Today is World Flexible Working Day. It’s a day to challenge the mindset that work can only be done in the confines of a formal office setting. Flexible working is all about giving employees the choice to change their arrangements so that work can fit in seamlessly with their lives.
We introduced our ‘All Roles Flex’ approach in 2014. This approach recognises that flexibility will mean different things for different people. For example, it may mean working part-time, working outside normal 9-5 business hours or working from different locations.
We encourage our leaders to manage flexible working by checking in with their team members regularly to see what’s going on outside work. And we encourage our people to take a guilt-free attitude to flexibility, because it improves productivity, engagement and results for our customers.
From Yeppoon to Yatala, Ballina to Caulfield – Telstra has flexible workers all over the country.
Meet three of our flexible working champions who have changed their working times and locations. These changes have been made possible through the support of our leaders, as well as a continuous focus on flexibility, technology and connectivity.
Parenthood is a challenge and for first-time father, Cameron Young has been able to be there for his wife and son and still complete his work requirements.
“Working flexibly wasn’t something I truly valued until it became available to me,” Cameron said.
“I’m able to support my family with time at home, both planned and short-notice, without missing a beat or lowering my productivity.”
Cameron works as a product marketing senior specialist in Telstra Enterprise. He sees the benefits are not exclusive to working from home. He says he can seamlessly co-locate with stakeholders both inter-floor, inter-office and internationally. All the time maintaining productivity while on the move with minimal disruption.
“I’ve fully embraced the tools and structures that allow us to work flexibly, and I’m proud to be part of an organisation that has availed this style of working,” he said.
The Byron Bay hinterland is a dream holiday destination, and Nicola Reeves from the Telstra Sponsorship team has made it her permanent home.
Moving from Wollongong 18 months ago, Nicola shifted north and took her role with her to the Ballina office.
Nicola believes she has a much more rounded perspective of the organisation since making the move.
“The thing I love about working flexibly is that you get to work with and meet a whole bunch of Telstra people that you wouldn’t otherwise,” she said.
And her job remained the same given the technology Telstra offers.
“The video conferencing is essential. So much about communication is non-verbal that if I couldn’t see people when I was talking to them it would be much more difficult.”
Moving north has given Nicola a more balanced life and she says it has given her perspective to reflect on things.
“I find that I am far calmer and less reactive as a result,” she said.
Cancelling his commute and getting back two hours of daylight was key for Mark Oberman in deciding to work more from home than the Brisbane office.
As part of the Telstra Global Partner Development team, with a specific focus on partner delivered professional and managed services, his role is not geographically focused.
“Being a self-confessed workaholic, my wife moderates my work hours directly,” laughed Mark. “I am more productive, as I am not distracted by activities around me.”