Author: Gerd Schenkel. Today I was honoured to celebrate the opening the Sydney Digital Transformation Centre.
Author: Gerd Schenkle. From today, when you choose same day delivery in our online mobile shops, we’ll deliver orders placed before 10:00am, by 6:00pm that same day.
Author: Gerd Schenkel. This week we have announced a new three year cross-company program called ‘Digital First’. Whilst there is lots of technology behind it, it’s all about how our customers and our people, including those in our stores and contact centres, can use technology to make it easier to provide great service.