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Tag: brilliant-connected-future

We’re giving our cable customers faster speeds at no extra cost


Posted on April 23, 2018

2 min read

We know how integral fast broadband is to your life. And that you’re increasingly streaming video to screens big and small throughout the home.

That’s why we’ve just sped up our cable service so our loyal home and small business cable customers get faster speeds at no extra cost.

This has surprised some of you, but we want to let you know it’s the real deal!

What boost can you expect?

If you’re on our standard cable speed tier your maximum download speeds will rise from 30Mbps to a maximum of 50Mbps, while your upload speeds will lift from up to 1Mbps to a maximum of 5Mbps.

And, if you are a customer with a cable speed boost, you will also see your upload speeds lift from 2Mbps to 5Mbps.

The boost for cable customers follows our move last month to upgrade more than 850,000 Telstra home and small business customers to the Standard Plus speed tier at no additional cost.

What do you need to do to get the faster speeds?

Simply switch off your modem for a couple of minutes. And when you switch it back on your new speed profile should be configured.

Thanks for being a Telstra customer and happy streaming, surfing, sharing and downloading.


Connected makers: XM2 Aerial

Small Business

Posted on June 8, 2016

1 min read

XM2 Aerial are part of a new wave connected Australian innovators. Using drones—often built by them—they shoot breath-taking and world leading aerial footage and photography. This is their story.

Local Life: King Island

Telstra News

Posted on February 3, 2016

2 min read

Our mobile network connects people all across the country. Local Life shares a glimpse into the lives of some of our remotest communities, where the need to connect has never been greater.

Known to locals as ‘The Rock’, King Island sits roughly halfway between Victoria and the North West tip of Tasmania in Bass Strait.

Arguably most famous for its produce including cheese and dairy, beef, lobster and kelp – all of which are exported across the world, including to top chefs – King Island is also a destination for surfers and golfers.

Around 1,800 residents call The Rock home, and they’re passionate about its spectacular, rugged beauty and strong sense of community but they also love being able to connect with the people on the mainland and beyond.

So while it’s not possible to have a baby on King Island (mums-to-be generally go to Burnie in Tasmania or Melbourne), it is possible for family and friends to welcome the new baby into the world over video calls from their smartphones or computers.

As the only network service provider on the island, Telstra helps people on King Island connect to the world around them. People like local fishermen, shearers, beef farmers, journalists, and our own sole Telstra technician, Steve King.

We’ll be sharing some of their stories here over the coming days. So let’ kick off with Jim Cooper.

Steve King – Telstra Technician, King Island

Mark Mathews – Head Chef, Cape Wickham Links

Kathleen Hunter – Editor, King Island Courier

Dwayne Rooke – Deckhand, ‘Even Steven’

Anna Pimenta – Cattle Farmer

Jim Cooper – Deputy Mayor

Investing in regional Australia
Telstra is upgrading the transmission link between King Island and the Tasmanian ‘mainland’ that provides landline phone, internet and 3G mobile communication. The work is due to be finished in June this year, which will mean reduced congestion to ADSL internet services during peak periods – like afternoons and busy holiday periods – and mobile data speeds that are up to twice as fast.

It’s a major upgrade that will help to ensure the King Island community is kept up-to-date with communication technology so they can continue to run their farms, businesses and stay in touch with people.

For Telstra, it’s another step towards our goal to ensure our ‘Network Without Equal’ provides 99 per cent of the Australian population with access to 4G mobile coverage by June 2017.

How the nbn is changing the future of Australian Education


Posted on September 23, 2015

2 min read

Seek Learning’s Tony Barrett explains how the nbn is changing the future of Australian education.

At SEEK Learning, we’re lucky to witness first-hand how the internet is increasingly helping Australians change their lives for the better through education.

With the rollout of the National Broadband Network (nbn) across the country, more and more students of all ages are able to access a world of increasingly powerful education resources, tools, and opportunities.

Online education has come a long way in just a few years. Watching video-taped lectures is so 2005. In 2015, highly interactive, purpose-built learning materials provide a rich, engaging experience for online students.

Adaptive learning technologies tailor courses to the pace, level and learning style of each individual student, enabling a highly customised and much more effective learning experience. And because geography is no longer a limiting factor, students can easily connect, discuss and collaborate with an amazingly diverse range of teachers, peers, and experts.

Aside from the course itself, faster internet via the nbn also opens up a world of additional resources, information, and tools for every student.

And of course, the greatest benefit of online education is flexibility. Australians can gain world-class qualifications from world-class institutions while studying part-time from home, at times that suit them, and on their own terms.

At SEEK Learning we welcome reliable and fast internet like the nbn, as it expands the range of educational opportunities that students are able to access quickly and easily. Busy workers, across regional Australia in particular, especially benefit from the flexibility studying online offers, allowing them to maintain full time or part-time jobs while studying for qualifications with top universities and TAFE institutes across in-demand industries including Legal, Insurance and Superannuation, Real Estate and Property, Education and Training, and Government and Defence.

Little wonder then that we are seeing our highest enrolments in online education from nbn-connected regions.

nbn: Your guide to getting connected

How To

Posted on July 27, 2015

2 min read

Whether you have been told the National Broadband Network (nbn) is coming to your area, you already have the nbn and want to connect, or are simply just wanting to understand what all the fuss is about, you are not alone.

Hundreds of thousands of Australians are either in the same boat, or have been, and are now experiencing superfast broadband.

Our tech experts have pulled together three quick pocket guide videos which cover what is the nbn, nbn installation, and why choose Telstra on the nbn, to help you understand all things nbn.

What is the nbn?

nbn installation

Why choose the nbn with Telstra

You can also read the short summary below, join the conversation with other Australians here or have a chat to one of our friendly tech experts in store.

What is the nbn?

The nbn is a new communications network to replace the existing system and give Australian homes super-fast internet and phone access. It’s run by the government-owned nbn but our v experts will be with you every step of the way to help manage the transition.

What it means for you

Entertainment experiences will be richer, video calling easier and connecting to a variety of devices much smoother.

In the future, nbn will also be used to deliver education services, health monitoring and smart metering. Find out more about the advantages of nbn.

What does getting connected involve?

This will differ depending on the technology nbn is rolling out in your area.

For FTTP, they will install an nbn Utility box outside your building, and an nbn Connection box on the inside.

For Fixed Wireless, nbn will install a fixed antenna outside your building, and an nbn Connection box inside.


For FTTB and FTTN, nbn won’t need to install any equipment inside your home or office, as your services will just connect to a wall plate.

Our technician will then install any Telstra equipment you need and set up your services so you get the most from your new connection. View our how to connect section for more details.