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Tag: 4g

That winning feeling: we’ve been awarded best mobile network in Australia


Posted on December 9, 2019

3 min read

At its simplest level, when you turn on your phone it connects to a mobile network and you can make calls, send messages or stream and upload content.  

Behind-the-scenes there is a myriad of things that happen that allow you to do these things and it all rests on the performance of your mobile network

We have a long history of developing and investing in the latest wireless technology, and our mobile network performance is backed by more than $8 billion in investment over the last five years to June 2019

Recently, our commitment to investing, expanding and strengthening our mobile network was recognised when we won Best in Test, Best in Voice, and Best in Crowd-Sourced Quality awards in the umlaut (formerly P3) 2019 Australian Mobile Network Benchmark.  

The 2019 umlaut Australian Mobile Network Benchmark is a direct continuation of P3’s annual mobile network benchmarking in Australia since 2014. This latest benchmark combines crowd-sourced smartphone app data together with walk and drive survey testing of smartphone voice and data along over 48,000 km of measuring distance, with a test area accounting for 79 per cent of the total Australian population Australia. 

For the first time in Australia, umlaut issued a separate coverage report based on their crowd-sourced data that graphically showed Telstra’s greater geographic coverage compared to other carriers.  These results recognised Telstra in all coverage categories, including Best for Voice Coverage, Best for Data Coverage, and Best 4G coverage. 

These latest awards add to our “Best in Test” wins in 2014, 2015, 2016 and 2018, “Best in Test” awards in Systemics national mobile benchmark surveys in 2017 and 2018, and our ranking as Ookla’s Fastest Mobile Network in Australia every year since 2014.  

For you, our customers, what does winning these award categories mean?  

It means Telstra continues to be amongst the world’s best in delivering the best experience we can for our customers. We are delivering on our T22 strategy to provide you with Australia’s largest, fastest, and most reliable next-generation network.1  

Nationwide, we deliver the greatest mobile coverage and more reliable speeds in more places. We were also first to offer 5G to Australians, and already have 5G in 25 metro and regional cities around Australia. We are committed to delivering further 5G coverage to another 10 Australian cities by end June 2020.2  

Our commitment to regional coverage is unmatched through our investment of $3 billion in our mobile network in regional Australia over the last five years, including our investment in the Federal Government Mobile Black Spot Program.  

Through the four current rounds of the Federal Government’s Mobile Black Spot Program, we are investing $280 million of our own funds and have already built over 600 new base stations which add to our total of more than 780 new mobile base stations – that’s triple the commitment of all other carriers combined.  

With what we’ve built in the Federal Government Mobile Black Spot Program to date, we have already provided new or improved mobile coverage for more than 60,000 homes and businesses, a further 5000 kilometres of road and across around 185,000 square kilometres of the country. 

We are immensely proud of what we have achieved, and we are continuing to progress with our 4G and 5G rollout and mobile blackspot program.  

For further information, visit umlaut.

Tags: 4g, 5g, networks,

Boosting connectivity in Torres Strait


Posted on November 18, 2019

2 min read

We want to make sure every Australian has the access they need to thrive in a growing digital world. That’s why we’re working with regional stakeholders to improve connectivity in the Torres Strait Islands.

In partnership with the Queensland State Government, the Torres Strait Regional Authority and the Commonwealth Department of Agriculture, we’re delivering high-speed internet access for mobile device users across 14 of the region’s islands by 2021.

Currently, many islands across the Torres Strait have patchy outdoor coverage, or only have 3G services. This project is a pledge to improve that by building additional infrastructure at Sue Island, Coconut Island, Stephens Island, Dauan Island, Boigu Island and Mabuiag Island and 4G coverage at Yam Island, Maer Island and Saibai Island.

This expansion project will not only support essential services like police, health and education providers, but it will also help stimulate local business by opening up opportunities for tourism. The Torres Strait Islands are rich in historic and cultural significance, and the turquoise water and lush tropical landscape is truly breathtaking. Now it will be even easier for locals to share these features with the world.

