I have been at Telstra as a product owner for just over five months, and I feel like I have joined at just the right time.
I’m a Product Owner (Agile) and part of Telstra’s new ways of working, where we nurture and grow scrum teams to deliver amazing digital products progressively.
For this role, I need to balance focusing on the team as well as on our customers. It’s a challenge but I really enjoy it.
The reason I feel like I have joined Telstra at the right time is because my role enables me to be part of our digital transformation, which is a key part of the organisation’s vision of becoming a world-class technology company that empowers people to connect.
I have gone through a similar transformation at a large-scale company, previously in my career. That’s why I know during this journey there will be plenty of opportunities for me to learn and grow my career as a Product Owner.
So what does my average day look like at Telstra? Here are just a few things on my work list:
- Attend the Agile Scrum ceremonies with my team
- Ensure that my teams have enough high business value stories from the product backlog to work on, by working with our customers
- Organise fortnightly demonstrations of the incremental working software to showcase it to all of the relevant stakeholders
- Lead my teams so that their impediments are addressed on time
Find out the skills you need to be a Product Manager at Telstra.
It’s a pretty busy role but it’s an area I’m really passionate about. Why? Because my dream is for Telstra to become the go-to service provider for all customers in Australia by providing them with a brilliant customer experience. I know it’s something that everyone who works here is focused on.

So what is my best piece of career advice for you?
Be ready to grab any opportunity that comes along because it’s a chance for you to acquire a new skill and implement that in the job you have taken.
It’ll also help you to stay motivated and feel challenged, which will hopefully lead to a greater purpose and sense of satisfaction.