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Tag: careers

How we’re turning 5G into reality

Telstra Careers

Posted on November 12, 2018

1 min read



It’s only when you think about the impact 4G has had on mobility, entertainment and productivity that you can look at the exciting opportunities 5G will bring to our customers and society.

5G will take us from a world of connecting people to each other and the internet to a world of ultra-fast mobile speeds and the Internet of Things on a mass scale – and our people are at the centre of this change.

In this video, our Chief Financial Officer and Head of Strategy, Robyn Denholm, gives us an insight into how our teams are enabling 5G, Telstra’s culture of innovation and technology, and why we’re moving to new ways of working.

Want to help us build the Networks for the Future? Go to our Careers Website to learn more.

Tags: 5g, careers,

Update to vendor security incident

Telstra Careers

Posted on June 14, 2018

3 min read

We want to provide an update to candidates who have used our online recruitment systems regarding a security incident with one of our vendors, PageUp, a company that provides us software services used as part of our employee recruitment processes.

Update 02/07/2018:

We recently suspended the use of our recruitment system, PageUp, following a security incident with their system. We have now verified the advice from PageUp that the malware has been eradicated from their system and that they have taken measures to significantly strengthen their security. Having now satisfied our requirements, we have made the decision to reactivate use of their service.

A number of other companies have also taken this step. PageUp continues to investigate the malware attack on its services. This is likely to take a number of months and we will provide a further update once their final report is confirmed. If you have any questions, please email pageupenquiry@team.telstra.com.

Read more: Tips to help spot a scam email

What happened?

PageUp has been investigating a security incident where there was unauthorised access to its system. PageUp has provided more information on the incident here.

What are we doing?

Telstra takes privacy and data security seriously. We’ve held discussions with PageUp to understand any possible impact to the security of the services they provide. They have advised us that their investigation is continuing. While this is occurring, we have suspended our use of PageUp’s services.

We are taking all necessary action to protect the security of the services provided by the vendor, including asking PageUp to reset all passwords. We are also engaging government bodies, privacy and information security experts across the industry to examine PageUp’s findings on receipt and to further understand how we can help anyone who may have been impacted.

What information may have been accessed?

PageUp has not yet been in a position to advise us if any of our data was affected. However, given the circumstances, we believe that there is a risk that this has occurred.

In most cases, the personal information that could be potentially impacted is the applicant’s name, street address, phone number, application history and email address.

For those whose applications were successful, the data in PageUp’s systems may include:

  • Date of birth
  • Nationality
  • Employment offer details
  • Employee number (if a current or previous employee)
  • Pre-employment check outcomes
  • Referee details

Importantly, PageUp has advised that it is confident that the most critical data categories including resumes, ID documents and employment contracts are not affected in this incident.

Where should I go for more information?

Applicants with specific concerns should contact Telstra directly on the details below.

For general information about how you can protect your data privacy, visit the Australian Competition and Consumer Commission’s ScamWatch website.

What can I do?

As with any issue of this nature, we’re encouraging all candidates to make sure you always have strong passwords and they are stored securely. As a precaution only, we suggest you refresh all of your personal passwords and also monitor your accounts for any unusual transactions/activities.

We sincerely apologise for any concern this may cause. We will continue to provide updates as more information becomes available from PageUp and through our own investigations in relation to this matter.

If you have any questions, please contact Pageupenquiry@team.telstra.com.

Tags: careers,

Response to vendor security incident

Telstra Careers

Posted on June 6, 2018

3 min read

We are aware of a security incident with one of our vendors, PageUp, a company that provides us software services used as part of our employee recruitment processes.

Update 02/07/2018:

We recently suspended the use of our recruitment system, PageUp, following a security incident with their system. We have now verified the advice from PageUp that the malware has been eradicated from their system and that they have taken measures to significantly strengthen their security. Having now satisfied our requirements, we have made the decision to reactivate use of their service.

A number of other companies have also taken this step. PageUp continues to investigate the malware attack on its services. This is likely to take a number of months and we will provide a further update once their final report is confirmed. If you have any questions, please email pageupenquiry@team.telstra.com.

Read more: Tips to help spot a scam email

We are among a number of organisations who use PageUp. PageUp has provided more information here.

We have held discussions with PageUp to understand any possible impact to the security of the services they provide. They have advised us that their investigation is continuing and while this is occurring we have suspended our use of their services. This includes all current recruitment activity that has not been progressed past a written offer being placed on hold.

In most cases, the personal information that could be potentially impacted is the applicant’s name, phone number, application history and email address. For those whose applications were successful, the data in PageUp’s systems may include:

  • Date of birth
  • Employment offer details
  • Employee number (if a current or previous employee)
  • Pre-employment check outcomes
  • Referee details.

We are treating this matter seriously and are taking all necessary action to protect the security of the services provided by the vendor.

We have to this point:

  • Met with PageUp to understand what steps they are taking and offer the support of our cyber security services;
  • Suspended use of PageUp’s systems to process job applications;
  • Put on hold all current recruitment activity that has not been progressed past a written offer;
  • Notified the Office of the Australian Information Commissioner (OAIC);
  • Engaged government bodies, privacy and information security experts across the industry to further understand how we can help people who may have been impacted.

