Devices |

A New Era for iPhone with 5G, Telstra to Offer iPhone 12 Pro and iPhone 12 from October 23

By Telstra News October 17, 2020

From Friday 23 October, Telstra will offer the new iPhone 12 Pro and iPhone 12 in our stores around Australia for you to experience in person or online at

Telstra will offer the new iPhone 12 lineup, including iPhone 12 Pro, iPhone 12 Pro Max, iPhone 12, and iPhone 12 mini, introducing a powerful 5G experience. With a beautiful all-new design, iPhone 12 models feature an unparalleled new camera systems, edge-to-edge Super Retina XDR displays for a more immersive viewing experience, the biggest jump in durability with the Ceramic Shield front cover, and Apple-designed A14 Bionic chip, the fastest chip in a smartphone. Customers can purchase the iPhone 12 Pro and iPhone 12 from October 23. Customers will be able to order iPhone 12 Pro Max and iPhone 12 mini from November 6, with availability on November 13. For complete pricing and availability details, please visit

Featuring the most 5G bands on any smartphone, iPhone 12 models offer the broadest 5G coverage worldwide1. The redesigned 6.1-inch iPhone 12 Pro pushes the boundaries of innovation for users who want the most out of iPhone. Available in four stunning stainless steel finishes — graphite, silver, gold and pacific blue — and sporting an immersive edge-to-edge Super Retina XDR display, industry-leading IP68 water resistance2, and the new Ceramic Shield front cover, iPhone 12 Pro provides the biggest jump in durability ever on iPhone. A14 Bionic powers every experience on iPhone 12 Pro, and coupled with advanced camera systems, introduces meaningful new computational photography features like improved Night mode, Deep Fusion, Smart HDR3, HDR video recording in Dolby Vision3, and more. A reimagined pro camera system features an expansive Ultra Wide camera, Telephoto camera for 2x optical zoom, and a new Wide camera to capture professional-quality images and video in bright and low-light environments. With the all-new Apple ProRAW4, photographers gain more creative control in photos and the new LiDAR Scanner brings more realistic AR experiences to iPhone 12 Pro, and delivers improved autofocus in low light and Night mode portraits. iPhone 12 Pro, along with all iPhone 12 models, introduce MagSafe, offering high- powered wireless charging and an all-new ecosystem of accessories that easily attach to iPhone5.

The 6.1-inch iPhone 12 with support for 5G introduces a beautiful new design packed with powerful new capabilities, and now supports an advanced 5G experience. Available in five beautiful aluminium finishes — blue, green, black, white, and (PRODUCT)RED6 — iPhone 12 features an expansive edge-to-edge Super Retina XDR display, industry- leading IP68 water resistance, MagSafe, and the new Ceramic Shield front cover, tougher than any smartphone glass ever made. The same A14 Bionic chip in iPhone 12 Pro comes to iPhone 12 which, coupled with an advanced camera system, introduces meaningful new computational photography features, the highest quality video in a smartphone, and more, while delivering great battery life. iPhone 12 features the first camera to shoot HDR video with Dolby Vision and brings a powerful new dual-camera system with the Ultra Wide camera and a new Wide camera for even more amazing low- light photos and videos, and Night mode on all cameras.

“We’re thrilled by the new iPhone 12 and are excited to offer them to our customers on Australia’s best 5G so they can fully take advantage of these great new smartphones. Combining iPhone with 5G on Australia’s best mobile network provides an advanced 5G experience, representing the future of 5G. We’re on a mission to grow our 5G footprint to 75% of Australia’s population by June next year for the best 5G experience wherever our customers are.”

Consumer customers who take out a $115 XL plan will receive a $50 credit on their bill per month for 12 months. That means customers will receive 180GB of data for $65 per month for 12 months.

For more details on pricing and data plans, please visit For more details on iPhone 12 models, please visit

Things you need to know

1 Data plan is required. 5G, Gigabit LTE, VoLTE, and Wi-Fi calling are available in select markets and through select carriers. Speeds are based on theoretical throughput and vary based on site conditions and carrier. For details on 5G and LTE support, customers can contact their carrier and visit

2 iPhone 12 Pro and iPhone 12 Pro Max are splash-, water-, and dust-resistant, and were tested under controlled laboratory conditions and have a rating of IP68 under IEC standard 60529 (maximum depth of 6 meters up to 30 minutes); splash, water, and dust resistance are not permanent conditions and resistance may decrease as a result of normal wear. Do not attempt to charge a wet iPhone; refer to the user guide for cleaning and drying instructions. Liquid damage is not covered under warranty.

3 4K Dolby Vision playback requires Apple TV 4K or an AirPlay-enabled TV.

