Tom joined Telstra Enterprise in February 2020 as Strategy Executive. His responsibility includes Strategy, Integrated Planning and M&A for the Telstra Enterprise (TE) Segment across Telstra, as well as driving the Transformation of TE and looking after Business Management, Business Assurance and Risk. Prior to Telstra, Tom was Executive General Manager – Customer & Commercial at the National Broadband Network (nbn™) in Australia. Joining nbn in August 2014, his responsibility was to deliver the annual Strategy and Integrated Planning process for the nbn after a change in Government set nbn on a new strategic path. Tom also took over aspects of product and commercial accountability for the residential broadband market segment, including customer experience management, segment P&L management, wholesale pricing and broadband product agreements. Tom was also previously the General Manager – Strategy, Business Development and Inter-Carrier at Vodafone Australia (VHA), where his responsibilities spanned Corporate Strategy & Planning, Market Research, Business Development & Innovation, and accountable for the Inter-Carrier P&L with annual gross trading balance of A$1B. Despite studying computer science, Tom started his career in management consulting with McKinsey & Co., where he specialised in Strategy and Business Technology for Financial Services, Telecommunications and Retail clients, serving clients in Africa, Europe and the UK, USA and Australasia. He was Founder and Director of Mercateo.com, an Internet startup that specialises in online shopping and procurement services for small/medium sized enterprises across Europe. Tom holds a B.Sc. HONS Computer Science cum laude (Post Graduate) from the University of Johannesburg. He is an Australian/South African dual-citizen and lives in Sydney. Tom is a visible leader in the LGBTI community, supporting growing diversity and inclusion at Telstra.
