Jason Weeks

• Team Leader
• Twitter Customer Service Team
• I’ve been with BigPond since April 2007, I am what you would call an online specialist having assisted customers through both emails and Live Chat. I was one of the lucky three to take the first steps into customer service through social media. Working in both Second Life and then the big one Twitter. I am now a year and a half into my involvement with the @Telstra and @BigPondteam Twitter accounts and loving it (see my profile picture). Currently I am concentrating on developing and growing the team so more people get to experience this great customer service avenue.
  I’m big on sport and also love live music and festivals. As a coincidence these all mix well with a couple of quiet ales.

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