Business and Enterprise |

Taking Australian businesses to the cloud

By David Burns January 27, 2021

We want to help business of all shapes and sizes, from mid-market, enterprise and government organisations, with their digital transformation by helping them harness the latest in cloud technology. To do this we’ve signed a strategic collaboration agreement with AWS to work together to deliver innovative cloud solutions for our customers.

COVID-19 has accelerated our customers’ need for flexibility and reduced costs, which is driving a greater adoption of cloud applications. And with every cloud migration, you need a flexible, modern network to support your application performance.

We’re excited to join forces with AWS to bring a leading cloud platform together with Telstra’s leading network and telco expertise to deliver a compelling proposition for our customers.

We’re establishing a Centre of Excellence that will include Telstra Purple consulting and managed services professionals, alongside the AWS professional services’ dedicated team of business experts, who are going to co-develop and deliver product innovations, and help customers migrate their workloads to AWS, which our team at Telstra Purple can then deliver as a managed service.

We will offer a range of AWS services such as AWS Outposts, a fully managed service that extends AWS infrastructure, services, APIs and tools to customer premise, and advanced internet of things (IoT) solutions to help customers’ collect, organise and run sophisticated analytics on data to that will help them better understand the needs of their clients.

Telstra Purple are already some of the best in the business when it comes to deploying and managing AWS cloud solutions, as an AWS Advanced Partner, certified in migration, DevOps, containerisation and as a member of its MSP Program. We’ve also committed to training, accrediting and certifying more than 4000 Telstra team members via a new AWS Cloud Guild by 2025.

This agreement with AWS is a key pillar in our strategy to grow our next generation cloud managed services portfolio. Partnerships with hyperscalers help us to drive digital transformation and cloud adoption at scale by helping us to reach and serve new enterprise and mid-market businesses.

Our relationship with AWS also ensures we’re collaborating on the latest technologies, including edge computing, that will transform the way Australian businesses operate, by powering new technologies such as augmented and virtual reality, autonomous cars, drones and IoT.

Green cities are smart cities
Business and Enterprise |

Why green cities are smart cities

By Merrick Spain March 19, 2018

The opportunity to transform communities, suburbs and cities into smart spaces can result in less carbon and higher levels of amenity, productivity and social benefit. In simple terms, more cloud means less carbon.

Companies recognise sustainability as an essential factor for long-term success, and finding solutions to pressing environmental challenges is business critical. But do the latest digital solutions and advancements in IT infrastructure, networking and cloud offer businesses a solution to reduce their environmental impacts?

At a very practical level, technology has much to offer cities, suburbs and local communities – and this means that the cloud has a key role to play in providing innovative services and applications that meet growing demand from business, residents and tourists alike.

More broadly, smart cities are being conceived in a way that address real-world issues such as public safety and collision avoidance capabilities, emergency services, traffic congestion and environmental monitoring.

In short, our digital future comprises much more than internet-connected fridges and streaming video.

The Internet of Things (IoT) and its ability to support billions of connected devices worldwide is likely to positively transform industries, sectors and communities. IoT is a key element of smart cities and feeds into the total mix of activities which shape a community’s digital aspirations and demands.

The benefits of switching to cloud technology within a green cities context are multifaceted for enterprises. Cloud can help a business, tenant or landlord to enhance their competitive advantage, by enabling global connectivity, improving efficiency, and reducing networking costs.

What many organisations aren’t aware of is the benefits of cloud for reducing energy-related costs and carbon emissions. Our latest research study and whitepaper called Connecting With The Cloud – A Low-Carbon Future Is Ahead focuses on the potential of cloud to drive operational and cost efficiencies, while cutting carbon emissions.

Interestingly, the study found that if all Australian organisations moved to cloud technology, we could potentially reduce carbon emissions by 4.5 million tonnes a year. This would translate into approximately $1 billion savings in energy costs annually.

And these energy savings extend across the board, from small organisations to large multinationals. The study found that a small business with 1 to 19 employees can reduce carbon emissions by 78 per cent when moving their on-premises IT to shared cloud computing. For large organisations of over 500 employees, this can extend to a savings of as much as 80 per cent in carbon emissions.

Technology is a powerful force in creating positive environments and spaces. It’s also an opportunity to transform how we develop services and applications that are highly connected and deliver meaningful outcomes for communities. These are increasingly critical requirements as we move toward the creation and management of green cities.

We know that smart cities and IoT applications will be built on the foundations of state-of-the-art, superfast connectivity and cloud infrastructure, and this translates directly in high performance green cities.

Calculating what you can save by moving to the cloud is straightforward. Our Cloud Footprint Calculator is a business-friendly tool that can help you make smart decisions that are commercially sensible and customer-centric.

Find out what you could save by moving to Telstra’s cloud.

An Asian businessman is using a smartphone to get in business while waiting for a trip in the airport.
Business and Enterprise |

Our role in a connected ASEAN future

By David Burns March 15, 2018

An Asian businessman is using a smartphone to get in business while waiting for a trip in the airport.

In this excerpt from his A Connected ASEAN essay, our Group Managing Director of International and Global Services, David Burns, discusses Australia’s role in defining future technological growth within the Southeast Asian region’s digital economy.

If ASEAN successfully harnesses the benefits of disruptive technologies, it is set to become a major force in the global digital economy. Australia can play a pivotal role.

