Telstra News |

Samsung Galaxy S21 range: the next-gen Galaxy is here

By Luke Hopewell January 15, 2021

The Samsung Galaxy S21 range has landed. It takes the Galaxy experience to new heights, and we’ve got all the details; pricing and special deals you need to make it great.

Next-level specs

This year’s Galaxy S21 is bigger and better than ever. There are three models available to cater for all your screen-loving needs. And all the devices – from the Galaxy S21 5G through to the Galaxy S21+ 5G, right up to the flagship Galaxy S21 Ultra 5G feel great in the hand.

Each device in the range is powered by the fastest processor ever in a Galaxy for a supercharged 5G experience, and a choice of either 128GB or 256GB of storage1.

The range starts with the Samsung Galaxy S21 5G, with a 6.2-inch Infinity-O display. Don’t be fooled, though: just because it’s the smallest in the range doesn’t mean it skimps on the awesome features. The Galaxy S21 5G display features an adaptive 120Hz refresh rate for incredibly smooth streaming and gaming on the go, and a massive 4000mAh battery2 complete with 25W super fast charging (25W charger sold separately) and wireless powershare.

The Galaxy S21 5G also features a triple rear camera with Night Mode and gorgeous 8K video recording3. You even get 3x optical zoom and 30x Space Zoom 2.04 so you don’t miss a thing.

The Galaxy S21+ 5G is slightly larger, with its 6.7-inch Infinity-O display complete with 120Hz adaptive refresh rate for that all-important smoothness. It packs in the same triple rear camera with Night Mode and 8K video recording3, but beefs up the battery to 4800mAh2.

At the top of the range is the Galaxy S21 Ultra 5G, with all the trimmings.

It features a camera with the highest resolution on a Samsung Galaxy smartphone at a whopping 108-megapixels. It also features four lenses, advanced Night Mode and that brilliant 8K Video Recording3. There’s also a dual-zoom system with a 10x optical zoom, and the incredible 100x Space Zoom 2.04 system alongside it.

Optical zoom looks great on the gorgeous screens, and the Galaxy S21 range really puts the “pro” in Pro-Grade Cameras. The impressive hardware gives way to some awesome software, designed to help photographers and creators at all levels get the shot. From smart modes that take the guesswork out of shooting, through to Director’s Mode which activates an on-device multi-cam setup that makes creating vlogs easy. Along with multiple microphone support and Telstra’s fast 5G5 network for faster uploads, the Galaxy S21 Ultra 5G is a new standard for content creators.

All that tech fits under a 6.8-inch screen with the adaptive 120Hz display, and it’s powered by a 5000mAh battery2 to keep you going and going.

Security across the range is taken care of with improved ultrasonic in-screen fingerprint readers directly built in, Facial Recognition and Samsung KNOX and each model comes in a range of new colours.

But what’s really awesome is the addition of an old favourite into the Galaxy S line-up.

Meet the S Pen, all over again

That’s right: the Galaxy S21 Ultra is the first model to support Samsung’s S Pen stylus. The S Pen, typically a hallmark of the Samsung Galaxy Note range, is an incredibly powerful tool that lets you express yourself creatively and get more done on the go.

The S Pen (sold separately to the Galaxy S21 Ultra) features a smooth writing experience features a smoother writing experience and allows you to really make the most out of your device.

You can handwrite notes; edit excel documents; annotate images and screenshots and so much more on the go.

It’s a larger S Pen than we’re used to, which feels great in the hand.

And, if you’re upgrading from an older compatible Note model, it reduces the e-waste as you can reuse your S Pen again!

Fast 5G right out of the box

5G is here to stay, and the Galaxy S21 range really cements it with an all-5G lineup. Don’t worry if you’re not in a 5G area, either: the device still features 4G/3G connectivity also.

We’re now in more places than ever with Telstra 5G, so you can experience the true power of the Galaxy S21, S21+ and S21 Ultra 5G out of the box5. Check our website for coverage, and to find out more about when this awesome tech will be available near you.

Availability and special offers

We’re excited to carry the Samsung Galaxy S21 range on our incredible network.

