When you want a shiny new phone, what do you do with the old one? Don’t just drop it into a dusty drawer and hide it away – turn it into Telstra credit and make your next phone cheaper.

Here at Telstra, the months of September to November are what some of us call “smartphone season”: with all the latest and greatest phones set to be released over the next few months, it’s the perfect time to be looking for a new device no matter your preference of brand or features.

If you’re thinking of buying a new phone, why not make the most of your old one? With smartphone season just around the corner, the prices on our trade-in program, powered by Kingfisher, have been updated so that post-paid customers can now get up to $1050 credit on their bill/payment account. This could be particularly handy if you are buying a new phone on a device payment contract.

The prices indicated here are the current maximum trade-in value and will vary depending on the storage capacity, colour and condition of your handset. You can get the full details at our Trade-In page.

Model Max. Trade-In Model Max. Trade-In
Apple iPhone 12 Pro Max $1,050.00 Apple iPhone X $250.00
Apple iPhone 12 Pro $950.00 Samsung Galaxy Note 9 $225.00
Apple iPhone 12 $725.00 Samsung Galaxy S10 $200.00
Apple iPhone 11 Pro Max $700.00 Google Pixel 4 XL $175.00
Apple iPhone 11 Pro $650.00 Samsung Galaxy S10E $150.00
Apple iPhone 12 Mini $625.00 Google Pixel 4 $150.00
Samsung Galaxy Note 20 Ultra 5G $575.00 Oppo Find X2 Neo $125.00
Apple iPhone 11 $525.00 Samsung Galaxy S9 $125.00
Samsung Galaxy S20 Ultra 5G $500.00 Samsung Galaxy S9 Plus $125.00
Samsung Galaxy Z Fold2 $475.00 Apple iPhone 7 Plus $125.00
Samsung Galaxy Note 20 5G $425.00 Apple iPhone 8 $125.00
Apple iPhone XS Max $400.00 Google Pixel 4a $125.00
Samsung Galaxy S20 Plus 5G $375.00 Google Pixel 4a (5G) $125.00
Samsung Galaxy S20 5G $350.00 Samsung Galaxy Note 8 $100.00
Samsung Galaxy Z Flip $325.00 Samsung Galaxy A70 $75.00
Apple iPhone XR $325.00 Samsung Galaxy S8 $75.00
Apple iPhone XS $325.00 Samsung Galaxy S8 Plus $75.00
Oppo Find X2 Pro $300.00 Apple iPhone 7 $75.00
Samsung Galaxy Note 10 Plus 5G $300.00 Google Pixel 3 XL $75.00
Samsung Galaxy S20 $300.00 Apple iPhone 6S $50.00
Samsung Galaxy Note 10 Plus $275.00 Apple iPhone 6S Plus $50.00
Samsung Galaxy S20 FE $275.00 Google Pixel 3 $50.00
Samsung Galaxy Note 10 $250.00 Apple iPhone 6 $25.00
Samsung Galaxy S10 5G $250.00 Apple iPhone 6 Plus $25.00
Samsung Galaxy S10 Plus $250.00 Google Pixel 2 $25.00
Apple iPhone 8 Plus $250.00 Google Pixel 2 XL $25.00
Apple iPhone SE G2 $250.00

Trade-ins are self-service and managed via the Kingfisher Trade In portal in the My Telstra App or My Telstra website. The process involves a short series of questions like the version of the device, its storage capacity, colour and condition.

Based on that self-assessment, you’ll get a trade-in offer if your device is eligible, and if you accept, you’ll be sent an email with instructions, as well as an electronic barcode to scan at an Australia Post to send the device away. There’s no obligation if you don’t accept the trade-in offer.

Once you’ve sent in your device and your self-assessment has been verified, you’ll get a bill credit for the trade in value within two billing cycles (or if you don’t get bills from Telstra, the amount will be credited to your payment account).

And then from there, it’s as simple as enjoying your trade-in credit and your shiny new phone!