We are dedicated to keeping people connected during this challenging time.

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We will be offering a discount for our eligible consumer and small business customers currently receiving the JobSeeker payment, to relieve some of the burden.

If you have a Telstra fixed bundle service and/or multiple Telstra post-paid mobile services you may receive a single $20 per month discount off your total bill for six months, while those with a single Telstra post-paid mobile service may receive a $10 per month discount off their bill for six months.

The offer will be open to apply for from 20 April until 30 June, 2020, unless extended. More details on how to apply for the discount are available via Telstra.com.

We have also launched a new $30/month Value Mobile Offer for customers with a valid eligible Health Care Card or Pensioner Concession card.

The offer includes a month to month contract, with 2GB of data to use and no excess data charges in Australia, plus unlimited standard national calls and texts, for use in Australia. Other customers can access the same deal for $40/month.

Customers can bring their own compatible mobile phone or purchase a phone from Telstra. This offer will be available online after Easter. Or to take up this offer sooner, please contact your nearest Telstra Store.

Things you need to know about our JobSeeker offer:

  • If you cancel your eligible plan, or stop receiving the JobSeeker payment, the discount will be removed from your bill.
  • To determine your eligibility for this offer, we will need your Centrelink Customer Reference Number (CRN), and by proceeding with the application, you authorise us to disclose your details with the relevant government body from time to time to determine eligibility.
  • Your CRN tied to your JobSeeker payment must be held in the same name as your Telstra account.