PageUp has not yet been in a position to advise us if any of our data was affected. If we do find this has occurred, we will contact impacted individuals.

We recommend that anyone who has used our online recruitment system to check that there has been no unusual activity concerning their personal information. The Office of the Australian Information Commissioner (OAIC) provides guidance.

We’ll provide updates as new information becomes available.

In the meantime, if you have any questions, you can contact our Careers team at telstra.careers@team.telstra.com.

Tags: careers,

4 things I wish I knew before starting my first job

Telstra Careers People

Posted on May 2, 2018

1 min read

Earlier this month I was invited to share my experience of transitioning from university to the world of work at a Telstra sponsored Grad Girls event attended by around 40 young women nearing the end of their undergraduate degree.

Grad Girls is a one year program run by Vic ICT for Women that helps female undergraduates make informed decisions about the first step in their career paths as well as start their professional network.

 

Having graduated with a Bachelor of Engineering and Science degree only a few years ago, I remember being in the same position as these young women.

As I sat on the stage answering questions from this group of women who are all on-track to graduate, I was reminded of my own feelings of excitement as I looked ahead to all the unknowns in my first full-time job.

So, here are four things I wish I knew before tackling my first job after university.

These are the top skills we’re looking to hire in 2018

Telstra Careers Advice

Posted on January 15, 2018

4 min read

We’re on our way to becoming a world-class technology company that empowers people to connect.

To help us achieve this goal we’re actively working on building the networks of the future that’ll help people find better ways to communicate, learn, and do business.

Business is changing so we’re trying to move as fast as the industry around us, but success can only be achieved by having the right people doing extraordinary things.

We are trialling 5G technology, developing Internet of Things network capabilities and deploying optical transport technology in our transmission network.

Sqoop, Spark, Hive, Flume, Oozie, and NumPy may sound like band names to me, but on a serious note, I know that these are the kinds of tools and skills that our workforce of the future needs to help us be successful for our customers.

Even then, that only refers to a fraction of the talent we’re seeking. These are the biggest areas we’re looking to hire in, in 2018:

Data Analytics and Management

Data. It’s the thing I use to make informed decisions but the same can be said for any good business. The challenge is that there’s a lot of data out there and its growth rate is exponential, so we need talented data specialists to help us make sense of it all.

Whether your specialty is data analysis, architecture, or modelling there will be room for your skills at Telstra.

 Telstra Labs working environments

Information and Cyber Security Specialists

As our networks get smarter, so too are the threats against it.

We’ve recently launched Security Operations Centres (SOCs) in Melbourne and Sydney giving our people the tools and environment they need to identify and neutralise threats before they happen.

This means you’ll get to work on a scale you won’t find anywhere else.

Solution Architects

A great customer experience doesn’t just happen, it’s designed. In order to build our capability in customer solutions, we’re seeking technical specialists with a broad range of expertise in user design. We’re particularly looking for people who have the customer journey front of mind, these skills will help us deliver products end-to-end.

Our Solutions Architects will have a critical role in helping us digitise our network of the future and enhance how our customers engage with us in better ways.

Security operations specialist Roxanne speaks to her colleagues about a recent innovation

Infrastructure Designers and Engineers

Find yourself at home in a DevOps and Agile environment? Comfortable coding in Python and looking at better ways to deploy automation? You’ll find yourself among friends with our Infrastructure Designers and Engineers then.

This area of growth is an exciting space particularly because of the types of work you’ll have access to. It’ll also make it easy for people to adopt and use our technology, which will help to enrich their lives.

Innovation lab - west wing

Network Engineers

As Australia’s largest telecommunications and technology provider, it shouldn’t come as a surprise that we’d be looking for network engineers. But it’s the kinds of networks you’ll be working that makes our business so unique.

In 2017, we launched our Cat M1 network to better accelerate growth of IoT based business and applications across the country as well as laying the groundwork for the national rollout of 5G technology.

Did you know we’re going to be testing 5G technology on the Gold Coast in 2018? It’s exciting projects like this that you may be able to work on.

Product and Service Designers

As our new projects and technologies transform from ideas to viable products for our customers, we’re going to need the right people with the right skills to ensure they’re designed to world-class standards.

We put the customer at the heart of everything we do, so we’ll be looking for designers of products, digital experiences, app developers and more to join our dynamic teams.

Innovation Lab - east wing

Software Engineers

Our Software Engineers will need to be ambitious, curious, and ready for a challenge.

A job with us will give you the opportunity to work on projects that have real impact on our customers and society.

You’ll need to be familiar with APIs for leading technology platforms and integrations, work in an Agile manner (typically Scrum), and have a willingness to apply data to make informed decisions that deliver results. Better still, your skills could be deployed right around our business so you’ll have no trouble keeping busy.

It’s a new year filled with new opportunities. I hope this list has presented you with more insight into what we’re looking for and perhaps offered you a glimpse into your future career with us.

We work collaboratively as a team, as one Telstra, and I look forward to you joining us.