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Our top 5 bushfire preparation tips


Posted on January 5, 2018

2 min read

With bushfire season upon us, it’s important to be prepared on every level. Staying connected in an emergency is extremely important, and there are a few things Telstra recommends you can do to help stay safer by staying connected.

    1. Keep essential numbers closeHave a list of essential contact numbers close at hand, including local Police, Fire, SES and Telstra’s fault line – 13 22 03.
    2. Keep calls to a minimumAlthough Telstra monitors the network closely in times of emergency to try and minimise congestion, keep calls to a minimum during natural disasters to allow people to call emergency service organisations. Only call Triple Zero when a situation is threatening life or property, or if it’s time critical. If your situation is not time critical but requires the attention of an emergency services organisation, you should call an alternate emergency services number.
    3. Keep in touch over social media and radioCo-ordinate in advance a virtual meeting place with family and friends, and download emergency service apps. Stay in touch with local information services too using a battery powered radio, and know your emergency broadcaster.
    4. Consider a fixed phone lineConsider using a standard fixed line phone that may be more likely to continue to operate in situations of power outage. NBN customers should keep a mobile or satellite phone handy.
    5. Your mobile and dataAlways have a spare, fully charged battery on stand-by and carry additional mobile phone chargers. An in-car and a separate AC mains charger are essential in case of evacuation. Keep information safely away from home or your place of business and think about cloud-based storage solutions.

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Mobile coverage comes to Amata


Posted on December 14, 2017

2 min read

Mobile coverage has become a core component of life, but there are still communities across Australia that have limited or no mobile coverage.

Through the Federal Government’s Mobile Black Spot Program, we’re bringing mobile coverage to 6 communities in Anangu Pitjantjatjara Yankunytjatjara (APY) Lands in South Australia through the construction of six new mobile base stations.

Last week, we switched on the first of these mobile base stations in Amata, South Australia, and headed out to the community to celebrate.

With a population of around 300, Amata sits approximately 250 kilometres west of the Stuart Highway and is just south of the Northern Territory/South Australia border.

It’s easy to underestimate how significant mobile coverage is to people in rural and remote Australia when you live in the metropolitan centres.

Amata is the definition of remote Australia – where supplies are delivered by truck and mail is delivered by air.

Mobile coverage is invaluable to these areas – bringing everything from internet banking and social media, to peace of mind when travelling long distances.

For example, whilst we were there, a family whose car had broken down 60km outside of Amata were able to use mobile coverage to access social media and send a message to friends in Alice Springs, who rang a family member in Ernabella, who then contacted family in Amata to send help.

There are six locations across the nearly 103,000 km2 that will receive mobile coverage over coming months thanks to Telstra’s roll out of the Federal Government’s Mobile Black Spot Program – Amata, Fregon/Kaltjiti, Indulkana/Iwantja, Mimili, Ngarutjara Homeland and Pipalyatjara.

Telstra has now switched on more than 250 of the 577 base stations it is building in rural and regional Australia under the Mobile Black Spot Program. This represents $486 million worth of co-investment between Telstra, the Federal and State Governments and numerous local councils.

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6 reasons you need your phone on holiday, and one reason you don’t


Posted on November 29, 2017

4 min read

These days it’s not uncommon for people to take their mobile with them when they head off on holiday. In fact, 83% of us won’t head off on holiday without it. So what do you do when you’ve got oodles of spare time and the internet at your fingertips?

  1. Show off your photography skills

Take the perfect photo, looking out over the ocean towards a brilliant red sunset with birds dotted across the horizon, and share it across your channels. Bonus points if you get some boats in there as well.

Show off your photography skills

  1. Take a break from your partner

Let’s face it, when you go away with your significant other, you’re going to be spending a lot of time together. Sometimes that’s great. Sometimes you need a break. There’s heaps of apps to keep you entertained – check out imgur, NRL/AFL and of course Netflix.

