Michael is the Executive Director of Telstra’s Architecture, Online & Media division. He has more than 37 years’ experience in telecommunications across a diverse range of areas including network operations, planning, architecture, design and engineering capability. As Telstra’s eminent networks expert, Michael is the ‘go to guy’ when it comes to anything and everything about the networks of today and tomorrow.
As a network engineer I have seen internet technology evolve in leaps and bounds over the past years. While networks get smarter and faster, there are some factors that may influence the general customer experience that are useful to know and I’d like to share them with you.
