Michael is responsible for all our Consumer & Small Business sales and service channels. He joined Telstra in 2016 as Executive Director of Telstra Country Wide, with responsibility for over 350 retail stores and over 16,000 partners nationally. Michael joined Telstra from GE, where held the role of CEO GE Healthcare, Australia and New Zealand. In his 12 years at GE, Michael held various executive leadership roles across GE’s Australia and New Zealand business, including financial services, corporate and healthcare divisions. Prior to GE, Michael was Principal at The Boston Consulting Group, where he worked for eight years.
More from Michael Ackland
Putting businesses who Go Digital up in lights at the footy
By Michael Ackland • March 2, 2021
Small Business
Earn Telstra Plus points with Booking.com and Huddle Insurance
By Michael Ackland • February 25, 2021
Tech and Innovation
Improving the Triple Zero Emergency Call Service with Advanced Mobile Location
By Michael Ackland • December 16, 2020
Telstra News
Making gifting season more affordable with our 7-day Price Match
By Michael Ackland • December 1, 2020
Devices
Trade in your old phone for new credit on your Telstra bill
By Michael Ackland • October 21, 2020
Tech and Innovation
Keeping hospital patients connected to their loved ones
By Michael Ackland • September 18, 2020
Devices
Keeping everyone connected to the digital economy
By Michael Ackland • September 11, 2020
Telstra News
Why the digitisation of Small Business is now urgent – not just important
By Michael Ackland • July 31, 2020
Small Business
Supporting our customers in Victoria under increased COVID-19 restrictions
By Michael Ackland • July 8, 2020
Telstra News
Why we’re changing our mobile plans, and what you’ll get out of it
By Michael Ackland • June 30, 2020
Telstra News
Keeping families connected to home broadband when they need it most
By Michael Ackland • May 26, 2020
Telstra News
Extra data for our mobile broadband customers at no extra cost
By Michael Ackland • April 28, 2020
Devices
An update on the 2020 Telstra Business Awards
By Michael Ackland • April 24, 2020
Telstra Business Awards
Staying safely connected: more phones for domestic violence survivors
By Michael Ackland • April 22, 2020
Telstra NewsStill open for business: how our Business Awards alumni are adapting through COVID-19
By Michael Ackland • April 15, 2020
Telstra Business Awards
Supporting small businesses through COVID-19
By Michael Ackland • April 8, 2020
Business and Enterprise
Challenging ourselves to do better for all our customers
By Michael Ackland • March 5, 2020
Telstra News
Bringing our best security services to Australia’s small businesses
By Michael Ackland • February 18, 2020
Small Business
More bang for your streaming sports buck in 2020
By Michael Ackland • February 11, 2020
Entertainment
New phones, expanding 5G and more: our news from CES 2020
By Michael Ackland • January 9, 2020
Tech and Innovation
Stuff your stocking with 1 million Telstra Plus points
By Michael Ackland • November 29, 2019
Entertainment
History made with the 2019 Telstra Business of the Year
By Michael Ackland • November 22, 2019
Telstra Business Awards
Have your say on Australia’s best business
By Michael Ackland • October 31, 2019
Telstra Business Awards
One million Telstra Plus members, and one very lucky winner
By Michael Ackland • October 11, 2019
T22
Turn your mobile plan up to 11 – it’s new phone season
By Michael Ackland • September 20, 2019
Devices
A solution to reduce scam calls across Australia
By Michael Ackland • September 16, 2019
Cyber Security
Bringing our business technology expertise to more customers across Melbourne
By Michael Ackland • August 28, 2019
Business and Enterprise
Bonus mobile data for over a million of our eligible customers
By Michael Ackland • August 8, 2019
Tech and Innovation
Helping small businesses manage their accounts more effectively
By Michael Ackland • July 29, 2019
Business and Enterprise
Saying goodbye to lock-in plans, and welcoming a flexible future
By Michael Ackland • June 25, 2019
T22
Bringing businesses the technology they need to succeed
By Michael Ackland • March 4, 2019
Small BusinessSay goodbye to lock-in contracts with our flexible new Home Broadband plans
By Michael Ackland • February 19, 2019
Entertainment
Introducing a new Telstra TV and no lock-in Home Broadband plans
By Michael Ackland • February 19, 2019
Entertainment
Put your business to the test: nominations now open for the 2019 Telstra Business Awards
By Michael Ackland • January 24, 2019
Telstra Business Awards
