Monty Hamilton

TELSTRA EXCHANGE|Author Profile

Total Posts: 6

Last Post
18 Apr 2012

Digital Operations Lead
Telstra Digital
Monty Hamilton leads our Digital Operations team in Telstra Digital, our newest business unit. Monty’s team is responsible for the day-to-day running of the Telstra Digital business across our Consumer, Business and Enterprise & Government channels. His team is also responsible for the web, devices and applications, content creation, user experience and demand management.

Monty is motivated by the design and delivery of online experiences that empower customers and has over 13 years experience in online services, project management, sales & marketing in the banking & finance industry.

Prior to Telstra, Monty led the design, delivery and operations of UBank online, considered by many as a leader in the banking/finance industry worldwide. In mid-2010 Monty established his own consulting business; Klarity Management, servicing clients in Government Business Enterprises and Telecommunications with projects in M&A, eBusiness Strategy and Payments/Financial Services.

Convenience in your hand with Telstra 24×7 App for iPad

18 Apr 2012

Author: Monty Hamilton.
Like many of you, I’m always looking at ways to maximise my productivity without being tied to my desk or PC – technology such as my smart phone and Apple iPad are fantastic at filling the time in my day that was previously wasted – I can stay on top of emails, sports scores, the latest news and now I can manage my Telstra products and services.

11 Comments »Filed under:app, consumer, iPad, my account, Telstra 24x7

Posted in Technology

Find it faster on Telstra.com with our new search, powered by Google

09 Mar 2012

Author: Monty Hamilton.
We know how important it is to find the right information fast when you’re online. We’ve been listening to your feedback – the good, the bad and the sometimes ugly – and one of the things you’ve consistently told us is that you want us to make it easier for you to find what you’re looking for on Telstra.com.

7 Comments »Filed under:consumer, innovation, internet, technology

Posted in Telstra News

Telstra 24×7 on Facebook

20 Feb 2012

Author: Monty Hamilton.
I’m sure it comes as no surprise to you that Australians are prolific Facebook users. In fact, nearly half of the population is regularly using it and, of any other country, we spend the longest amount of time on there as well – an average of around one working day per month. Since we have so many customers on Facebook, from our point of view it’s an obvious destination for us to connect with you.

8 Comments »Filed under:consumer, customer service, Facebook, social media

Technology Say hi to us on Google+23 Nov 2011

Telstra News Telstra.com – Just one way to experience life in full colour19 Sep 2011

Telstra News We’ve come a long way baby17 Jun 2011