The inaugural ASEAN-Australia Special Summit marks an important milestone for Australia and Southeast Asia this year, coinciding with a time of global change that will shape our collective future. As the world enters an era defined by digitisation and connectivity, no other region is more poised to benefit than ASEAN.

Counting among its 10 member states some of the world’s fastest growing economies, like Philippines and Vietnam, the World Economic Forum predicts ASEAN will become the world’s fifth largest economy by 2020. Google notes that the region’s internet economy hit US$50 billion in 2017 alone, making it the third largest global region for internet users.

Southeast Asia’s large and growing population is young and enthusiastically taking up new technologies in its cities, while its rural areas are increasingly being connected through the improved internet and mobile infrastructure. The latest data from global social media agency, We Are Social, shows that while just 58% of Southeast Asia’s population is online today, countries such as Indonesia and Vietnam are recording some of the world’s biggest jumps in social media user numbers – at year-on-year growth rates of 23 percent and 20 percent, respectively.

In the one-year period leading to January 2018, Indonesia saw its active social media user base grow by 24 million – a number equivalent to the Australian population. With a population of 265 million, it is incredible to think that Indonesia has 416 million mobile connections and 130 million individuals active on social media. Indonesian consumers spend on average nearly nine hours online every day. With an e-commerce penetration rate of just 11%, Indonesia’s online consumer goods market is worth US$7 billion and growing at more than 20 percent year-on-year.

A recent study by ATKearney found that the implementation of a radical digital agenda could add US$1 trillion to ASEAN’s GDP over the next decade. The question now is how can Australia and Australian companies help their ASEAN counterparts capture this enormous opportunity. This is a question that Telstra has already considered and is working to address in a variety of ways.

You can read David Burns’ full essay, A Connected ASEAN, on the Asia Society website.

Telstra's Hybrid Cloud
Business and Enterprise |

Why it’s so important to build a secure hybrid cloud

By Tim Otton February 16, 2018

Businesses today need access to the digital ecosystems of their partners, suppliers, and customers to succeed.

Research conducted by Gartner for its 2017 CIO agenda showed that the main difference between top performing companies was their creation of, and participation in, digital ecosystems.

One need only look at some of the most valuable listed companies in the world to see the importance of ecosystems: from social media giants and mobile phone app stores; to enterprise productivity suites such as Microsoft’s Office365.

To enable collaboration, organisations need to open up access to their systems and platforms. Doing so can create risks for both partners.

Consider for example a retail bank that wants to partner with a fast-growing start up that provides innovative new ways for customers to manage their money. The startup needs access to customer information but the bank needs to ensure that it retains control of that data to comply with regulations.

It is not surprising then that security, compliance and governance are top concerns for businesses. According to the 2017 Telstra Cyber Security whitepaper, around 58 percent of organisations in Australia have detected a security breach on at least a monthly basis which is more than twice as often compared to 2016 (24%).

Telstra's Hybrid Cloud

Overly complex security processes can lead to different business units self-sourcing ungoverned and non-compliant services to make their jobs easier. Management of multiple clouds, each with their own security protocols and capabilities, becomes a resource-draining but necessary task. The business risk of ignoring these issues should not be underestimated.

The solution lies in putting in place:

  • the appropriate policies,
  • having visibility of application use and access, and
  • using tools to enforce the policies with minimum resources required from the organisation’s IT team.

More and more organisations are sourcing support from cloud experts in the form of a managed service, or leveraging intuitive cloud management platforms to increase security and productivity in multiple environments.

Managed services and cloud management platforms take care of governance and compliance (including essential security activities) and reduces the burden of day-to-day management.

The best managed cloud solution providers:

  • will hold certifications, and
  • have a strong automation element designed to simplify common tasks and ensure compliance scales as easily and quickly as the cloud does.

These options empower organisations with the flexibility to work with partners inside and outside of their organisation, with the assurance that access is secure, visible and easily managed.

For more information on how Telstra is helping organisations get the most from hybrid cloud, read our blueprint for best practice.

Business and Enterprise |

Getting into good books and going places: why global collaboration is good for business

By Gianpaolo Carraro February 8, 2018

In the digital age, organisations must embrace collaboration strategies that facilitate the seamless flow of ideas across geographies and time zones.

Today, companies and their employees are looking to go places. Businesses are on the lookout for expansion opportunities in new markets; employees want to work flexibly and have their voices heard – literally.

With the global business environment evolving rapidly, employees are in need of channels that allow them to respond to and resolve business challenges quickly and efficiently. This, therefore, raises the question – how can a business penetrate or sustain its presence in new markets if it has little or no ability to properly engage employees on the ground, respond to user issues, and ensure consistent service quality?

Cloud technologies empower today’s new way of working. They amplify the voice and value of employees, allowing people to work anywhere and stay connected to their data, colleagues and customers around the clock. For this reason, Springer, the world’s largest academic book publisher, turned to a best-of-breed unified communication platform and world-class network connectivity to get 13,000 employees in 22 countries on the same page.

The solution was designed by Telstra to meet Springer’s specific business requirements and provides six data links serving 10,000 end-points across three regions, enhancing redundancy and connectivity.

The technology is delivering point-to-point video and audio conferencing, multi-party video-conferencing, instant messaging and shared desktop experiences. It is also helping to connect disparate and legacy phone and IT systems that were hindering collaboration across offices.