We’ll be stocking:

Outright MRO 12-months MRO 24-months
Samsung Galaxy S21 5G 128GB $1248 $104 $52
Samsung Galaxy S21 5G 256GB $1344 $112 $56
Samsung Galaxy S21+ 5G 128GB $1536 $128 $64
Samsung Galaxy S21+ 5G 256GB $1632 $136 $68
Samsung Galaxy S21 Ultra 5G 128GB $1848 $154 $77
Samsung Galaxy S21 Ultra 5G 256GB $1944 $162 $81

Pre-orders open from 8am (AEST) on 15 Jan 2021. The devices will hit the shelves at 9am (AEST) on 28 January 2021.

To the pre-orders go the spoils! If you pre-order the Samsung Galaxy S21 5G or Galaxy S21+ 5G before 11:59pm on 28 January 2021 (AEST), you’ll get the Samsung Galaxy Buds Live in Mystic White included (RRP $319). Pre-order the Samsung Galaxy S21 Ultra 5G before 11:59pm on 28 January 2021 (AEST) and you’ll get the Samsung Galaxy Buds Pro in Phantom Silver (RRP $349).

Those who purchase a Samsung Galaxy S21 series handset our flexible XL Plan will save big too. If you take up a $115 XL plan, you’ll receive a $50 bill credit for 12 months. That’s a saving of $600, and a whopping $180GB of included data per month for $65.

And if you trade-in your old eligible Samsung device, you can get up to $600 credit on your bill when traded in at Telstra6.

Finally, if you find a better deal on your Samsung Galaxy S21 series device, let us know within 7 days and we’ll credit the difference back to your bill. That’s our 7-Day Price Match at work! Find out more about Price Match on Telstra.com.

Things you need to know:

  1. User cannot access entire memory capacity due to pre-installed content.
  2. Rated (i.e. minimum) battery capacity. Actual battery capacity value may vary. 25W charger required and is sold separately.
  3. To view videos in 8K quality, a compatible 8K device is required (sold separately)
  4. Space Zoom includes digital zoom which may cause image deterioration​
  5. 5G: Telstra currently offers 5G in selected areas and is progressively rolling it out to other areas. To find out more about Telstra 5G, check here or ask in store.
  6. Trade-in: To be eligible for the trade-in program, you must be aged 18+, with a Telstra consumer or small business billing account starting with 2000.
Devices |

All the new stuff coming to Google Pixel in December

By Luke Hopewell December 8, 2020

The best thing about the Google Pixel is that it gets better and better over time. With feature drops, your phone gets a boost of helpfulness thanks to software updates. Here’s what’s new in December.

How to get feature drops

You can see your device’s Android version number and security update level in your Settings app. You’ll get notifications when updates are available for you. You can also check for updates. Learn how to see and update your Android version.

You’ll get new features, tricks and apps on your Pixel 3, Pixel 4, Pixel 4a/4a with 5G and Pixel 5 as time goes on1.

Group movie nights are back on

December’s feature drop includes what’s called Duo Screen Sharing2. With this new feature, you’ll be able to join a video call on Google Duo via your Pixel 3 or newer phone, and share a video that the whole chat can watch.

Unlike other video sharing apps, you don’t need to open the video in a separate app. You all watch the video at the same time, in the same chat window! It’s being together without being together.

With Duo Screen Sharing, you can get closer to the ones you love in new and fun ways.

Get the most out of your phone

Adaptive Response is coming to your Pixel1. You’ve already got a load of great gear on your Pixel, and Adaptive Response is here to make it sing for you.

It takes your phone’s hardware and software and optimises them automatically to your environment to make your experience the best it can be each time.

With Adaptive Connectivity on Pixel 5 and Pixel 4a with 5G can help to save battery life by switching between 5G2 and 4G based on the app that you’re using. It’ll choose 4G for things like browsing the web or sending texts, and switch to 5G when you’re watching films or downloading large files.

And with Adaptive Sound on Pixel 5 and Pixel 4a with 5G, your audio sounds great no matter what environment you’re in3. Plus, improved location and safety features will keep you on the right track. And now you can use Google Lens to translate right in your phone’s browser4.

