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Introducing the next generation of pre-paid


Posted on September 5, 2017

2 min read

I stream, you stream, we all stream (for more data, it seems).

In response to the nation’s streaming love affair and call for more data, we’ve launched our new Pre-Paid Extra offer.

Designed to make unused data a thing of the past, the plan comes complete with an in-built ‘Data Bank’ feature. This gives customers the opportunity to save unused data for later giving you even more opportunity to stream your favourite music, movies and TV shows.

Here are some of the offer’s biggest benefits:

Greater data saving

This is the deal: unlike the traditional data ‘rollover model, customers on the new Pre-Paid Extra plan recharging $30 or more before expiry will have the ability to bank up to 50GB of unused data letting you save data over a number of recharges.

No expiry data

What’s more, you won’t lose any previously saved data – even if you miss a recharge period. The Data Bank will only expire if you change to another pre-paid offer.

Data-free streaming

And don’t forget, $30 and higher recharges include data-free streaming across Apple Music and live sport, including AFL, NRL and Netball, meaning you can listen to tunes and tune in to the latest match.

Bonus data in the bank

As an added bonus, we’ll be giving new customers an extra 5GB of bonus data to jump start their Data Bank when they activate on this offer using with a $10 or $30 SIM Starter Kit by 29 January 2018.

Unlimited free Wi-Fi

All Telstra Pre-Paid offers include unlimited free Wi-Fi data with each recharge, at over one million Telstra Air hotspots around Australia and 20 million Fon hotspots overseas as standard, so you can stream on without tapping into your mobile data allowance.

International dialling

In addition to their numerous data benefits, our Pre-Paid Extra offer also gives customers who recharge $40 or more access to unlimited standard international calls to China, Hong Kong, Malaysia, Singapore, Canada, India, New Zealand, South Korea, the UK and the USA. Plus, for $40+ recharges until 26 February, 2018, you’ll be able to make unlimited calls to standard numbers in Bangladesh, Pakistan, and Vietnam.

Tags: customers, mobile,

Peter Habib that Gen Y guy

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Stream on, with Telstra’s new data-driven mobile plans


Posted on September 5, 2017

3 min read

Ahead of the year’s most hotly anticipated smartphone launches, we’ve introduced our new Go Mobile Plus plans. These are post-paid services that shine a spotlight on data and, thanks to our partnership with Foxtel, put the world’s best binge-worthy entertainment in the palms of our customers’ hands.

Streaming has become a way of life for us Aussies. Data usage for video has grown approximately 40 per cent on our mobile network in the past 12 months and video now content now accounts for 38 per cent of all mobile network usage.

In the same way the latest smart devices, with their bezel-less screens, superfast processors and high-def screens, are designed to deliver an enhanced on-the-go streaming experience, so are our Go Mobile Plus plans.

Here’s how:

12 months Foxtel Now subscription

Customers who take up a new $99 and above Go Mobile Plus plan will receive 12 months subscription for one Foxtel Now starter pack . You can build a customised entertainment experience by choosing from five starter packs – Pop, Drama, Docos, Kids and Lifestyle – all of which play host to hours of entertainment. From HBO smashes, like Big Little Lies and the latest season of Game of Thrones, you’ll have peace of mind that you’ll be able to keep pace with every plot twist. Data charges apply.

Here are our picks of the best binge-worthy shows to stream on your smartphone. 

Generous data allowances

It’s no secret that regular streaming can chew through monthly data allowances. That’s why our new Go Mobile Plus plans include our most generous data allowances yet, meaning entertainment fans can get their fix whenever they choose. Bonus data is also available on the $99 and $129 plans for those who just can’t get enough.

Data-free streaming

To help make your data go further, all Go Mobile Plus plans include data-free streaming of Apple Music. And, you can stream every AFL, NRL, and netball game live, fast, and Data Free, not only for the 2017 finals action but also for the 2018 season.

