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	<title>Telstra Exchange &#187; corporate</title>
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	<link>http://exchange.telstra.com.au</link>
	<description>What&#039;s Your View?</description>
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		<title>Telstra.com – Just one way to experience life in full colour</title>
		<link>http://exchange.telstra.com.au/2011/09/19/telstra-com-just-one-way-to-experience-life-in-full-colour/</link>
		<comments>http://exchange.telstra.com.au/2011/09/19/telstra-com-just-one-way-to-experience-life-in-full-colour/#comments</comments>
		<pubDate>Sun, 18 Sep 2011 23:24:40 +0000</pubDate>
		<dc:creator>Monty Hamilton</dc:creator>
				<category><![CDATA[Telstra News]]></category>
		<category><![CDATA[brand]]></category>
		<category><![CDATA[consumer]]></category>
		<category><![CDATA[corporate]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[Twitter]]></category>

		<guid isPermaLink="false">http://exchange.telstra.com.au/?p=14970</guid>
		<description><![CDATA[Author: Monty Hamilton.
Yesterday was a very exciting day for Telstra with the launch of our new visual identity, and while you may have read about this already, I want to share with you how we're bringing life in full colour to Telstra.com.]]></description>
		<wfw:commentRss>http://exchange.telstra.com.au/2011/09/19/telstra-com-just-one-way-to-experience-life-in-full-colour/feed/</wfw:commentRss>
		<slash:comments>7</slash:comments>
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		<title>Telstra CEO and leadership team take customer calls</title>
		<link>http://exchange.telstra.com.au/2011/04/11/telstra-ceo-and-leadership-team-take-customer-calls/</link>
		<comments>http://exchange.telstra.com.au/2011/04/11/telstra-ceo-and-leadership-team-take-customer-calls/#comments</comments>
		<pubDate>Mon, 11 Apr 2011 02:00:06 +0000</pubDate>
		<dc:creator>KristenBoschma</dc:creator>
				<category><![CDATA[Telstra News]]></category>
		<category><![CDATA[corporate]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[customers]]></category>
		<category><![CDATA[Telstra CEO]]></category>

		<guid isPermaLink="false">http://exchange.telstra.com.au/?p=12261</guid>
		<description><![CDATA[Author: Kristen Boschma.
Customers calling Telstra recently might have been surprised to be greeted by David Thodey and members of his leadership team. Following their regular meeting at our new state of the art call centre at 717 Bourke Street in Melbourne, the executives quickly realised they were in for a surprise. They were told they would spend the next few hours taking customer calls. ]]></description>
		<wfw:commentRss>http://exchange.telstra.com.au/2011/04/11/telstra-ceo-and-leadership-team-take-customer-calls/feed/</wfw:commentRss>
		<slash:comments>72</slash:comments>
		</item>
		<item>
		<title>Going Green on the Inside</title>
		<link>http://exchange.telstra.com.au/2010/11/19/going-green-on-the-inside/</link>
		<comments>http://exchange.telstra.com.au/2010/11/19/going-green-on-the-inside/#comments</comments>
		<pubDate>Thu, 18 Nov 2010 22:36:09 +0000</pubDate>
		<dc:creator>Turlough Guerin</dc:creator>
				<category><![CDATA[Telstra News]]></category>
		<category><![CDATA[business]]></category>
		<category><![CDATA[corporate]]></category>
		<category><![CDATA[enterprise]]></category>
		<category><![CDATA[gadgets and gizmos]]></category>
		<category><![CDATA[government]]></category>
		<category><![CDATA[mobile phone]]></category>
		<category><![CDATA[Nokia E72]]></category>
		<category><![CDATA[social trends]]></category>
		<category><![CDATA[trends]]></category>

		<guid isPermaLink="false">http://exchange.telstra.com.au/?p=8773</guid>
		<description><![CDATA[Author: Turlough Guerin.
After spending 6 months last year in Telstra’s Industry Analyst Relations Team (in Corporate Strategy) I got taste for how experts view trends in the telecommunications. I am impressed with the new Nokia E72, the latest environmentally-responsible phone we have lauched with Nokia into the Enterprise market.]]></description>
		<wfw:commentRss>http://exchange.telstra.com.au/2010/11/19/going-green-on-the-inside/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Technology offers greater opportunities</title>
		<link>http://exchange.telstra.com.au/2010/11/05/technology-offers-greater-opportunities/</link>
		<comments>http://exchange.telstra.com.au/2010/11/05/technology-offers-greater-opportunities/#comments</comments>
		<pubDate>Fri, 05 Nov 2010 01:15:30 +0000</pubDate>
		<dc:creator>Bruce Bonyhady AM</dc:creator>
				<category><![CDATA[Community]]></category>
		<category><![CDATA[citizenship]]></category>
		<category><![CDATA[corporate]]></category>
		<category><![CDATA[cyber safety]]></category>
		<category><![CDATA[education]]></category>
		<category><![CDATA[innovation]]></category>
		<category><![CDATA[report]]></category>
		<category><![CDATA[social trends]]></category>
		<category><![CDATA[thinking]]></category>