4 Apple ProRAW will be available in a future iOS 14 update for iPhone 12 Pro and iPhone 12 Pro Max.

5 MagSafe accessories including chargers, cases, and wallets are sold separately.

6 A portion of the proceeds from every (PRODUCT)RED purchase goes to the Global Fund to fight AIDS. From now until December 31, 2020, those proceeds will go to the Global Fund’s COVID-19 response.

5G | Network |

Australia’s best 5G now in more places

By Nikos Katinakis October 12, 2020

We’re on a mission to bring better connectivity to everyone, especially with our 5G. We’re working to grow our footprint to 75% by June next year, and today we’ve passed an important milestone on that journey with over 2000 sites now live covering more than 41 per cent of Australia’s population.

We’ve made a commitment to roll out our exciting new 5G capabilities to more areas across metro, regional and rural Australia, and that’s exactly what we’re doing.

More than 12 million Australians now live, work or pass through our 5G coverage footprint daily, giving them access to our superfast network at a time when connectivity matters more than ever.

There are now over 1400 suburbs across the country with more than 50 per cent 5G coverage, and we recently celebrated our 2000th live site in Airlie Beach in Queensland’s Whitsundays. It now joins more than 60 other cities and towns in the country where the 5G rollout is underway.

Since the middle of 2020, we’ve rolled out 5G to more than a dozen regional areas, including:

  • Nowra, Medowie, Corowa, Cowra, Orange and Malua Bay in NSW;
  • Paynesville, Wangaratta, Bairnsdale and Corryong in Victoria;
  • Sunshine Coast in Queensland;
  • Berri and Pt Elliott in South Australia and;
  • Esperance in Western Australia.

We’ve also rolled out improved in-building 5G coverage to key parts of Westfield Centrepoint, Bondi Junction, Macquarie Shopping Centre, Melbourne Central, Chadstone, Carindale, Chermside, Marion, West Lakes, Carousel Cannington and Booragoon Garden City shopping centres as well as selected areas of the Brisbane, Melbourne and Darling Harbour Convention Centres.

It’s an exciting time for 5G, with a number of new flagship devices on the near horizon. As more and more people get their hands on the devices of the future, it’s important for us to keep working hard to bring Australia’s best 5G to more and more cities and regional areas.

We’re a long way ahead of our competitors. We’ve got the technology leadership and we’re investing more overall to bring 5G to more Australians.

To find out where 5G is going to land near you, check out our new Mobile Coverage Maps that show not only where 5G is now, but where it’s being built in the coming months.

Apple - iPhone SE
Devices |

Telstra to offer iPhone SE: a powerful new smartphone in a popular design

By Telstra News April 24, 2020

We’ve announced we will offer the second-generation iPhone SE, a powerful new iPhone featuring a 4.7-inch Retina HD display, paired with Touch ID for industry-leading security.

iPhone SE comes in a compact design, reinvented from the inside out, and is the most affordable iPhone powered by the Apple-designed A13 Bionic, the fastest chip in a smartphone to handle the most demanding tasks. The new iPhone SE also features the best single-camera system ever in an iPhone that unlocks the benefits of Portrait mode, and is designed to withstand the elements with dust and water resistance.

The new iPhone SE will be available from 8am AEST Friday 24 April at and in retail stores*.

iPhone SE comes in three beautiful colours — black, white and (PRODUCT)RED** — and features an aerospace-grade aluminium and durable glass design, and a 4.7-inch Retina HD display with True Tone that adjusts the white balance to match the ambient light and offers incredible colour accuracy with its vibrant wide colour gamut. The familiar Home Button is designed with sapphire crystal and a steel ring to detect a user’s fingerprint for Touch ID, an easy, private and secure way to unlock iPhone, use Apple Pay and authorise App Store purchases.

The Apple-designed A13 Bionic, introduced with iPhone 11 and iPhone 11 Pro, provides unparalleled performance for every task — perfect for photography, gaming and augmented reality experiences — and enables great battery life. In addition, iPhone SE features the best single-camera system ever in an iPhone, which uses the image signal processor and Neural Engine of A13 Bionic to unlock Portrait mode(1), all six Portrait Lighting effects and Depth Control. Videos are even more immersive with stereo audio recording and cinematic video stabilisation on the front and rear cameras.

iPhone SE is wireless-charging capable with Qi-certified chargers and supports fast-charging(2), giving customers up to 50 percent charge in just 30 minutes. It is water-and dust-resistant with an IP67 rating for water resistance up to 1 meter for 30 minutes(3). Lightning-fast download speeds are available with Wi-Fi 6 and Gigabit-class LTE(4), and dual SIM with eSIM(5) provides the flexibility for users to have two separate phone numbers on a single device while traveling abroad or for use as a business line.

Telstra Group Executive, Consumer & Small Business, Michael Ackland, said, “we’re excited about the introduction of the new iPhone SE and Apple’s ongoing commitment to creating incredible products. The new iPhone SE is an inspired reinvention that packs in the best Apple has to offer in a familiar shape and size. We’re pleased to offer this amazing new device at a competitive price on Australia’s best network, with individual plans suited to our customer’s exact needs.”

