It’s well recognised that the internet has greatly reduced geographical limitations and as such, in cyber security we need to think globally.

International cooperation and strong partnerships are crucial to help positively shape the global cyber security ecosystem and help better protect our customer and networks from cyber threats.

Our heritage is proudly Australian, but we have a longstanding international presence. We operate in 20 countries outside of Australia and hold telecommunications licences in Asia, Europe and the Americas, as well as maintaining 2000 points-of-presence in more than 200 countries and territories globally.

Critical infrastructure providers, including Telstra, rely upon the stable and secure functioning of the internet to deliver essential services in Australia and populations across the world. As the interconnectedness of our technologies and society continues to grow, we need to take a community-based approach to cyber resilience.

That is why we have partnered with other leading global internet service providers (ISPs), multilateral organisations and the World Economic Forum’s Centre for Cybersecurity to identify the best practices for countering malicious activity online.

A new set of guiding principles, released at the World Economic Forum’s annual meeting in Davos last week, focuses on strategic actions network operators can take to strengthen their defences against malicious actors.

It includes practical advice and real-world case studies aligned to four key principles:

  1. Protect consumers by default from widespread cyber attacks and act collectively with peers to identify and respond to known threats
  2. Take action to raise awareness and understanding of threats and support consumers in protecting themselves and their networks
  3. Work more closely with manufacturers and vendors of hardware, software and infrastructure to increase minimum levels of security
  4. Take action to shore up the security of routing and signalling to reinforce effective defence against attacks

We are proud to work alongside the World Economic Forum and partner organisations to help make the internet a safer place, and fully endorse and support these four key principles.

We shared a case study of just one way we’re demonstrating our support and endorsement of the principles, detailing how we work with industry and government partners to identify and combat phishing campaigns that target all Australians. Email credential harvesting continues to be one of the most prevalent forms of phishing we see; using our threat visibility, we are able to provide actionable ecosystem-wide threat information that helps protect a range of Australian end users and organisations.

This is just one of the ways that we are working to exemplify the principles outlined in this document.

We will continue to collaborate with the World Economic Forum and partner organisations on initiatives supportive of the four key principles, including bespoke initiatives with global ISP peers which align to these principles.

Read the full report.