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Telstra bolsters IoT ecosystem with the acquisition of MTData

Business and Enterprise

Posted on November 1, 2017

2 min read

The Internet of Things (IoT) is creating many exciting opportunities for our customers. We’ve seen the technology applied in many different ways – from smart parks that make our communities better places to live through to our recent vehicle to pedestrian trials which could help make our roads safer in the future.

Today, we’re pleased to announce that we’re bolstering our IoT offering with the acquisition of MTData.

MTData is an Australian-grown innovation success story, with a team that specialises in providing fleet management solutions for customers in Australia and globally. The acquisition will form a key pillar of our Connected Vehicle offering delivered in the IoT footprint on our mobile network, which is the largest in Australia and one of the largest in the world.

MTData will bring fresh expertise to our business, including the technical know-how and software expertise to help fast track our Enterprise Connected Vehicle offerings. It’s part of our goal to build out our IoT ecosystem for our customers. It also supports Telstra’s focus on being a leading provider of innovative technology solutions for customers in Australia and globally.

I know that Matthew and the team at MTData are also looking forward to bringing their passion for innovation and their customers to Telstra.

Since MTData began in 2003, the team has been built on a culture of innovation and a resolute focus on developing solutions that provide a tangible benefit to their customers’ business. The team work with fleets from a variety of industries, from transport and logistics to forestry and agriculture, creating solutions that help their customers to improve fleet productivity and efficiency through technology.

Both the Telstra and MTData team see strong synergies with our IoT technologies and customer-centric cultures and we’re excited about what’s to come!

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The qualities any good tech leader needs

Telstra Careers Advice

Posted on October 23, 2017

3 min read

Do you want to become a tech leader but aren’t quite sure where to start?

Here at Telstra our success is based on our people reaching and exceeding their career goals.

So we asked our Executive Director of our Global Products, Michelle Bendschneider, who became a leader at the age of 22, what tips she has for aspiring leaders in the technology sector.

Here is her advice:

What do you think defines good leadership?

As a leader, you have to be well rounded, which means you must have an ability to set vision and clarity, to be able to give the business and your team clarity of intent whilst bringing energy, engagement and excitement about the future. But, you also need to follow that up with a pragmatic way to execute.

From my personal opinion and experience, great leadership is one that brings a level of energy in the business that has the future in clear sight, but also the need to execute here and now. That to me is a really good balance.

What qualities do you need to be a leader in the technology industry?

There is a lot of hype associated with the technology industry, and it’s tremendously exciting and humbling to be working in the era of mass technology adoption. But I challenge you to really think about why you are in technology. Is it because we are living in a technology hype? Or is there a genuine passion for technology and what it can unlock for society, and your role within that?

If you are comfortable with the technology question and are truly passionate about the wonders of technology, then you are on the right path! But if not, sit back and think about that choice because it’s a tough industry to be in without passion.

What advice do you have for women who aspire to lead?

Advice for women wanting to take on leadership roles: there are all types of leadership. Individual contributors can be great leaders and technology specialists have just as much leadership impact as a people leader despite the two being quite different.

What type do you envision for yourself? Do you see yourself steering a large group of people? Or do you feel you have more value as an individual contributor with leadership skills?

Often there is a perception that the larger the pool of people you lead, the more important you are in the organisation but that’s not the case in the modern ways of leading. Leading is about influencing outcomes that you don’t necessarily control and being accountable for those that you do.

A final piece of advice

My number one piece of advice on leadership is to be really introspective about what makes you happy, what drives your passion.

Leadership is a two sided coin – you can make business changing decisions and lead people, but on the flip side you are held accountable for business outcomes. Own your space confidently and give yourself permission to enjoy it.


  • A leader needs to be well-rounded
  • Be passionate about the technology industry
  • Think about the type of leader you want to be

Learn more about where a career at Telstra could take you.

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Leadership lessons I learnt early on in my career

Telstra Careers Advice

Posted on October 9, 2017

4 min read

For some people leadership skills come naturally, while for others it’s learnt through mentorship or management programs at work.

Our Executive Director of Global Products, Michelle Bendschneider, became a leader early on in her career and had to learn pretty quickly what it takes to lead a team.

So we asked about her leadership journey and the things she learnt along the way that could help others.

Here is what she told us:

When did you first become a leader?

I first became a people leader at a young age. I was 22 and I had a team of roughly 15. I had just started in the world of SAP, which was taking off in the mid-90s in the rate of knots and we were, at the time, deploying one of the largest solutions for that product in the world.

What I had carriage over was the leadership of a team that focused on financial transformation strategy in that business. It was a big change for me; previously I was an individual contributor without a team and had to learn how to become a leader, virtually overnight.

This role was my first bridge into leadership, transitioning from purely technology to business technology, and I never lost that straddle between a strong technology background but with a focus on business leadership, business strategy and eventually sales and P&L related roles.

What was the biggest challenge you faced as a young leader?

My biggest challenge was the team that worked for me was significantly older in age and older in tenure in the organisation.

It was a big cultural learning for me in terms of how to deal with a new team dynamic, so I had to lead with a big dose of empathy and being able to see it from their perspective, which was a really hard skill to come to terms with at a young age.

Did you have mentors along the way?

