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Convenience in your hand with Telstra 24×7 App for iPad

Tech and Innovation

Posted on April 18, 2012

3 min read

Like many of you, I’m always looking at ways to maximise my productivity without being tied to my desk or PC – technology such as my smart phone and Apple iPad® are fantastic at filling the time in my day that was previously wasted – I can stay on top of emails, sports scores, the latest news and now I can manage my Telstra products and services.

Telstra 24×7 App for iPadToday we’ve got some exciting news for iPad lovers- the launch of our new Telstra 24×7 App for iPad. It’s a convenient way to help you stay in control of your all your personal Telstra accounts and services (linked to My Account) and manage them on the go – or from the comfort of your couch with a cup of tea in hand if that’s what you prefer.

Telstra 24×7 App for iPad is the first app off the rank in a suite of apps designed by us to help make life easier for you to you.  We’re not stopping here – in the coming months we are hoping to deliver Telstra 24×7 Apps for your iPhone as well as Facebook – facebook.com/Telstra24x7 and other phone operating systems.

With this nifty little app, specifically designed for your Apple iPad, you can:

  • Securely and easily access all your active services linked to your ‘My Account’
  • If you’re on a mobile plan or select BigPond® broadband plan, keep tabs on your usage (keep in mind it might take 48 hours for the app to display updated information)
  • View up to 8 months bill summary information (which is rather handy at tax time)
  • Touch through to securely pay your Telstra bill online at Telstra.com
  • Locate a Telstra store convenient to you
  • Get help and support 24×7 by Live Chat, CrowdSupport® (our peer-to-peer customer forum – requires CrowdSupport login), Twitter (requires a Twitter account), and our Facebook 24×7 service.

Got a Telstra Pre-Paid service? You can also:

  • Check your balance and usage
  • Recharge your service within the App

I’ve previously shared our goals to be ‘where you are online, when you need us’ – Telstra 24×7 for iPad is another step for us on this journey.

Get on board:

(a) Telstra provides the App on the terms and conditions in its End User Licence Agreement.

(b) The App is only available to customers with an Apple iPad that runs iOS 4.3 or above

(c) The App currently only supports Telstra Personal customers.

Apple and iPad are trade marks of Apple, Inc., registered in the US and other countries.

Twitter is a trademark of Twitter, Inc., and is used under license.

™ Trade mark and ® Registered trade mark of Telstra Corporation Limited ABN 33 051 775 556

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