Customer Service and Contact Centres Executive -
Kate joined Telstra in March 2021 as the Customer Service and Telstra Contact Centres Executive in Consumer and Small Business, serving our millions of customers from multiple locations in Australia, the Philippines and India.
Prior to joining Telstra, Kate was most recently Head of Group Operations at Jetstar Airways. Kate led operations transformation and operations support functions across Jetstar airlines in Australia, New Zealand, Singapore, Japan and Vietnam. She has also held leadership roles in strategy at Jetstar & Qantas Group, commercial and strategy roles in the Energy sector, and in strategy and transformation as a Principal with The Boston Consulting Group.
Kate lives in Melbourne with her husband Michael and their two teenage children.