Michael Ackland

Group Executive, Consumer & Small Business - Telstra

Michael is responsible for all our Consumer & Small Business sales and service channels. He joined Telstra in 2016 as Executive Director of Telstra Country Wide, with responsibility for over 350 retail stores and over 16,000 partners nationally. Michael joined Telstra from GE, where held the role of CEO GE Healthcare, Australia and New Zealand. In his 12 years at GE, Michael held various executive leadership roles across GE’s Australia and New Zealand business, including financial services, corporate and healthcare divisions. Prior to GE, Michael was Principal at The Boston Consulting Group, where he worked for eight years.

Michael Ackland

More from Michael Ackland

Australia is Why: a promise to our country and customers

By Michael Ackland • July 12, 2021

Celebrating Australian small business with the Telstra Best of Business Awards

By Michael Ackland • June 1, 2021

How to embrace a post-pandemic tree-change

By Michael Ackland • May 20, 2021

Small business on the big stage: here’s who’s going up in lights at the footy

By Michael Ackland • April 30, 2021

Supporting Indigenous customers with a new Darwin-based dedicated contact centre

By Michael Ackland • March 10, 2021

Putting businesses who Go Digital up in lights at the footy

By Michael Ackland • March 2, 2021

Earn Telstra Plus points with Booking.com and Huddle Insurance

By Michael Ackland • February 25, 2021

You’re in control with our new mobile plans

By Michael Ackland • February 17, 2021

Say hello to the new Telstra store network

By Michael Ackland • February 11, 2021

Improving the Triple Zero Emergency Call Service with Advanced Mobile Location

By Michael Ackland • December 16, 2020

Making gifting season more affordable with our 7-day Price Match

By Michael Ackland • December 1, 2020

Get rewarded more with Telstra Plus

By Michael Ackland • November 10, 2020

Trade in your old phone for new credit on your Telstra bill

By Michael Ackland • October 21, 2020

Keeping hospital patients connected to their loved ones

By Michael Ackland • September 18, 2020

Keeping everyone connected to the digital economy

By Michael Ackland • September 11, 2020

Why the digitisation of Small Business is now urgent – not just important

By Michael Ackland • July 31, 2020

Supporting our customers in Victoria under increased COVID-19 restrictions

By Michael Ackland • July 8, 2020

BINGE is better with Telstra – here’s why

By Michael Ackland • July 1, 2020

Why we’re changing our mobile plans, and what you’ll get out of it

By Michael Ackland • June 30, 2020

The Footy is back in 2020, again!

By Michael Ackland • June 12, 2020

Keeping families connected to home broadband when they need it most

By Michael Ackland • May 26, 2020

BINGE, new on Telstra TV

By Michael Ackland • May 25, 2020

Working conditions in our global operations

By Michael Ackland • April 28, 2020

Extra data for our mobile broadband customers at no extra cost

By Michael Ackland • April 28, 2020

An update on the 2020 Telstra Business Awards

By Michael Ackland • April 24, 2020

Staying safely connected: more phones for domestic violence survivors

By Michael Ackland • April 22, 2020

Still open for business: how our Business Awards alumni are adapting through COVID-19

By Michael Ackland • April 15, 2020

Keeping job seekers connected

By Michael Ackland • April 8, 2020

Supporting small businesses through COVID-19

By Michael Ackland • April 8, 2020

Challenging ourselves to do better for all our customers

By Michael Ackland • March 5, 2020

Never a better time to back yourself

By Michael Ackland • February 26, 2020

Rewarding businesses for their loyalty

By Michael Ackland • February 25, 2020

Bringing our best security services to Australia’s small businesses

By Michael Ackland • February 18, 2020

More bang for your streaming sports buck in 2020

By Michael Ackland • February 11, 2020

New phones, expanding 5G and more: our news from CES 2020

By Michael Ackland • January 9, 2020

Stuff your stocking with 1 million Telstra Plus points

By Michael Ackland • November 29, 2019

History made with the 2019 Telstra Business of the Year

By Michael Ackland • November 22, 2019

Communicating openly to rebuild trust

By Michael Ackland • November 6, 2019

Have your say on Australia’s best business

By Michael Ackland • October 31, 2019