I have been Telstra’s Chief Operations Officer since October 2013, and I love it. The Operations team is the backbone of our business, and our Innovation, Technology and Networks teams are leading Telstra’s evolution as a world class technology company. Before this role, I led teams overseeing product, promotion and pricing, strategic marketing, and our regulatory, policy and communications activity. Prior to Telstra I was Director-General of the Department of Commerce in New South Wales. I’m also a Director of FOXTEL and Allianz Australia, and a big science fiction fan.