We live in a world where the lines between work and personal life are blurring and people are using their personal devices more frequently for work purposes. From Bring Your Own Device (BYOD) to mobility as a service, technology is enabling flexible ways of working for employees.
But, on the flipside, with the proliferation of mobile technology, people are communicating inside and outside of the office using multiple devices, various mobile communications tools and social media channels. This is causing implications for employee communications, and customer experience.
But all that is about to change.
‘Liberate’ your workforce
Today at Telstra Vantage, we announced our latest technology for businesses, bringing to market a solution to address the growing complexity of workplace mobility. And we’re proud to say, this is an Australian first.
The ‘Liberate’ product will provide our customers with a fixed to mobile network convergence capability natively to a mobile device.
This means, whether employees are on their own outside the office, or as a team in the office, they can now be as effective regardless of where they are.
How does it work?
Liberate unifies desk phones and mobiles in a single solution to simplify and enhance communications between teams and customers. Since call integration happens in the network, there’s an effortless handover between mobile and landline calls.
The mobile phone also has versatile Unified Communications functions, so employees can enjoy the best of your desk phone on the mobile for an office-like experience on the go.
Why is it so important?
We know that roughly 72 percent of enterprises businesses are either implementing or considering workplace transformation.
We want to help our customers on this journey, and that means arming them with the right technology that will empower their staff to mobilise, as well as meet the expectations and needs of their customers.
With our world-class network and reach, we know we are the best provider in Australia to meet our customers’ needs for an integrated fixed and mobile service at the network layer which will ‘Liberate’ their workforce.
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