Vault the language barrier with Google Lens

With this month’s feature drop you can now have your Pixel 3 (or newer1) help you cross the language barrier with the tap of a button.

Google Lens can now detect if you’re reading something in another language, and automatically translate it for you6.

Simply take a screenshot of the page and tap the Lens chip to read the translated text.

Voila!

Walking smarter with Pixel

The new feature drop now features more accurate GPS for users of Pixel 5 and Pixel 4a with 5G1,2!

Your ridesharing service can find you more easily, and there’s no more guessing which side of the street you need to be on when you’re walking to your destination.

Make it yours

With new customisation features coming to your Pixel1, you can personalise it even further.

Personalise your home screen with new icons, grid views and app shapes, and create wallpapers out of famous artworks.

You can also make playlists from your Now Playing history. Just check your Now Playing history, then export your selected songs into a new YouTube Music playlist.

Pixel, but make it art

We all need a dose of culture in our lives, now more than ever.

Thankfully, Google Arts & Culture is introducing new wallpapers of famous artworks for your Pixel 3 or newer phone1. Find your favourite pieces from world-class museums, save them as your wallpaper and learn more about the art and artists.

Things you need to know

  1. Your Pixel will receive feature drops during the applicable Android update and support period for the phones. See g.co/pixel/updates for more details.
  2. Requires Wi-Fi or 5G Internet connection. Not available on all apps and content. Data rates may apply. Subscriptions may apply. 5G service, speed and performance depend on many factors including, but not limited to, operator network capabilities, device configuration and capabilities, network traffic, location, signal strength and signal obstruction.
  3. Not available for all apps or content. Available only on Pixel 5 and Pixel 4a (5G).
  4. For available Google Lens languages, go to g.co/help/lens. Some Lens features require an Internet connection.
  5. Available only on Pixel 5 and Pixel 4a with 5G.
  6. For available Google Lens languages, go to g.co/help/lens. Some Lens features require an Internet connection.
Devices |

Making gifting season more affordable with our 7-day Price Match

By Michael Ackland December 1, 2020

We want you to have the best. That’s why we offer Australia’s best network, backed up by the best devices and the best loyalty program. We want to make sure you get all that for the best price, too – so we’re making a price promise.

We want to make the gifting season more affordable than ever – that’s why we’re putting our money where our mouths are.

We call it the 7-Day Price Match. It’s simple: if you find a better price from an Australian retailer on a huge range of post-paid phones within 7 days of receipt of the phone, we’ll credit your bill.

We not only go further than our competitors on our network, but also on our price match promise. Instead of having to go in-store to claim your price promise credit, we’ll let you submit the claim online by showing us a similar deal or just sending a photo of a catalogue, etc. And you can claim on phones both purchased outright from us or on a phone payment plan.

With a comprehensive 7-Day Price Match, you can shop with confidence with us. Plus, we have more ways than ever to purchase the latest phones. You can purchase a device outright, pay it off over 12- or-24 months, or even trade in an old phone for credit towards a new device. Plus, you can connect your new phone to one of our truly flexible month to month plans, with no excess data charges.

And the rewards don’t stop, either. As a customer, you can join our rewards program, Telstra Plus. The Telstra Plus rewards program gives you benefits just for paying your bill, with access to cheap tickets for movies and other events, access to a redemption store where you can spend your points on the latest devices, and more.

It’s all about making sure you get the best value on Australia’s best network, so you can have a great festive gifting season.

Things you need to know

  • There are some limits to our 7-day Price Match. For example, we will not match with online only retailers or clearance items, and there are limits to the number of phones per customer we will match the price for. For the full detail see our Telstra Price Match website.
Devices | Entertainment |

Our ambition to be the best telco for Aussie gamers

By Kim Krogh Andersen November 24, 2020

There has never been a better time to be a gamer. From next-generation gaming consoles delivering unparalleled experiences, through to amazing indie and AAA titles available, combined with the next generation of technology at our fingertips. We’re helping to vastly improve the state of play with our plan to be the best network provider for Aussie gamers, bar none.

According to the Interactive Games and Entertainment Association, 91 per cent of Australian households have access to a gaming device, and the gaming industry now accounts for $7 billion in Australian retail and online sales annually.