We’re committed to ensuring all Australians have access to world-class connectivity, improving participation in the digital economy. That’s why we’re working on projects such as the Torres Strait Digital Expansion.

Telstra takes its responsibility to bridge the digital divide between the city and remote Australian communities very seriously, which is why we’ve already delivered a number of projects in the Torres Strait to enable customers to access faster fixed line broadband, make mobile calls and access fast wireless data.

We’ll be working hard over the coming months to install our new infrastructure in the region, so everyone can thrive in the connected future.

Tags: 4g, regional,

We’re building one of the world’s largest underground LTE networks for digital mining

Telstra Vantage™

Posted on September 4, 2019

3 min read

We want to use the vast array of technology at our fingertips today to help businesses be more productive and efficient. That’s why we’re excited to announce a new partnership with South32 for a private 4G LTE network at their North West Queensland mine.

Right now, we’re in pre-deployment stage at the South32 Cannington underground silver, lead and zinc mine.  The network will drive improved safety, automation and mechanisation at the site and will connect staff to vehicles and sensors around the mine at all times.  The high throughput and low latency offered by the system means that staff will be able to control critical equipment without interruption, and South32’s digitalisation strategy will be achievable throughout the mine.

By adopting 4G LTE underground, the Cannington mine will be able to achieve better operating transparency, condition monitoring and production improvements for staff, machines and other mining systems, driving safety, productivity and efficiency.

We’ll be building an initial underground network 6.5kms in length using a private, virtualised core and LTE radio technologies distributed over leaky feeder cable using LTE-capable bi-directional amplifiers. Our analysis indicates this to be the most effective solution for underground miners and is capable of adapting to the unique geology and composition of the Cannington mine.  It enables access to the latest advances in 4G LTE and NB-IoT, and is also upgradeable to 5G in the future.

The network being private means that it will be a completely standalone mobile network, independent from others, like Telstra’s own public network. South32 Cannington will have its own equipment, SIM cards and unique network codes for full autonomy and complete control.

Providing a modern connectivity platform will allow for more flexible operations as well as scalability and choice in applying various digital solutions. The combination of Ericsson mobile network equipment, Telstra radio spectrum, and leaky feeder solutions from specialist manufacturer METStech provides a unique capability that has made extending LTE underground a more commercially realistic and safer prospect.

At its full deployment, it’ll become one of the largest underground mining LTE networks in the world using leaky feeder. We’re excited to help drive South32’s Cannington mine further with this new private network, as it looks to pay dividends to safety, productivity and more.

If you want to catch a glimpse of the technology behind this build, make sure to visit the Ericsson stand at Telstra Vantage in Melbourne on 4 and 5 September.

Celebrating 20 years at our Global Operations Centre


Posted on August 30, 2019

3 min read

Telstra Global Operations Centre

This week, we’re celebrating the 20th birthday of our Global Operations Centre in Clayton, Victoria. 

The state of the art facility took six years to develop and build, and cost $35 million. 

Our entire network across Australia and overseas is monitored around the clock from this one site.  

“When the GOC was put together it was the first facility of its kind in the world, we believe, that managed both copper networks and optical networks from a single place,” said Ian Wood, who leads this Centre and the IT Command Centre. 

The GOC’s stunning centrepiece is a massive digital video wall. It measures 24 metres long and 2.5 metres high. It enables staff to monitor Telstra’s fixed, broadband, satellite, broadcast television, data and mobile networks in real time. The surveillance hall itself is more than four times larger than NASA’s Houston control centre. 

The GOC has monitored over a trillion local calls since opening and hundreds of billions of text messages. 

“As technology has evolved, we’ve moved more into the optical networks and undersea cable networks,” Mr Wood explained. 

