In 2011 digital entrepreneur Marc Andreessen observed that ‘Software is eating the world’.
Today, this remark is more apparent than ever, with software re-shaping entire industries, disrupting traditional business models and vastly improving the online customer experience.
The telecommunications industry hasn’t been immune from these changes and part of the response at Telstra has been the establishment of a dedicated Telstra Software Group (TSG).
In this series of short videos, TSG President Charlotte Yarkoni describes how the group is changing the way Telstra is developing and managing its technology and providing the company with a mastery of software.
Charlotte explains how the TSG business is segmented into three inter-related streams of work, all designed to deliver a more compelling customer experience, improve business processes and more effectively manage network infrastructure to accelerate the delivery of new and differentiated services.
Software Eating The World
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