our customers across integration, testing, deployment and ongoing service assurance. The NaaS effectively opens our Network for business.

Excitingly, at Telstra Vantage, our premier Enterprise customer event, we brought NaaS to life through a live demonstration of the NaaS and its ability to orchestrate network capabilities for our enterprise customers, bringing a remote office online with a Managed Encrypted Cloud Access offering.

NaaS is truly transformational to our plans to lead the market and change the way our customers buy and consume our services.

What does NaaS mean for the industry?

Our Head of Networks as a Service 2020, Guy Lupo, says that one of the foundational principles for NaaS is the use of standard Application Programming Interfaces (APIs) “not just within Telstra, but across the industry.

“The ability to expose network services, decoupling the integration with IT systems using standard APIs and no resource knowledge is what every service providers strive for.”

We have partnered with TM Forum, the industry association driving digital transformation and developing open APIs to ensure that the APIs supporting the NaaS architecture, are being widely adopted across the industry by both service providers and vendors.

This is critical in supporting all operational functions for any network technologies, allowing any network service data model to be embedded in the API.

By partnering with companies that use TMF’s open APIs, we can now grow our catalogue of network services more rapidly.

We are also working with other standards organisations to ensure the NaaS architecture concepts can be leveraged in the industry and built upon for greater automation and native support of APIs from our vendors.

At the TMF Digital Transformation Asia, in Kuala Lumpur, November 13-15 2018, Telstra alongside with partners will be demonstrating its NaaS platform enabling a managed video surveillance use case leveraging orchestration across multiple service domains with closed-loop and testing capabilities.

Turning on 5G in Adelaide, Canberra and Perth

Network

Posted on October 24, 2018

3 min read


Today, we turned on 5G enabled mobile base stations in Adelaide, Canberra and Perth. We are the first carrier to deploy 5G in these three cities and these sites are among the first locations in Australia to be upgraded with 5G technology.

Now that the key technical standards for 5G have been agreed globally, device and chip set manufacturers can get on with the job of building 5G compatible smartphones, dongles, sensors and Wi-Fi hotspots and we can roll-out 5G technology knowing these devices will work on our network as soon as they hit the market.

With these upgrades in Flinders St in Adelaide, at Narrows Bridge in the Perth CBD and at Pialligo in Canberra – with another four coming on line tomorrow in Canberra at Phillip, Lyons and two sites at Fyshwick – we have now passed the milestone of completing 5G upgrades for 50 base stations. We are on track to hit our target of deploying 200 5G enabled base stations in our mobile network by the end of this calendar year.

In another important milestone in our 5G technology development and rollout, today we also announced Ericsson as our key 5G partner under an agreement that will see the two companies partner to deliver the next generation of mobile technology for Australia.

This signing marks a strategic partnership that has developed between Telstra and Ericsson over many years, and one that has resulted in nearly 40 world and Australian firsts.

5G was a key element of Telstra’s T22 strategy and the decision to appoint Ericsson as its 5G technology partner was a critical one.

5G will deliver ultra-low latency and high-data speeds while supporting massive machine-type communications. As such, 5G will fuel a host of new economy activity and new products and services across different industries.

That it is why it is crucial that Australia is at the cutting edge of 5G technology, and together Telstra and Ericsson will deliver this.

These early deployments of 5G give us the opportunity to test the new technology for Australian conditions in a real life network environment, including looking at how 5G interacts with our existing 3G and 4G services, which will continue to carry the bulk of network traffic for the next couple of years at least.

In the global race to lead on 5G, waiting months or years to start to deploy the new technology means Australian consumers and businesses would be at risk of missing out on the opportunity to be among the first in the world to enjoy the benefits of 5G.

This is not a risk we are willing to take, which is why we are pushing ahead with rolling out 5G now, despite the fact devices are not yet available, with the first 5G compatible devices expected to be commercially available in 2019.

Telstra has a history of investing ahead of the technology curve to ensure we have the latest capabilities in place to serve our customers. We are proud to partner with Ericsson to pioneer 5G technology in this country and to ensure that together we continue to deliver market leading innovation in networks.

Tags: 5g, networks,

Restoring public confidence in Triple Zero

Telstra News

Posted on October 22, 2018

2 min read

Earlier this year on Friday 4 May, Telstra experienced a service disruption that affected the ability for some people to call Triple Zero. The disruption was due to the combined impact of three separate network issues – a hardware fault, fire damage to a main inter-capital fibre cable, and a software fault.

We take our responsibilities as the service provider for Triple Zero (000) extremely seriously. One failed call to Triple Zero is one too many and we apologise again for what occurred.

Following the Triple Zero disruption, the Australian Communications and Media Authority (ACMA) and the Department of Communications and the Arts (DoCA) commenced investigations into what occurred and today both have released their findings.

The ACMA found Telstra had contravened section 22 of the Telecommunications (Emergency Call Service) Determination 2009 and the Telecommunications (Consumer Protection and Service Standards) Act 1999 by failing to ensure that all emergency calls were carried to our 000 emergency services answering point.

The DoCA has made 11 recommendations on improvements to infrastructure, processes and communications that Telstra, industry and Government could make to reduce the risk of similar disruptions in the future. Telstra has already established a program of work directed to the recommendations of the DoCA, and a number of these have already been completed.

The events of 4 May 2018 were complex and unprecedented, and Telstra responded by conducting its own extensive investigation into what occurred in order to identify further process and network improvements. We also worked cooperatively with the ACMA and the Federal Government on their own investigations.

We have also entered into an enforceable undertaking with the ACMA to make and maintain a number of improvements including to:

  • our monitoring and fault detection processes and systems
  • our network redundancy and diversity for emergency calls
  • our infrastructure and software

Importantly we are also working with Emergency Services Organisations and other network operators to develop a crisis communications plan and protocols in the unlikely event a similar incident occurs in the future.

Telstra has a long and proud history in providing critical telecommunications services to Australians and has been operating the Triple Zero answer service for more than 50 years. As DoCA has recognised in its report, Telstra’s historical performance in delivering the service has been high.