“Telstra’s been a leader in many technologies and 4G, 5G are examples of those technologies and the teams here are well integrated into both the product side of our business as well as the technology side of our business, therefore when these technologies go live, we are well prepared to support them.” 

“I think that celebrating 20 years is a significant milestone not just for the people who are here today, but importantly for the people who have come before us. I think the important thing is to reflect on the history of who’s been here and supported our communities in Australia.” 

“There’s been hundreds of technicians and engineers move through our centre, and every single one of them has been passionate about customers, our community and ensuring that Telstra is the best we can possibly be,” Mr Wood said. 

As we move into the 2020s and the deployment of 5G throughout Australia, there is an excitement at the GOC with future possibilities. 

“Our goal is to become the centre of expertise for operations within our product enablement groups, and within our engineering groups. The team at the GOC knows Operations, they’re the leaders, they’re the best and they’re a great crew,” he said. 

Tags: 4g, 5g, networks,

Turning on the digital future of mining at Lihir

Business and Enterprise

Posted on June 25, 2019

3 min read

Together with Newcrest, we’ve switched on the first Private 4G LTE mobile network in Papua New Guinea at the Lihir gold mine. This next-generation network will allow for greater levels of safety, tele-remote operation of mining equipment, and autonomous systems throughout the mine, while seamlessly integrating into Newcrest’s existing Wi-Fi network.

We worked with Newcrest to design, stage, deploy and test the network at Lihir, implementing a Private LTE system that has been validated as a dependable and scalable networking platform for the mining industry – and one that will help mining houses digitally transform their operations to plan for the future.

Newcrest’s Lihir gold mine extends 300 metres into a volcanic crater, which has the potential to expose workers to elevated temperatures. Chris Jordaan, the mine’s general manager, says that tele-remote and autonomous mining technologies are fundamental to working the hot work areas that will become more dominant features of the Lihir operation in the future.

“The Private LTE network will be a great enabler for these technologies and coupled with the existing in-pit Wi-Fi network, we have been able to create a heterogeneous network that covers the whole mining lease.”

We’ve provided Newcrest with a tailored platform using Ericsson technology that will underpin its safety and digital mining ambitions and will help improve productivity and deliver new value and efficiencies to the business. They’ll be using it to further modernise the mine site to enable the use of current and future mining applications, including tele-remote and autonomous systems, more extensively.

Newcrest and Telstra Mining Services took what has become a best-in-class preliminary deployment approach with the network. Designing it for full production but initially deploying at two sites allowed Newcrest to validate the design principles, implementation techniques and practical capabilities of Private LTE before scaling their investment.

Crucially, the Private LTE platform also includes ‘HetNet’ functionality and rugged vehicle modems provided by Perth-based AVI that allow Newcrest’s connected vehicle fleet to seamlessly switch between LTE and existing Wi-Fi networks without impacting critical mining applications. The new system, completely independent from public mobile networks, uses dual-frequency base stations configured to provide coverage for Lihir’s long-term operations in the area.

Every kind of production vehicle asset that Newcrest uses at Lihir, including trucks, drills, excavators, dozers, shovels and barges, has been connected and operationally proven over the Private LTE network. The upgrade brings significant performance improvements in terms of reliability, speed and latency – boosting fleet efficiency and real-time visibility by 80 per cent.

Lihir’s Private LTE deployment will also improve the efficiency and safety of mining, according to Gavin Wood, Chief Information & Digital Officer at Newcrest.

“Safety is Newcrest’s number-one priority and the network Telstra Mining Services has built with us at Lihir will enable safer and more efficient mining using new technologies. The success of this project was 100 per cent driven by leadership and personal commitment of the Lihir’s OT / IT team working together with Telstra Mining Services.”

LTE is a future-ready platform for wireless communication in mining, and provides highly scalable communications that will be vital to the next generation of machines and systems in the sector. We’re proud to bring our extensive experience with our own networks to help Newcrest work towards the future of mining.