The Australian Competition and Consumer Commission’s (ACCC) 2013 Targeting Scams Report shows the number of reports to the ACCC about email scams increased by nearly 14 per cent in the past year, which indicates scammers are using email to ‘phish’ for personal information.
Phishing emails are designed by cyber criminals who target consumers and large enterprises around the world, including Telstra and our customers.
These emails look very authentic, often including company logos and slogans, to trick you into opening them. They often contain a link or an attachment, which is designed to entice you into clicking on it.
These links and attachments could be infected with malicious software (known as ‘malware’) which, when clicked, starts to infect your device and possibly give other people access to your information.