Absolutely.  I had several coaches and I still do. I look to a variety of leaders that I admire for a variety of reasons. The way they communicate, the way they focus on the financial hygiene of their business, the way they handle problems and situations etc.

I find that my learnings are strongest in motion and alongside great leaders. At the time I had two or three leaders in the business that I looked up to and I would bounce ideas off. I had a great relationship with my mentors and they helped shaped my leadership to this day.

Which current leader do you look up to and why?

I have a great relationship with an industry leader who I have known for a long period of time. What I love is their balance between strong humanistic style of leadership where you can engage and connect with hearts and minds, but balance the needs of the business.

The ability to make tough decisions with cadence and speed, but be authentic and human in doing so.

What advice would you give to your younger-self when you first became a leader?

I would tell myself to slow down a little; that is, not to respond in the moment.

I would give myself the permission to balance the passion and energy and pace with a moment of mindfulness, and to enjoy the ride.


– Find a good mentor who you can learn from
– Gain insights from leaders in your business
– Be authentic

If you’re interested in learning more about where a career at Telstra could take you, you’re already in the right place.

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Launching ‘Liberate’: Combine the best of the desk phone and the mobile

Business and Enterprise

Posted on September 20, 2017

2 min read

We live in a world where the lines between work and personal life are blurring and people are using their personal devices more frequently for work purposes. From Bring Your Own Device (BYOD) to mobility as a service, technology is enabling flexible ways of working for employees.

But, on the flipside, with the proliferation of mobile technology, people are communicating inside and outside of the office using multiple devices, various mobile communications tools and social media channels. This is causing implications for employee communications, and customer experience.

But all that is about to change.

‘Liberate’ your workforce

Today at Telstra Vantage, we announced our latest technology for businesses, bringing to market a solution to address the growing complexity of workplace mobility. And we’re proud to say, this is an Australian first.

The ‘Liberate’ product will provide our customers with a fixed to mobile network convergence capability natively to a mobile device.

This means, whether employees are on their own outside the office, or as a team in the office, they can now be as effective regardless of where they are.

How does it work?

Liberate unifies desk phones and mobiles in a single solution to simplify and enhance communications between teams and customers. Since call integration happens in the network, there’s an effortless handover between mobile and landline calls.

The mobile phone also has versatile Unified Communications functions, so employees can enjoy the best of your desk phone on the mobile for an office-like experience on the go.

Why is it so important?

We know that roughly 72 percent of enterprises businesses are either implementing or considering workplace transformation.

We want to help our customers on this journey, and that means arming them with the right technology that will empower their staff to mobilise, as well as meet the expectations and needs of their customers.

With our world-class network and reach, we know we are the best provider in Australia to meet our customers’ needs for an integrated fixed and mobile service at the network layer which will ‘Liberate’ their workforce.

Keep up with the latest in business and tech innovation at Telstra Vantage in our podcast series.

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Will cloud computing cause the next industrial revolution?

Business and Enterprise

Posted on August 16, 2016

3 min read

In her role as leader of Telstra’s Global Products business, Michelle Bendschneider sees firsthand the impact cloud computing has had on the way business is conducted both here in Australia and globally. She takes a look at why cloud has had a larger impact than any other technology over the past decade.

Thanks to cloud computing, IT power is cheaper, easier to deploy, more reliable and less complex. Projects that would have once involved months of planning and significant up-front costs can now be switched on in a matter of minutes, and effectively rented rather than owned.

The connected world is creating huge data streams that provide powerful insights into the way we live and the positive changes we can all make. It is also creating enormous opportunity for innovative and agile companies who can use the data strategically to their advantage.

The cloud has been the spark for true IT transformation, revolutionising the way companies manage and run their IT environments. Speed and agility have become paramount as infrastructure has converged, streamlining server, network and storage capabilities onto the one platform.

What we’re seeing globally is companies changing the way they use their employees. As they converge silos using the cloud, they are also converging roles and retraining employees to maximise business value.

In fact research from Trackvia shows that, by using cloud-based applications and remote access technology, worker productivity has risen by 13 per cent.

However, companies still face challenges, especially when it comes to deciding whether to opt for a public or private cloud approach, and each variation has its own strategic implications.

Public cloud services use servers shared among multiple users, whereas private services entail sole usage of computer and storage resources.

Taking the public route, one of the largest challenges is deciding how you’re going to take core business infrastructure and the applications that go with it and put those applications on somebody else’s infrastructure.

On the private side of things, companies often grapple with the need to maintain internally hosted systems and make them work with cloud services.

While the cloud promises a great deal, moving to a cloud-only IT infrastructure takes time. This often means working with a hybrid infrastructure where some services are retained locally and others hosted in the cloud.

As a large global enterprise, Telstra is well versed in handling these complex digital challenges because we’ve come up against them ourselves.

Over the past 12-18 months we’ve worked tirelessly to improve our cloud service offerings. Partnering with leading service providers from all over the world, we can design the perfect blend of cloud services for your specific business, with all the necessary support and service end-to-end, while keeping security and compliance top of mind.

  • The cloud has had more of an impact on business than any other technology over the past decade
  • Telstra partners with leading global service providers to design the perfect cloud, with all the necessary support and service end-to-end
  • Security and compliance must be a top priority

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