We know how busy it is running a business; you’ve got your staff to look after, suppliers to chase, invoices to handle. That’s why we’ve just launched three new services to make your business’s growth journey easier.
Did you know that 44 per cent of Australian small businesses say they could be doing more to protect their business from cyber attacks? Criminals don’t look at the size of a business before they make their move, either – if your digital services are vulnerable, your business is at risk. Where big businesses have the luxury of specialised teams like marketing and IT, small businesses are often left to manage these risks by themselves.
Telstra Business Awards Alumni Christopher Marr from Sonder spoke to us about the importance of keeping his business running online, safely and securely.
Telstra Business Cyber Services offers whole-of-business support for $80 month to month including four security assessments every year, monthly updates on emerging threats and guidance on how to guard against them, and round the clock support. We want you to hand off all of your business’s complex security needs to us – we’ll take care of it for you.
We’ve used enterprise grade security for Telstra Business Cyber Services, with our cloud-based Internet Protection for Mail and Web Services using local and global threat intelligence and advanced tools from leading security vendors. Without any hand-holding needed from you, our Internet Protection for Mail and Web helps protect from malware, ransomware, viruses, spoofing and other advanced threats. Inappropriate and malicious content is also blocked.
Educating business owners and employees about how to identify and protect against cyber attacks is a big part of the security assessments we provide. For many cyber incidents that result in data breaches, there’s a human element – such as an individual opening a phishing email or clicking a malicious link – so the more we can do to educate people around these risks, the better.
If you already have a handle on your cyber security needs but want an extra hand with the technology that you use for your day-to-day operations, Telstra Business Tech Services is a $60 month to month service that gives you dedicated tech support and four expert assessments per year, while at the same cost Telstra Business Digital Marketing Services outsources the expertise you need to build or maximise your digital presence and sell online.
Late last year we also launched Mobile Worksuite, our all-in-one solution for businesses that want to transition to a fully mobile work environment – whether that’s literally taking your business on the road, or working from temporary offices and co-working spaces or work sites. Get started with your choice of a 2-in-1 device including the Microsoft Surface Pro X which has built-in 4G connectivity, as well as Microsoft Office software and 24/7 support.
Since December 2018 we’ve upskilled 3000 business specialists across our stores, and we launched 28 new Telstra Business Technology Centres in regional and metro areas to help our small business customers with their more complex technology needs face to face. We also launched our dedicated free account management service for all Telstra small business customers regardless of their size.
We want to help you avoid the lost productivity and significant financial impact that cyber attacks can lead to, and to minimise the disruption of dealing with these issues as well. Prevention is better than a cure, and we hope our new services will give Australia’s small business owners the peace of mind they need to grow their operations.