Telstra’s mobile network performed strongly yesterday with millions of customers across Australia taking advantage of Free Data Day, to apologise for recent service disruption on 17 March.
Over a 24 hour period, or 25 hours for those living in states where daylight savings ended, customers downloaded the most amount of data ever on our mobile network.
Customers took the opportunity to stream and download movies, binge watch TV shows, run computer updates and install software, and compete in gaming marathons around the world, for free.
By the end of Sunday, our customers had download 2,686 terabytes of data, which is 46% more than the amount downloaded on Free Data Day in 14 February, and equivalent to 3.4 million HD movies. The previous record of 1,841 terabytes reached on our first Free Data Day was surpassed at 4pm AEST. We reached the peak network traffic level of the previous Free Data Day by 8am and stayed above that level until midnight.
We’re glad to see that our customers have been able to access free data all day on Sunday.
We are also glad to see the underlying strength of the network demonstrated despite a few hot spots where heavy users caused localised congestion. Overall, the majority of customers continued to experience a reliable level of service, and we look forward to continuing to provide this well into the future.