Take a break from your partner

  1. Make your friends jealous

Did you know 56 per cent of us suffer from holiday FOMO? What better opportunity is there to flaunt your wealth and health than sharing a photo of yourself paddle-boarding at one of Australia’s glorious beaches?

Make your friends jealous

  1. Stay in touch

It’s always good to let friends and family know that you’ve arrived safe and well, but what about your fur-children? They love a facetime as much as your parents. Try it.

Stay in touch

  1. Find out where to go

Let’s face it, we’re a nation of travellers. It’s almost certain that no matter where you are, someone you know will have already been there. So, if you find yourself at a loose end, put the call out to your networks and find those hidden gems.

Find out where to go

  1. Kill time

We may have a reputation for long, sun-filled days but we all know that’s not always the case. Sometimes, the rain comes and you’re stuck inside. If board games are boring you, pull out the smart phone and engage in a friendly/competitive round of trivia.

Kill time

  1. Keep an eye on work

It’s so easy to pop online to check your emails and answer a few questions – we all like to feel that the office falls over when we’re not around. It’s time to let go of those trust issues and put your faith in your delegate. If this is you, leave the phone at home – you can’t be trusted.

Keep an eye on work


How are we keeping you connected?

Every year this growing reliance on devices leads to more and more demand for mobile services on beaches, national parks and camping spots around the country. We know how important it is for people to stay connected so this year we’ve given 125 popular holiday locations around Australia upgraded services or new coverage.

Over 30 holiday hotspots have had investment to improve 3G and 4G capacity, from Torquay in Victoria to Busselton in Western Australia to Hamilton Island in Queensland.

We’ve created 130,000 square kilometres of new mobile coverage as part of the Federal Government Mobile Black Spot Program, including new or improved coverage in more than 15 holiday destinations.

We’ve also upgraded more than 1,400 destinations across Australia to 4GX in 2017, including more than 82 in holiday hotspots

Here are some of the locations to receive upgrades in 2017

Capacity Batemans Bay, Byron Bay, Kiama, Merrimbula, Yamba Loch Sport, Inverloch, Venus Bay, Wilsons Prom, Portsea, Safety Beach, Sorrento, Queensclif, Ocean Grove, Torquay Mooloolaba, Cannonvale, Hamilton Island, Twin Waters Mandurah, Busselton, Dusnborough Blanchetown, Carrickalinga, Hahndorf, Moonta Bay, Pt Neill, South of Mannum, Yankalilla St Helens
Mobile Black Spot Program Towamba Buchan South Burnett Heads, Boreen point, Mount Alford, Bowenville, Dingo, Forrest Beach, Mount Fox Windy Harvour, Kalbarri Loop, Rosa Glen, Yallingup East Sisters Beach, Targa
4GX Coffs Harbour, Jervis Bay, Iluka, Gerroa, Gerrigong, Pambula, Kiama, Moruya, Sussex Inlet Sassafras, Mornington, Mount Martha, Point Wilson, Newhaven, St Andrew’s Beach, Tootgarook, Bass, Coronet Bay, Cap Schanck, Lakes Entrance, Mt Eliza, Hastings Green Island, Trinity Beach, Victoria Point, Airlie Beach, Mandalay, Peregian Beach, Eumundi, Marcus Beach, Point Lookout, Cooya Beach, Mossman, Mossman Gorge, Palm Cove, Port Douglas, Rocky Point, Eagle Heights, Miami, Upper Caboolture Margaret River, Safety Bay, Australind, Cottesloe, Scarborough, North Yunderup, South Yunderup, Rockingham, Shoalwater, Halls Head, Leschenault, Naturaliste, Dawesville, Falcon North Brighton, Maslin Beach, Pewsey Vale, Port Noarlunga, Seppeltsfield, Seacliff, West Beach, Cape Jervis, Port Elliot, Seaford, Wirrina Cove, Wynn Vale, Oakbank


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It’s the network that makes it great

Riding the rails and staying connected

A man enjoying 4G coverage on the ski fields

4G coverage on the ski fields