Our talented engineers are making sure we have products, technology, and networks to make every game a fun experience, while supporting the local gaming and esports scene.

Making every session better

We know what makes gaming great because our team are gamers serving gamers. We have a dedicated gaming product development team that passionately co-collaborates with Australian and international gaming communities to build awesome new products on our award-winning network infrastructure.

For example, Telstra Game Optimiser is designed to help give gamers an edge. We have already taken steps to optimise our network for gaming, but the big opportunity is within your own home network. Powered by Netduma’s award-winning DumaOS on the Telstra Smart Modem Gen 2, customers can tailor and optimise their online gaming experience to help reduce lag spikes and join multiplayer servers that are closer to their house.

After a successful trial by gamers who experienced some great performance, we are now making Game Optimiser available to our eligible nbn customers. You can get it as a $10-a-month add-on to your Telstra nbn service, and the first month is on us.

We are also working hard to make our network infrastructure better for gamers. Microsoft hosts its game content in Azure’s Australian point-of-presence servers, so our network engineers have optimised our networking routes to the data centre to bring the data “closer” to the gamers that want it.

And our incredible 5G network has gaming written all over it. 5G’s faster speeds and ultra-low latency means more people will play the latest games inside their home and then easily continue playing on the go; 5G’s network slicing will also deliver service-defined experiences configured for AR/VR gaming and entertainment, helping to grow those categories.

We are also developing some great 4G network-optimised gaming experiences for our customers and will have more news to share soon.

Heads in the cloud

We are on the precipice of an historical gaming moment. This decade, cloud gaming will do what Netflix has done in the 2010s for affordability, originality, with more diverse content and better affordability.

Games today are developed for the processing limitations of the devices they’re played on, but if you can remove that barrier through cloud, the creativity of developers and the community will produce huge, real-time, open world and high-fidelity gaming experiences.

Combined with cloud gaming, Telstra 5G’s faster speeds and ultra-low latency will mean customers can play some of the latest games at home on their gaming console, and then continue playing on the go. 5G’s network slicing will also have the potential to deliver service-defined experiences for an even better gaming experience.

We expect to see a shift of mobile casual gamers to cloud and console gaming, and anticipate younger generations growing up will increasingly focus on gaming as their preferred source of entertainment. As we have seen already, we expect to see even more growth in gaming as a social experience for inter-generational households.

Bringing next-gen consoles and Xbox All Access to more people

Our first wave of Xbox All Access next-gen Xbox Series X consoles was an absolute sell out with some Xbox Series S still available. We are now offering Wave Two Xbox Series X pre-orders to customers, most of which should be delivered this calendar year.

Growing the Aussie gaming community

Gaming is inherently social, and with the explosive growth of esports and community gaming, we want to ensure Aussie gamers can make the most of the rising interest.

That’s why we are also announcing a partnership with Fortress Melbourne, Southern Hemisphere’s biggest esports and games entertainment venue. Fortress is the new home of games in Australia, with entertainment for everyone, that includes gaming themed food and beverage offerings, live social gameplay and professional esports events.

We predict that cloud gaming to be key enabler for the continued growth in global esports, with the ability to compete against international players with reduced lag; streamers will also be able to play and interact in real time with their fans. We expect to see more non-endemic brands entering in this space and cross-overs with other industries and sports leagues in a way that cannot be achieved with traditional broadcast and sports.

We are also working on a number of other ways to support the gaming industry and community. This includes its recent sponsorship of PAX Online’s Australian tournament and becoming an Associate Member of the Interactive Games & Entertainment Association (IGEA), the first telco in Australia to do so.

Globally, Telstra has invested in competitive mobile games maker Skillz via Telstra Ventures and has recently released a white paper outlining how Telecommunications Plays a Critical Role in the Lifecycle of a Game, to help developers and publishers weigh several key network infrastructure and connectivity considerations.

We are absolutely committed to a multi-faceted approach to gaming in Australia, as we work to improve the network experience, deliver cutting-edge new products and services, all while working to grow the community and foster a spirit of play.