		<guid isPermaLink="false">http://exchange.telstra.com.au/?p=8340</guid>
		<description><![CDATA[Author: Bruce Bonyhady AM.
Bruce Bonyhady AM on how Telstra is making a difference to people with disability, through technology. ]]></description>
		<wfw:commentRss>http://exchange.telstra.com.au/2010/11/05/technology-offers-greater-opportunities/feed/</wfw:commentRss>
		<slash:comments>6</slash:comments>
		</item>
		<item>
		<title>Telstra Corporate Citizenship Report 2010</title>
		<link>http://exchange.telstra.com.au/2010/11/05/telstra-corporate-citizenship-report-2010/</link>
		<comments>http://exchange.telstra.com.au/2010/11/05/telstra-corporate-citizenship-report-2010/#comments</comments>
		<pubDate>Fri, 05 Nov 2010 01:07:45 +0000</pubDate>
		<dc:creator>David Quilty</dc:creator>
				<category><![CDATA[Community]]></category>
		<category><![CDATA[citizenship]]></category>
		<category><![CDATA[corporate]]></category>
		<category><![CDATA[cyber safety]]></category>
		<category><![CDATA[education]]></category>
		<category><![CDATA[innovation]]></category>
		<category><![CDATA[report]]></category>
		<category><![CDATA[social trends]]></category>
		<category><![CDATA[thinking]]></category>

		<guid isPermaLink="false">http://exchange.telstra.com.au/?p=8333</guid>
		<description><![CDATA[Author: David Quilty.
Telstra Public Policy &#038; Communications Group managing Director David Quilty introduces Telstra’s 2010 Corporate Citizenship report, outlining our recent progress and future commitments  for social and environmental impact, employees and responsible business practice.]]></description>
		<wfw:commentRss>http://exchange.telstra.com.au/2010/11/05/telstra-corporate-citizenship-report-2010/feed/</wfw:commentRss>
		<slash:comments>6</slash:comments>
		</item>
		<item>
		<title>How do you see future of business?</title>
		<link>http://exchange.telstra.com.au/2010/08/09/how-do-you-see-future-of-business/</link>
		<comments>http://exchange.telstra.com.au/2010/08/09/how-do-you-see-future-of-business/#comments</comments>
		<pubDate>Mon, 09 Aug 2010 04:32:03 +0000</pubDate>
		<dc:creator>Rod Bruem</dc:creator>
				<category><![CDATA[Telstra News]]></category>
		<category><![CDATA[business]]></category>
		<category><![CDATA[corporate]]></category>
		<category><![CDATA[customers]]></category>
		<category><![CDATA[HTC]]></category>
		<category><![CDATA[innovation]]></category>
		<category><![CDATA[lifestyle]]></category>
		<category><![CDATA[smart phone]]></category>
		<category><![CDATA[technology]]></category>
		<category><![CDATA[thinking]]></category>
		<category><![CDATA[trends]]></category>

		<guid isPermaLink="false">http://exchange.telstra.com.au/?p=6211</guid>
		<description><![CDATA[Author: Rod Bruem.
Not long to go until the highlight of my working year, the finals of the Telstra Business Awards.
It’s Telstra’s ‘night of nights’ where the state finalists come together at a gala dinner in Sydney to find out who will win Australia’s most prestigious prize for excellence in small and medium business.]]></description>
		<wfw:commentRss>http://exchange.telstra.com.au/2010/08/09/how-do-you-see-future-of-business/feed/</wfw:commentRss>
		<slash:comments>3</slash:comments>
		</item>
		<item>
		<title>So you&#8217;re making changes to your company: Rap about it</title>
		<link>http://exchange.telstra.com.au/2010/07/06/so-youre-making-changes-to-your-company-rap-about-it/</link>
		<comments>http://exchange.telstra.com.au/2010/07/06/so-youre-making-changes-to-your-company-rap-about-it/#comments</comments>
		<pubDate>Tue, 06 Jul 2010 00:28:42 +0000</pubDate>
		<dc:creator>Sam Andruszkiewicz</dc:creator>
				<category><![CDATA[Technology]]></category>
		<category><![CDATA[business]]></category>
		<category><![CDATA[corporate]]></category>
		<category><![CDATA[entertainment]]></category>
		<category><![CDATA[gadgets and gizmos]]></category>
		<category><![CDATA[innovation]]></category>
		<category><![CDATA[internet]]></category>
		<category><![CDATA[lifestyle]]></category>
		<category><![CDATA[networks]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[technology]]></category>
		<category><![CDATA[thinking]]></category>
		<category><![CDATA[trends]]></category>
		<category><![CDATA[YouTube]]></category>

