Telstra’s executive regularly travels to regional areas to meet with rural and regional customers and stakeholders in their communities to get a firsthand sense of the issues that matter most to them. While this hasn’t been physically possible during the COVID-19 pandemic, it hasn’t stopped us from keeping a strong focus on connecting with and supporting regional Australia.

We care deeply about keeping communities connected, which is why our purpose is to create a connected future where everyone can thrive. It is also why we’re working to help foster digital inclusion and provide support to community organisations. In more recent times that is especially so for those that have been impacted by the various crises experienced right across our country, from bushfires, drought, floods and now COVID-19.

We’ve identified a range of essential services – not-for-profit, and cause-related organisations – that are on the frontline of helping disadvantaged groups and impacted communities, and we’re working closely to help them with various philanthropic endeavours and initiatives. Many of these organisations we already partner with through our business, and this donation is an extension of that support to further enable their important work continuing through technology.

Melbourne Indigenous Transition School

This includes organisations like the Melbourne Indigenous Transition School (MITS), where COVID-19 affected students’ ability to stay connected to the school during the ongoing lockdown.

It was critical that students remained connected with the school and each other during the lockdown. MITS staff had to ensure they were able to continue their academic growth when away from Melbourne, which means a heavy reliance on technology. Technology that isn’t as accessible in remote Indigenous communities.

We helped to keep students connected to their schooling with a donation of mobile broadband devices delivered safely and contactlessly into Indigenous communities to ensure classes could continue remotely. Schoolwork is now completed at a distance via virtual software applications each day. The children are able to connect in real-time and discuss their work via online learning.

SHINE for KIDS

SHINE for KIDS is a national charity supporting children and their families with relatives in the criminal justice system. Being separated from a parent is a traumatic experience, and prisons can be tough on kids visiting their parents or relatives.

SHINE for KIDS is designed to help families maintain relationships while incarcerated, but the effects of COVID-19 mean that physical access to prisons has been limited in 2020.

Our donation has allowed children to stay connected to their families through the pandemic virtually. Parents can now connect with their children via iPads and read books to them to maintain the all-important relationship.

Youth Insearch

Youth Insearch works with at-risk youths aged 14-20 to help them onto the right path for success.

Since 1985, it has worked with youths in the community to reduce crime, violence, drug/alcohol abuse, self-harm and suicide in young people through workshops and community support. It also works to get youths helping youths so each member can positively affect others.

Similarly, COVID-19 meant that in-person workshops were not always possible, but with our donation we’re helping to facilitate these mentor meetings virtually.

We remain committed to supporting regional Australia. As restrictions lift, we are looking forward to getting back out across our beautiful and vast country to hear from our customers, and continue to provide assistance in the future to organisations that are helping to improve the lives for all Australians.