For complete details on Telstra pricing, please visit: our iPhone page.

For more information on iPhone, please visit Apple’s website.

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What you need to know

* Please note that due to delivery services impacted by COVID-19, some retail stores may have available stock from Tuesday 28 April.

** Telstra will offer the iPhone SE in black and white.

(1) Portrait mode on iPhone SE has the ability to recognise people.

(2) Up to 50 percent charge in 30 minutes with 18W adapter or higher (sold separately).

(3) iPhone SE is splash-, water- and dust-resistant, and was tested under controlled laboratory conditions with a rating of IP67 under IEC standard 60529 (maximum depth of 1 meter up to 30 minutes). Splash, water and dust resistance are not permanent conditions, and resistance might decrease as a result of normal wear. Do not attempt to charge a wet iPhone; refer to the user guide for cleaning and drying instructions. Liquid damage not covered under warranty. iPhone SE is resistant to accidental spills from common liquids such as soda, coffee, tea, beer and juice. In the event of a spill, rinse the area with water and wipe your iPhone, and dry it.

(4) Speeds vary based on site conditions and carrier. For details on LTE support, contact your carrier and see

(5) Use of Dual SIM requires two wireless service plans (which may include restrictions on roaming). Certain restrictions apply to use.

Help protect and enjoy your new Apple iPhone Xs or Xs Max with these accessories
Devices |

Help protect and enjoy your new Apple iPhone Xs or Xs Max with these accessories

By Campbell Simpson September 20, 2018

Have you bought a new Apple iPhone Xs and want to help keep it looking as shiny and new as possible, for as long as possible? To do that, you’ll want to pick up some accessories like a case or screen protector – or maybe you just want to enjoy your new iPhone to its fullest with some new earphones! We’ve put together a short selection of accessories to match a new iPhone.

Devices |

Apple iPhone Xs, iPhone Xs Max, Apple Watch Series 4 coming soon

By Telstra News September 13, 2018

We will offer the most advanced iPhones ever, iPhone Xs and iPhone Xs Max, and Apple Watch Series 4 (GPS + Cellular), beautifully redesigned with breakthrough communication, fitness and health capabilities. Customers will be able to pre-order iPhone Xs and iPhone Xs Max beginning 5:01PM AEST on 14 September at and Telstra stores, and devices will be available in stores along with Apple Watch Series 4 starting on 21 September. For complete pricing details, please visit the Telstra website.

iPhone Xs and iPhone Xs Max are the most advanced iPhones ever, taking the vision for the future of the smartphone to a new level, featuring stunning 5.8-inch and 6.5-inch Super Retina displays that offer remarkable brightness and true blacks while showing 60 percent greater dynamic range in HDR photos.

iPhone Xs and iPhone Xs Max bring an improved dual camera system that offers breakthrough photo and video features, A12 Bionic chip with next-generation Neural Engine, faster Face ID, wider stereo sound, longer battery life, splash and water resistance up to 2 metres and 30 minutes,* the most durable glass ever in a smartphone, a beautiful new gold finish that joins silver and space gray.

iPhone Xs Max offers a more immersive experience with over 3 million pixels for videos, movies and games, offering the largest display ever in an iPhone.

Additionally, iPhone XR, bringing the latest iPhone innovations to more people, will be available to pre-order from us from 6.01pm AEST on 19 October. iPhone XR features an all-screen glass and aluminum design with a 6.1-inch Liquid Retina display with wide color support and True Tone for a more natural viewing experience.

iPhone XR features A12 Bionic with next-generation Neural Engine, the TrueDepth camera system, faster Face ID, an advanced camera system that creates dramatic portraits using a single camera lens, LTE Advanced for fast download speeds and six beautiful finishes.

Apple Watch Series 4 is redesigned and re-engineered to help users, be more active and manage their health in powerful new ways. It features a stunning 30 percent larger display, a thinner, smaller case and a new interface with more information and richer detail.

Apple Watch Series 4 with watchOS 5 brings advanced activity and communications features, along with revolutionary health capabilities including a next generation accelerometer and gyroscope which are able to detect hard falls.

For more details on pricing and data plans, please visit the Telstra website. For more details on iPhone please visit

* iPhone Xs and iPhone Xs Max are splash-, water- and dust-resistant, and were tested under controlled laboratory conditions with a rating of IP68 under IEC standard 60529 (fresh water maximum depth of 2 meters up to 30 minutes).

Do not attempt to charge a wet iPhone; refer to the user guide for cleaning and drying instructions. Liquid damage not covered under warranty. Your Australian Consumer Law rights still apply.

Apple and iPhone are registered trademarks of Apple Inc., registered in the U.S. and other countries.