As the strategic direction of our business changes, we pride ourselves in maintaining consistently high standards in the way we manage our workforce and treat employees with respect and dignity. Our over 32,000 employees comprise a large and diverse mix of people, engaged in a vast array of roles, working hours, and contractual arrangements. As business evolves, we rely on our robust enterprise agreement, respectful relationships with the unions, and practical resolution channels to help secure the best future for each of our employees.

When structural changes are required, our aim is to mitigate any adverse effects on employees by making all reasonable efforts to appoint affected individuals to other suitable roles within Telstra. When this is not possible, we provide a comprehensive redeployment and career transition program for employees whose roles will be affected by redundancy.

Progress in FY17

  • Telstra Group’s total workforce was 34,598 (full-time equivalent), a decrease of 3.5 per cent compared to last year.
  • We employ people across 20 countries as we continue to focus on establishing an international presence and expanding our global footprint.
  • In June 2017 we announced proposed organisational restructures and workforce changes across a number of teams within Telstra Corporation. This was in response to the disruption we are facing in our operating environment combined with increasing competitive pressures.
  • We consult with our unions before we implement any significant changes to the way we work. This year, we conducted more than 35 formal union consultation meetings.

More information

A full breakdown of our employment metrics is available through our Supplementary data pack.