We hope to see some Android Beam vows in the near future.

Good luck for the wedding.

Best regards
Dan

After being assigned multiple case managers that have over the past 3 months claimed to have corrected my billing situation, this morning i received another bill notification saying my bill is now past $8000.

I made online complaints over the past month, only to have nobody call me, and in fact, I’ve had to follow up twice myself to have someone talk to me.

The situaion is quite basic. And for the life of me, I’m tired of re-explaining the situation to 100′s of Telstra staff who then go onto say it’s really an easy situation to have rectified. Clearly it isn’t.

I ordered my new Blackberry in early November 2011. I was told the phone would be delivered the following week to an address I nominated. After this time passed, I contacted Telstra to find out what was happening, after being told it was being delivered that day, then the next day, then there is no stock, and I can’t give you a delivery date, to then all of a sudden the phone was delivered, I wasn’t there to accept the delivery, so the phone was returned to your depot. In order to send me a new phone, they cancelled that phone contract, and as a result, I have been charge over for an entire contract cancellation fee.

At the same time this was all happening, I requested for my bigpond account to have its download limit increased, never happened until I chased it. Then allegedly it was increased and I started a new contract, only to try and use this at the time, and the internet was slower than dial up. So I rang up to cancel this new contract I had allegedly started, only to find out there was new contact at all.

Back on the subject of my mobile contract, I expressed that the $99 per month was not sufficient in relation to my needs – re call amounts, and that my last contract had a much larger call amount that I was using entirely. Because the majority of my time has been taken up by having my bill credited, I’ve left the remaining items until I can have the bill sorted.

According to a telstra represenative earlier this week, my billing situation should be rectified, and reflected over the next couple billing cycles. This would be fine, except I’ve noticed my bill has no exceeded $8k which makes me think extra charges have been further incurred.

I am passed discussing this with every Telstra staff member I talk to. I’m passed waiting for a Case Manager to ring me. If this situation isn’t rectified immediately, I will be bundling up all my notes, reference numbers, bills and forwarding these to the TIO, and also to my friend Justin Armsden who is a reported at ACA. I have given ample time for the matter to be rectified, and I have been most patient.

Looking forward to your response.

I have both, and they both work.

I know people have had problems, but I also know about a dozen people now who have one or the other devices, and guess what, for some reason, only one has had a problem, and the T-Hub was replaced within a week, and since then, no issues. Oh, yeah, my T-hub needed replacing because the battery died. Also doen within a week, and no problems on the new one. Both handsets continue to work.

Remote on T-Box died after 8 months or so. New one delivered 3 days later. No problems since. I’m now about 14 months into the contract.

Thank you Telstra! I got it today! So happy!

Now for the complicated part, getting my non-geeky fiancée to agree! But still I love the phone and look forward to enjoying my Ice Cream Sandwich!

The only drawback is that because I’m at work I can’t play with it now, hurry up 5.30pm! lol

BIG shout to Dan and the team, awesome competition. You were all amazing