Simple switching

If you love getting your hands on the latest smartphone as soon as it lands, the $99 Go Mobile Swap plan takes the FOMO out of 24-month plans. Allowing you to upgrade your device after just 12 months (when you return your device in working order and sign up to a new eligible 24 month phone and service plan), it comes complete with 12 months subscription for one Foxtel Now starter pack and 20GB of data (12GB + 8GB bonus data). Min cost $2376 for 24mths.

Plans also include all the extras exclusively available to Telstra mobile customers, including unlimited Wi-Fi at over one million Telstra Air hotspots around Australia and 20 million Fon hotspots worldwide, along with 200GB of OneDrive cloud storage.

Tags: customers, mobile,

Peter Habib that Gen Y guy

Getting Mobile for Copenhagen

A grand night out to celebrate women

Is downtime the new primetime?

Telstra News

Posted on August 18, 2016

3 min read

Do you watch video on mobile on the way to work, listen to music on the go or catch your footy team in action while out and about? Welcome to the mobile streaming revolution.

Downtime is set to become the new primetime. Australians are already embracing streaming media services to watch and listen to what they want, when they want on the big screen. The screen you take everywhere in your pocket is next.

The shift to any time entertainment has already started. Video on our mobile network has grown more than 30 per cent in the past 12 months. And, each week day we see a spike in video traffic on our mobile network between 8 am and 9 am and then again from 5 pm to 6 pm as commuters stream to unwind.

To help our customers turn their downtime into primetime we are putting Australia’s most-loved sport and entertainment in the palm of their hands.

From Tuesday 23 August new customers can chill out, unwind and find the best laughs with:

  • Includes a three-month subscription to all three leading streaming video providers Netflix, Stan and Presto on selected mobile plans[1].
  • Telstra mobile plan customers can now enjoy Apple Music with data-free music streaming which means listening to all your favourite songs, albums and playlists without tapping into their data allowance and
  • A new app that makes it easy to discover all the sports and entertainment content included in Telstra mobile plans.

To get help customers get started, or continue along, their mobile entertainment obsession we’ve hand-picked a number of favourites.

[1] Available on $95 and above post-paid plans and $70 and above Bring Your Own Device plans.

The Get Down (Netflix)

Baz Luhrmann and a team of collaborators have created a music-driven drama that documents the emergence of a new art form. Set in the late 1970s in New York the story follows the rise of hip-hop as told through a group of young people in the South Bronx.

Billions (Stan)

Billions tells the story of New York’s most powerful titans who are locked in an epic battle. Those who love popular actors Paul Giamatti and Damian Lewis are sure to enjoy Billions on Stan.

Mr Robot Season 2 (Presto)

Mr Robot follows the story of Elliot – a young programmer who has perfected the art of computer hacking. Season 2 is sure to provide more jam packed action for Mr Robot fans!

AFL Live Pass & NRL Digital Pass (App Store, Google Play)

The days are getting longer and the countdown is on until the big Grand Final weekend in early October. Regardless of which code of footy you prefer, we’ll continue to unmeter all live AFL and NRL games between now and the end of the season.

Our new mobile plans will be available in-store or on from Tuesday 23 August.

[1] Available on $95 and above post-paid plans and $70 and above Bring Your Own Device plans.


Fast data is just as important as brilliant content. Over the past 12 months we’ve invested billions of dollars to expand mobile capacity and 4G coverage. This investment is part of our mission to make Australia’s fastest mobile network even better for streaming live sport and entertainment.


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Free data for our mobile customers on Sunday February 14

Telstra News

Posted on February 10, 2016

1 min read

On Tuesday voice and data services on our mobile network were disrupted for several hours.

We know you rely on us and we let you down on this occasion.

To show how sorry we are for the inconvenience this caused, we are providing our mobile customers free data usage within Australia this Sunday 14 February.

Free data is available from midnight to midnight (in your local Australian time zone) Sunday 14 February 2016.

It’s available to both our personal and business customers on post-paid and pre-paid phone, tablet and mobile broadband plans.

You don’t need to do anything to receive the free data, we will make it available to you automatically across all Australian states and territories.

So please post, browse, share and stream on us this Sunday.

We hope it helps make up for any inconvenience you experienced.

Tags: mobile, networks, news,

Understanding broadband speeds on fixed networks

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