While many households have the right broadband connection to enjoy the ability to play games, stream movies to their TV, or conduct video meetings for work seamlessly, there are households who can’t get this great experience for a variety of reasons.
For these people, we’re excited to announce we’re expanding our fast 5G Home Internet to more places and doubling the data limit.
We first launched 5G Home Internet at the end of last year for select customers whose fixed connection might not have been capable of delivering to their needs. We’ve received some awesome feedback from these early customers and we’re committed to providing the best experience for customers’ home internet no matter the technology type.
Bringing 5G Home Internet to more homes this year
Throughout the coming months our 5G Home Internet service will be made available to even more places. We’re proud to have Australia’s largest 5G network, and especially pleased with the experience our customers are experiencing on it. Our 5G network is well on track to reach 75% of Aussies by the end of June.
We have enough users on the network now to get an accurate look at the performance customers can expect on 5G Home Internet. We have also been refining the service and network, bumping up average download speeds by 19%. Our typical evening speed, the speed which you can generally expect in peak streaming hours at night, sits at between 50Mbps – 600Mbps, and the average speed from our speed tests is at around 378Mbps*.
Based on feedback from our early 5G Home Internet customers, we’re also doubling the included data each month on these plans from 500GB to a huge 1000GB, so you can download, video chat and stream without stress.
We speak to many of our current 5G Home Internet customers regularly, and feedback has been extremely positive – they are able to work from home more easily, streaming video is a lot faster, and things just work more smoothly.
This will only get better too, as we begin implementing the latest 5G technologies powered by new 5G bands such as mmWave.
Boosting 5G Home internet with mmWave
We recently announced that we have acquired the mmWave spectrum we need across Australia to power the next evolution of our 5G network. This represents our continued commitment to support enhanced experiences for everyone at home.
We have already begun deploying 5G mmWave in selected sites in 5 capital cities and have achieved record-breaking download speeds using this technology in testing earlier this year.
Implementing mmWave on our 5G network will be like adding more lanes to a freeway, making it even faster while allowing more people on the network at the same time.
As part of building out our 5G Home Internet portfolio, we are working with Casa Systems, a global leader in network technology, on the next evolution of our 5G fixed wireless using mmWave technology.
5G mmWave gives us unparalleled opportunity to provide a home broadband service over 5G which will meet the performance and capacity as everyone’s data and internet needs continue to grow. I look forward to sharing more details soon.
We also continue to work with closely with NBN Co to improve the overall nbn experience for our broadband customers. Today’s announcement is one of many ways that we are working to improve your connectivity experience, as we know having a fast, secure, and reliable internet connection is super important.
Our goal is very simply to offer the right internet connection to deliver the best experience for our customers – one that is based on their needs, their location, and what technology is available to connect them.
Things you need to know
* Into the home speeds measured at the modem. Speeds may be slower and can be impacted by factors such as the distance from the serving 5G mobile tower, number of users online, where your modem is located and how far you are from your wifi access point, and whether there are obstructions between your modem and the 5G mobile tower. Speeds may change over time but are anticipated to remain within the quoted speed range.