Monique is currently working at Telstra Labs as part of the Innovation and Incubation team where customers, partners and the right technical expertise are brought together to explore challenges and co-create new business and product opportunities for Telstra. As a natural problem solver who constantly asks “why?”, she is extremely passionate and motivated by driving, facilitating, influencing and designing products and services which ensure an amazing customer experience through customer led innovation. She considers representing the voice of the customer throughout the entire process as critical to her role as a Designer.
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