Things you need to know:

Telstra Game Optimiser: Eligible Telstra nbn customers will be able to add on Telstra Game Optimiser with a one-month free trial, then the subscription is $10 per month, plus your existing nbn plan charges. One-month free-trial for new Game Optimiser Customers. Monthly charging will start at the end of your trial period. Cancel at any time and receive a pro-rata refund for the month.  Requires Gen Smart 2 Smart Modem. Incompatible with Fixed Wireless, nbn Basic and Ultrafast speed plans.

Telstra News |

Google Pixel 4a with 5G: more Pixel for your buck

By Luke Hopewell November 9, 2020

What’s better than one Google Pixel? Two Pixels! This year alongside the Pixel 5, Google released the awesome Pixel 4a with 5G.1 We’re excited to be the exclusive mobile carrier offering Pixel 4a with 5G in Australia, to bring you more help from Google for less.

High-speed help for less

Side-by-side, the Pixel 4a with 5G and the Pixel 5 may look very similar. Indeed, when you look at their impressive spec sheets, the two line up pretty well, but the Pixel 4a with 5G comes packed with all the help from Google for only $799.

The Pixel 4a with 5G enjoys a 6.2-inch screen that makes your photos, video calls and everything in-between look great. It packs in the same octa-core Qualcomm Snapdragon 765G processor as the Pixel 5. It even packs in the same camera system inspired by the pros, with an ultrawide lens and features like Cinematic Pan for high quality video stabilisation and Portrait Light for professional looking filters. You can also take awesome shots at night with improved Night Sight and HDR+ for better lighting.

And you also get the best features of the Pixel 4a with 5G on Australia’s best network. Together with Pixel and 5G you can stream in a flash, as soon as you hit play, your favourite TV programmes and movies can be ready for you to watch in ultra-clear HD. 5G is rolling out in selected areas on selected plans, make sure you check out our coverage maps to see where it’s available.

Pixel 4a with 5G also helps keep your data safe with the custom made Titan M security chip, plus with Google Assistant you can stay on top of your to-do list. And with an All-day adaptive battery plus Extreme Battery Saver your Pixel can last up to 48 hours2 so you don’t have to worry about running out of power when you really need it. The Pixel 4a with 5G even has a 3.5mm headphone jack for your favourite pair of headphones.

The Pixel 4a with 5G gives you the opportunity to get a leading Android flagship 5G experience for less.1 And at a time when money matters, that’s important.

Learn more about Pixel 4a with 5G on Telstra

As the exclusive mobile carrier offering the Pixel 4a with 5G, we know that now is a time when getting more for less matters. That’s why for our new customers, we’re offering a welcome credit of $240 on us until 25 November.

We’re also making our XL plan cheaper to give everyone more for less. Consumer customers who take out a $115 XL plan will receive a $50 credit on their bill per month for 12 months. That means customers will receive 180GB of data for $65 per month for 12 months.

You can find out more about our flexible new plans and the new Pixel 4a 5G on Telstra.com.

Things you need to know:

[1] Requires a 5G data plan (sold separately). 5G service and roaming not available on all carrier networks or in all areas. Contact carrier for details about current 5G network performance, compatibility, and availability. Phone connects to 5G networks but, 5G service, speed and performance depend on many factors including, but not limited to, carrier network capabilities, device configuration and capabilities, network traffic, location, signal strength and signal obstruction. Actual results may vary. Some features not available in all areas. Data rates may apply. See g.co/pixel/networkinfo for info.

[2] For ‘All day’: Maximum battery life based on testing using a mix of talk, data, standby and use of other features. Testing was conducted on two major US carrier networks using Sub-6 GHz non-standalone 5G (ENDC) connectivity. For ‘Up to 48 hours’: Maximum battery life based on testing using a mix of talk, data, standby and use of limited other features that are default in Extreme Battery Saver mode (which disables various features including 5G connectivity). Testing was conducted on two major US carrier networks. For both claims: Pixel 4a (5G) and Pixel 5 battery testing was conducted by a third party in California in mid-2020 on pre-production hardware and software using default settings, except that, for the ‘up to 48 hour claim’ only, Extreme Battery Saver mode was enabled. Battery life depends upon many factors, and usage of certain features.