Telstra is committed to excellence in corporate governance, accountability and ethical behaviour. We believe in creating and promoting a strong values-based culture and maintaining transparency in our activities. Above all, we recognise that long-term success depends largely on ‘how’ we do business.
Across our operations, we promote a fair and equitable culture through our Code of Conduct, mandatory compliance training, and support and incentives for employees who show care, creativity and courage in their work. We have strict guidelines to help employees pursue high ethical standards, avoid gifts and bribes, and speak out if they have any concerns about improper behaviour.
Progress in FY17
- In FY17 we introduced Enterprise Standards to bring clarity and consistency across the company to what we expect of each other and what our customers can expect of us.
- As at 30 June 2017, 99 per cent of Telstra Group employees and contractors completed our FY17 mandatory compliance training refresher course.
- Our independent service provider specialising in handling sensitive reports and disclosures as a part of our whistleblowing process was enhanced to improve accessibility for our international operations and stakeholders.
- As at 1 July 2016, there were 19 whistleblowing alerts in progress within the Telstra Group. During FY17, 76 whistleblowing alerts were opened and 78 were closed. As at 30 June 2017, 17 remain in progress.
For a detailed overview of our approach to corporate governance, visit our Corporate Governance Statement.