The Telstra Mobile Network stands for speed, coverage and reliability. These metrics are what underpins the experience millions of customers get when they use their smartphone, tablet or dongle on our network.
Delivering for our customers on speed, coverage and reliability is our top priority and we have an extensive range of metrics, tools, testers, robots and analytics in place to ensure we do. We also benchmark ourselves against others so we can monitor and ensure we are best in class. Indeed we believe that Australians benefit from some of the most competitive and high performing mobile networks in the world.
There are a range of external parties who measure network performance, as well as an increasing emergence of software and apps that purport to measure and rank performance.
The New Year has been super charged, with almost a million Telstra customers across Australia now able to enjoy superfast mobile services, as Telstra’s 4GX service reaches over 1,000 towns and suburbs.
In the largest activation of 4GX sites to date, over 600 new towns and suburbs, including some of our most popular holiday destinations and beachside suburbs, were switched on this week, making 4GX the hottest mobile accessory this summer.
What we have seen from the early roll out of 4GX is that around 20 per cent to 30 per cent of 4G traffic in a 4GX area seamlessly moves to the new service, offering customers with compatible devices typical download speeds never before seen in Australia.
But it also has wider network benefits, with traditional 4G services freed up to also help manage the ever growing demand for data.
We continue to have the largest 4G coverage area in Australia, with coverage now reaching 90 per cent of the Australian population almost a month ahead of schedule. And we are not stopping there as work is underway to bring 4G services to 94 per cent of the Australian population by the middle of this year.
The 4GX roll out will continue across 2015 and new 4GX Coverage locations from 2 January 2015 are outlined below.
It has been a big year for 4G services in Australia and 2015 is only going to get bigger.
In just under 12 months, we have gone from completing the world’s first APT700MHz data session to having Australia’s (and the world’s) largest 700MHz-capable service. This offers customers with compatible devices in selected coverage areas access to some of the fastest mobile data speeds in the world. It also means we have more capacity and performance to deliver social media and video, in more places with less delay and less buffering.
Our 4G on 700MHz rollout – now known as 4GX – is well ahead of schedule, with customers in many corners of Australia experiencing the benefits of this superior spectrum. All this just in time for Christmas, with coverage in nearly all capital cities, and many regional towns and holiday destinations, ready for those freshly unwrapped smartphones and tablets to be put through their paces.
I am pleased to announce that Telstra is now the proud owner of 2 x 40MHz of 2600MHz spectrum. While this may not mean much to the average customer, it’s actually a significant step in strengthening our mobile network for the future.
More importantly, it is a key enabler of the next generation of LTE-A called Cat 9. This will introduce commercial three band carrier aggregation which can deliver theoretical peak speeds of 450Mbps. Although we have already demonstrated this technology in one of our earlier world first trials, commercial devices which can support these speeds are not expected until next year, but with the release of this spectrum and new 2600MHz sites coming into service from today, we are well on the way to creating the super-charged network of the future.
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