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Connect and receive $100 bonus

Telstra News

Posted on June 1, 2015

3 min read

My kids aren’t old enough yet, but like most Aussie parents, setting my children up with a mobile is something I’m going to have to explore soon.

I know I’ll have to consider the type of phone my kids start off with; shock proof and waterproof phone perhaps? Then there’s the question of how to keep costs in check and finding an affordable package.
On the topic of affordability, we’ve been doing a bit of thinking about how we make it cost effective to add new services to a family mobile account.

Customers with a Go Mobile plan can take up our recently introduced $40 Share SIM Plan. Basically it lets you connect up to 5 additional mobile phones to your Go mobile plan and gives you unlimited voice and SMS to standard Australian numbers within Australia on those additional services. Additionally our complete range of smartphones are available to be added to this plan on a 24 month repayment.

Our new Go Mobile plans come with data sharing enabled by default so that if you have a bunch of services on the one account you can pool data and share it among all devices to get full use out of every megabyte.

Get more with SIM plans

Now customers that add a new $40 Share SIM plan to their Go Mobile service will also receive a $100 welcome credit! The $100 welcome credit will be automatically applied to your service when you add a $40 SIM to an eligible service and will be applied to your second bill.

Also, for a limited time , we have a range of premium Smartphones available with no monthly handset repayments when you stay connected for 24 months (min cost $1,800 based on $35 Go Mobile Casual Plan, including:

Here’s an example:

Say you’re running a two-parent household, both parents could take up one of our new $70 Go Mobile Casual plans, and connect two additional mobiles for their kids by adding two new $40 Share SIM with unlimited voice and SMS to standard Australian numbers within Australia.

This allows the family to share 12 GB of data in Australia and enjoy cost certainty (monthly min cost $220) – effectively giving everyone 3GB of data to use in Australia. Plus you’ll receive a $200 welcome credit!

Connect your team as well

It’s not just families that can benefit from this great new $100 welcome credit offer. New small business customers can also make the most of this offer by adding up to 5 new $40 Team Plans to their account.

Like the Share SIM plan, small business customers can also enjoy unlimited voice & SMS to standard Australian numbers within Australia and share data across the team with eligible services.

Things you need to know

If you cancel early the remaining handset payments will be higher as you’ll no longer receive a credit to offset your handset cost. Welcome credit: If you cancel your SIM plan before 12 months or you move to an ineligible plan, you must pay a portion of the credit back to us based on the number of months left remaining in your minimum term. Go Mobile Plans: Some usage is excluded, such as calls/text/MMS to premium numbers (e.g. 19xx numbers), 1234, 12455, 12456 and satellite numbers, content charges and use overseas. Unused allowances expire monthly.


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How to: Opt-in for Extra Data

Telstra News

Posted on May 15, 2015

2 min read

Like most people, I reach for my smartphone on my commute to stay entertained.

But instead of browsing Facebook or catching up on the latest news, I have to admit I’m just as likely to indulge my obsession with Sons of Anarchy by streaming an episode on Presto! (What can I say, I used to ride a motorbike).

We’ve all got our own data indulgences. And our love of content on the go can mean that from time to time we find ourselves running out of data on our plan before a billing month ends.

That’s why we’ve introduced Extra Data – a new feature that allows you to receive automatic top ups in 1GB blocks whenever you reach your monthly data allowance.

Each block of 1GB (or part thereof) is charged at a flat rate of $10.

Of course, if you don’t use any additional data in a month, you won’t be charged for Extra Data.

At the end of your billing month your Extra Data will expire and your allowance will return to normal.

If you sign up to one of our new Go Mobile or Go Business Mobile plans you will automatically get Extra Data as part of your plan.

But if you’re one of our many loyal existing customers and you are on an eligible plan, you can also opt into the feature from now.

To opt in you simply need to log into your My Account page or updated and launch your Telstra 24×7 App.

If you’re on an iOS or Android device simply:

1. Launch the 24×7 app
2. Select a service
3. Click on ‘Optimise your data usage’
4. Click accept to opt in

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Posted on December 29, 2014

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This year, like many Aussies, I’m heading out of town and away from the city lights to enjoy a holiday down by the beach. My family and I are heading to the coastal town of Anglesea, where we’ll celebrate New Years and lap up all the joy that the Great Ocean Road region has to offer.

But even as I’m switching off, I like to know that I can still connect with friends and family at home and abroad. (more…)

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Roam with peace of mind these holidays

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Posted on December 9, 2014

4 min read

I can’t believe 2014 is almost over and the Christmas holiday period is upon us. Where did the year go?

I love getting away over the Christmas break. Sometimes, as a treat, my family and I head overseas.

I know many of you will be heading off overseas this time of year – especially to destinations by the beach like Indonesia and Thailand where you can really switch off.

Even while I’m unwinding overseas I like to use my mobile – usually to a pull up live maps so I don’t get lost, get recommendations on where to eat and keep in touch with friends and family back at home (and maybe brag a little bit about the great time I am having).

However, we know the cost and complexity of roaming pricing can really hold people back from getting the most out of a smartphone when travelling.

So, just ahead of the Christmas holiday period we’re introducing International Roaming Travel Passes that take the guess work out of using a Telstra mobile overseas. (more…)

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Introducing Australia’s first real-time mobile data usage alerts

Telstra News

Posted on November 12, 2014

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We know how frustrating it can be when mobile data usage alerts come too late to help you manage your mobile spend. Typically in Australia these alerts can be delayed by up to 48 hours.

For the past few years we’ve been working to fix this. And, today I’m really pleased to let you know that we’re introducing Australia’s first real-time data alerts for our Post-Paid consumer mobile customers.

With our new alerts, when you’ve used 50 per cent, 85 per cent and 100 per cent of your included monthly data allowance we will send you a text message within seconds – even if you’re in the middle of watching a funny cat video! (more…)


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