		<guid isPermaLink="false">http://exchange.telstra.com.au/?p=5422</guid>
		<description><![CDATA[Author: Sam Andruszkiewicz.
As a video producer for Telstra, I produce some of the content on our Telstra corporate Youtube channel. I thought I’d share some of the latest news from our favourite video sharing site.]]></description>
		<wfw:commentRss>http://exchange.telstra.com.au/2010/07/06/so-youre-making-changes-to-your-company-rap-about-it/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>Calls to Telstra customer service and complaints lines now free</title>
		<link>http://exchange.telstra.com.au/2010/07/02/free-calls/</link>
		<comments>http://exchange.telstra.com.au/2010/07/02/free-calls/#comments</comments>
		<pubDate>Thu, 01 Jul 2010 23:00:27 +0000</pubDate>
		<dc:creator>David Thodey</dc:creator>
				<category><![CDATA[Telstra News]]></category>
		<category><![CDATA[corporate]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[customers]]></category>
		<category><![CDATA[free calls]]></category>
		<category><![CDATA[news]]></category>
		<category><![CDATA[Telstra CEO]]></category>
		<category><![CDATA[thinking]]></category>
		<category><![CDATA[trends]]></category>

		<guid isPermaLink="false">http://exchange.telstra.com.au/?p=5301</guid>
		<description><![CDATA[Author: David Thodey.
In another new customer service initiative, Telstra will make nearly 50 million service and support calls free of charge for Telstra customers.]]></description>
		<wfw:commentRss>http://exchange.telstra.com.au/2010/07/02/free-calls/feed/</wfw:commentRss>
		<slash:comments>603</slash:comments>
		</item>
		<item>
		<title>That&#8217;s a change: Telstra’s new customer service initiatives</title>
		<link>http://exchange.telstra.com.au/2010/05/27/thats-a-change-telstra%e2%80%99s-new-customer-service-initiatives/</link>
		<comments>http://exchange.telstra.com.au/2010/05/27/thats-a-change-telstra%e2%80%99s-new-customer-service-initiatives/#comments</comments>
		<pubDate>Thu, 27 May 2010 01:07:17 +0000</pubDate>
		<dc:creator>David Thodey</dc:creator>
				<category><![CDATA[Telstra News]]></category>
		<category><![CDATA[business]]></category>
		<category><![CDATA[corporate]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[customers]]></category>
		<category><![CDATA[news]]></category>
		<category><![CDATA[Telstra CEO]]></category>
		<category><![CDATA[thinking]]></category>

		<guid isPermaLink="false">http://exchange.telstra.com.au/?p=4685</guid>
		<description><![CDATA[Author: David Thodey.
Today I’m announcing new initiatives to improve the way we serve you, our customers.

As you know, one of our key priorities is to improve customer service and satisfaction.  Over the past year we’ve had formal feedback programs and listened to more than 700,000 Australians - both customers of Telstra and of our competitors – who have told us how they’d like service to improve.]]></description>
		<wfw:commentRss>http://exchange.telstra.com.au/2010/05/27/thats-a-change-telstra%e2%80%99s-new-customer-service-initiatives/feed/</wfw:commentRss>
		<slash:comments>902</slash:comments>
		</item>
		<item>
		<title>Better Broadband for Business &#8211; 10 MPS on TBB Ethernet</title>
		<link>http://exchange.telstra.com.au/2010/05/27/better-broadband-for-business-and-why-it%e2%80%99s-important/</link>
		<comments>http://exchange.telstra.com.au/2010/05/27/better-broadband-for-business-and-why-it%e2%80%99s-important/#comments</comments>
		<pubDate>Thu, 27 May 2010 00:29:42 +0000</pubDate>
		<dc:creator>Brian Harcourt</dc:creator>
				<category><![CDATA[Telstra News]]></category>
		<category><![CDATA[broadband]]></category>
		<category><![CDATA[business]]></category>
		<category><![CDATA[corporate]]></category>
		<category><![CDATA[innovation]]></category>
		<category><![CDATA[internet]]></category>
		<category><![CDATA[technology]]></category>

		<guid isPermaLink="false">http://exchange.telstra.com.au/?p=3426</guid>
		<description><![CDATA[Author: Brian Harcourt.
Telstra Business are looking at ways to encourage more of Australia’s small and medium businesses to take a technological leap forward and become truly ‘digital businesses’, using products like Ethernet Lite to become more efficient.]]></description>
		<wfw:commentRss>http://exchange.telstra.com.au/2010/05/27/better-broadband-for-business-and-why-it%e2%80%99s-important/feed/</wfw:commentRss>
		<slash:comments>14</slash:comments>
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